Outlook Express does not accept attachments or links in e-mail messages sent from Outlook!
I am trying to solve this problem for my mom, that's NOT it at all, and she lives in another State!
I use Outlook (had Office 2007 on XP but now set to level to 2010 on Win7). My mother uses Outlook Express with Vista.
Whenever I have send his spare part, she can't open them. They are all photos. She said: "there is no where to click." When I've been there and have been able to test this, she's right: there is not a paper clip (i.e., no attachment). She also told me that he "didn't there no place to click" on the links that I send, also. Oddly, this happens with another person that I send to, which (by chance) Outlook Express also used. I never hear of someone else. I think there are some setting on their ends, but I was not able to understand. There is nothing click on slot the Internet Option settings to allow attachments (he said something about it in the option, but it is not a clickable area next).
Anyone know what could be the problem? Thank you very much for your help.
You must attach the images to an e-mail message in plain textformat. Outlook Express and quite a few other email clients, do not include Outlook to RTF (Rich Text Format) and will never see the attachment. Bruce Hagen
MS - MVP October 1, 2004 ~ September 30, 2010
Imperial Beach, CA
Tags: Windows
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