Outlook Express 'occasionally' lose all chronological periods of my emails.

Outlook Express 'occasionally' lose all chronological periods of my emails.  For example, in 2010 a whole block of sequential emails missing covering more years ' worth of saved emails.  Today, April 4, 2011 all emails since last February has disappeared from my Inbox.  I use the family XP Edition version.

The files are probably overloaded.

Two reasons the most common for what you describe is disruption of the compacting process, (never touch anything until it's finished), or bloated folders. More about that below.

Why OE insists on compacting folders when I close it? :
http://www.insideoe.com/FAQs/why.htm#compact
 
Why mail disappears:
http://www.insideoe.com/problems/bugs.htm#mailgone
 
About file Corruption:
http://www.Microsoft.com/Windows/IE/community/columns/filecorruption.mspx

Recovery methods:

If you use XP/SP2 or SP3, and are fully patched, then you should have a backup of your dbx files in the Recycle Bin (or possibly the message store), copied as bak files.

To restore a folder bak on the message store folder, first find the location of the message store.

Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

In Windows XP, the .dbx files are by default marked as hidden. To view these files in the Solution Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder options | View.

Close OE and in Windows Explorer, click on the dbx to the file missing or empty file, then drag it to the desktop. It can be deleted later once you have successfully restored the bak file. Minimize the message store.

Open OE and, if the folder is missing, create a folder with the * exact * same name as the bak file you want to restore but without the .bak. For example: If the file is Saved.bak, the new folder should be named saved. Open the new folder, and then close OE. If the folder is there, but just empty, continue to the next step.

First of all, check if there is a bak file already in the message. If there is, and you have removed the dbx file, go ahead and rename it in dbx.

If it is not already in the message, open the trash and do a right-click on the file bak for the folder in question and click on restore. Open the message store up and replace the .bak by .dbx file extension. Close the message store and open OE. Messages must be in the folder.

If messages are restored successfully, you can go ahead and delete the old dbx file that you moved to the desktop.
 
If you have not then bak copies of your dbx files in the Recycle Bin:

DBXpress run in extract disc Mode is the best chance to recover messages:
http://www.oehelp.com/DBXpress/default.aspx

And see:
http://www.oehelp.com/OETips.aspx#4

A general warning to help avoid this in the future:

Do not archive mail in default OE folders. They finally are damaged. Create your own folders defined by the user for mail storage and move your mail to them. Empty the deleted items folder regularly. Keep user created folders under 300 MB, and also empty as is possible to default folders.

Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
http://www.oehelp.com/OETips.aspx#3

And backup often.

Outlook Express Quick Backup (OEQB Freeware)
http://www.oehelp.com/OEBackup/default.aspx

Tags: Windows

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    Two reasons the most common for what you describe is disruption of the compacting process, (never touch anything until it's finished), or bloated folders. More about that below.

    Why OE insists on compacting folders when I close it? :
    http://www.insideoe.com/FAQs/why.htm#compact
     
    Why mail disappears:
    http://www.insideoe.com/problems/bugs.htm#mailgone
     
    About file Corruption:
    http://www.Microsoft.com/Windows/IE/community/columns/filecorruption.mspx

    Recovery methods:

    If you use XP/SP2 or SP3, and are fully patched, then you should have a backup of your dbx files in the Recycle Bin (or possibly the message store), copied as bak files.

    To restore a folder bak on the message store folder, first find the location of the message store.

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    In Windows XP, the .dbx files are by default marked as hidden. To view these files in the Solution Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder options | View.

    Close OE and in Windows Explorer, click on the dbx to the file missing or empty file, then drag it to the desktop. It can be deleted later once you have successfully restored the bak file. Minimize the message store.

    Open OE and, if the folder is missing, create a folder with the * exact * same name as the bak file you want to restore but without the .bak. For example: If the file is Saved.bak, the new folder should be named saved. Open the new folder, and then close OE. If the folder is there, but just empty, continue to the next step.

    First of all, check if there is a bak file already in the message. If there is, and you have removed the dbx file, go ahead and rename it in dbx.

    If it is not already in the message, open the trash and do a right-click on the file bak for the folder in question and click on restore. Open the message store up and replace the .bak by .dbx file extension. Close the message store and open OE. Messages must be in the folder.

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    If you have not then bak copies of your dbx files in the Recycle Bin:

    DBXpress run in extract disc Mode is the best chance to recover messages:
    http://www.oehelp.com/DBXpress/default.aspx

    And see:
    http://www.oehelp.com/OETips.aspx#4

    A general warning to help avoid this in the future:

    Do not archive mail in default OE folders. They finally are damaged. Create your own folders defined by the user for mail storage and move your mail to them. Empty the deleted items folder regularly. Keep user created folders under 300 MB, and also empty as is possible to default folders.

    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
    http://www.oehelp.com/OETips.aspx#3

    And backup often.

    Outlook Express Quick Backup (OEQB Freeware)
    http://www.oehelp.com/OEBackup/default.aspx

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    Hyperlinks don't work in Outlook Express after you upgrade to IE7 [or IE8]
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    ~~~~~~~~~~~~~~~~~~~~~~~~~~

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    Visit our Microsoft answers feedback Forum and let us know what you think.

    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • Outlook Express 6 inadvertently and randomly deletes my Inbox emails

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    http://insideoe.tomsterdam.com/problems/bugs.htm#mailgone
       http://www.Microsoft.com/Windows/IE/community/columns/filecorruption.mspx
       
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    ~~~~~~~~~~~~~~~~~~~
    DBXpress (faster, more powerful, with even more features than DBXtract)
    http://www.oehelp.com/DBXpress/default.aspx
    ~~~~~~~~~~~~~~~~~~~~

    In the future, to avoid this Corruption:

    N ' not use Inbox or sent items to archive messages.  Move them to local folders created for this purpose.

    -Empty the deleted items folder daily.

    -Frequently perform a manual compact of all OE while records that "work offline".  More on http://www.insideoe.com/files/maintain.htm

    -Do not cancel automatic compacting, where it would happen and do not try to close OE via Manager tasks or stop your Automatic compaction machine can take place.

    -Disable e-mail scanning in your antivirus application.  It can cause corruption (i.e., loss of messages) and offers no additional protection:

    Why you don't need your anti-virus to scan your email
        http://thundercloud.NET/infoave/tutorials/email-scanning/index.htm

    ===============================

    OT: Extended Support for WinXP (x 86) SP2 ends July 13, 2010. After this date, computers that run Windows XP SP2 will NOT be offered additional security updates critical (x 86), automatic updates do not work, and Windows Update Web site is not accessible until SP3 is installed.

    What does mean if my version of Windows is no longer supported? :
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    ===============================

    You will find full support for Outlook Express in this public newsgroup:
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    Through your News Reader:
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    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

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    Always display the complete text and correct all errors when you ask about a problem.

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    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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