Outlook Express does not accept attachments or links in e-mail messages sent from Outlook!

I am trying to solve this problem for my mom, that's NOT it at all, and she lives in another State!

I use Outlook (had Office 2007 on XP but now set to level to 2010 on Win7).  My mother uses Outlook Express with Vista.

Whenever I have send his spare part, she can't open them.  They are all photos.  She said: "there is no where to click."  When I've been there and have been able to test this, she's right: there is not a paper clip (i.e., no attachment).  She also told me that he "didn't there no place to click" on the links that I send, also.  Oddly, this happens with another person that I send to, which (by chance) Outlook Express also used.  I never hear of someone else.  I think there are some setting on their ends, but I was not able to understand.  There is nothing click on slot the Internet Option settings to allow attachments (he said something about it in the option, but it is not a clickable area next).

Anyone know what could be the problem?  Thank you very much for your help.

You must attach the images to an e-mail message in plain textformat. Outlook Express and quite a few other email clients, do not include Outlook to RTF (Rich Text Format) and will never see the attachment. Bruce Hagen
MS - MVP October 1, 2004 ~ September 30, 2010
Imperial Beach, CA

Tags: Windows

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