Outlook Express 6 inadvertently and randomly deletes my Inbox emails

Windows xp service pack 2 installed

Why it happens:

http://insideoe.tomsterdam.com/problems/bugs.htm#mailgone
   http://www.Microsoft.com/Windows/IE/community/columns/filecorruption.mspx
   
Recover missing data: http://www.oehelp.com/OETips.aspx (#2 and #4) and http://support.microsoft.com/?kbid=918069 (see the Notes section under the section resolution;) Please note that you don't need to install KB923694 or KB918766 if your computer is fully patched to Windows Update).

~~~~~~~~~~~~~~~~~~~
DBXpress (faster, more powerful, with even more features than DBXtract)
http://www.oehelp.com/DBXpress/default.aspx
~~~~~~~~~~~~~~~~~~~~

In the future, to avoid this Corruption:

N ' not use Inbox or sent items to archive messages.  Move them to local folders created for this purpose.

-Empty the deleted items folder daily.

-Frequently perform a manual compact of all OE while records that "work offline".  More on http://www.insideoe.com/files/maintain.htm

-Do not cancel automatic compacting, where it would happen and do not try to close OE via Manager tasks or stop your Automatic compaction machine can take place.

-Disable e-mail scanning in your antivirus application.  It can cause corruption (i.e., loss of messages) and offers no additional protection:

Why you don't need your anti-virus to scan your email
    http://thundercloud.NET/infoave/tutorials/email-scanning/index.htm

===============================

OT: Extended Support for WinXP (x 86) SP2 ends July 13, 2010. After this date, computers that run Windows XP SP2 will NOT be offered additional security updates critical (x 86), automatic updates do not work, and Windows Update Web site is not accessible until SP3 is installed.

What does mean if my version of Windows is no longer supported? :
http://Windows.Microsoft.com/en-us/Windows/Help/What-does-end-of-support-mean

===============================

You will find full support for Outlook Express in this public newsgroup:
http://www.Microsoft.com/communities/newsgroups/list/en-us/default.aspx?DG=Microsoft.public.outlookexpress.General

Through your News Reader:
News://msnews.Microsoft.com/Microsoft.public.outlookexpress.General

~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

Tags: Windows

Similar Questions

  • Outlook Express - will not let me delete any message

    Outlook Express will not let me delete all messages?  How can I fix?  Thank you!

    You have corruption of dbx files.

    Spend most of your messages out of the Inbox and move the messages you want to record off deleted items, and sent items. Locate the OE message store and then close OE.

    Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

    In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.

    With OE closed, find the Deleted Items.dbx and Sent Items.dbx files and delete them. New files will be created automatically when you open OE.

    Compact all folders as described below.

    To avoid this in the future:

    Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.

    Information on the maximum size of the .dbx files that are used by Outlook Express:
    http://support.Microsoft.com/?kbid=903095

    After you're done, followed by compacting your folders manually while working * off * and do it often.

    Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the processors and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
    http://www.oehelp.com/OETips.aspx#3

  • Outlook Express will not let me delete emails that I receive.

    Outlook Express will not let me delete emails that I receive.

    Spend most of your messages out of the Inbox, if you can and move the messages you want to record off deleted items, and sent items. Locate the OE message store and then close OE.

    Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

    In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.

    With OE closed, find the Deleted Items.dbx and Sent Items.dbx files and delete them. New files will be created automatically when you open OE.

    Compact all folders as described below.

    To avoid this in the future:

    Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.

    Information on the maximum size of the .dbx files that are used by Outlook Express:
    http://support.Microsoft.com/?kbid=903095

    After you're done, followed by compacting your folders manually while working * off * and do it often.

    Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the processors and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
    http://www.oehelp.com/OETips.aspx#3

  • From a particular sender of Facebook emails that contain links on their Facebook profile photo causes Outlook Express to break and close.

    EMAILS TO A PROFILE WITH THE IMAGE LINK FACEBOOK CAUSES OUTLOOK EXPRESS TO PLANT

    From a particular sender of Facebook emails that contain links to their Facebook profile photo causes Outlook Express to break and closes when I click on the warning bar ' "some pictures have been blocked to prevent the identification of your computer of the sender." Click here to load the images down. "I noticed that when I click on the warning bar, I can hear the hardrive whirring away and then OE hangs.

    An error report is then sent to MS. I could stick the report here, but it would be premature.
    I don't see that with any other shipper.
    Any idea what could happen?

    It won't hurt to report them, but I doubt they would care or they they have been set.

    Steve

  • move Outlook express address book and email to another computer

    How can I transfer my outlook express addresses that are stored in folders of email to another computer.  function export used but just end up with a long list of addresses, I need them in folders.

    I don't know if you can still do it in your current situation.

    Courtesy of Jim Pickering, MVP-Outlook Express

    Create a "stand-alone": WAB file
    http://insideoe.tomsterdam.com/files/WAB.htm#wabexe

    Then open your address book by default to the Group wanted all members of the Group and select copy to Clipboard (Ctrl + A select all, Ctrl + C copy them into the Clipboard).  Then open the "autonomous" WAB file and paste the contacts in that file (you will need to press Enter each entry, but it beats tapping OK), and then copy the wab file to a floppy disk or export it as a CSV file.  Otherwise, folders and groups neither import nor export.

  • What are the correct settings in outlook express to pop and smtp in att.yahoo?

    What are the correct settings in outlook express to pop and smtp in att.yahoo?

    If it's a US or CA, Yahoo account, and that you are not subscribed to Yahoo Mail Plus, then you cannot access the account in Outlook Express.

    POP Yahoo! Mail more for Outlook Express configuration
    http://Overview.mail.Yahoo.com/enhancements/mailplus

  • Outlook Express - Keep getting message when I try to send a scanned document that someone is trying to access my outlook express data. And wants to know if I have access, in that it prevents me from sending anything that I scan on the scanner

    Outlook Express, Windows XP and more updates likely to date that have been sent by microsoft.

    Close the scanner software and then open OE and compose a new message and attach the scanned file.
     
    Steve
     

    Outlook Express, Windows XP and more updates likely to date that have been sent by microsoft.

  • Outlook Express stopped sending and reception?

    The wife of Outlook Express stopped sending and receiving side when I closed his side before the end of the download. I don't know where to go to fix this. Help?

    Outlook is an Office program. Outlook Express is an email client that has been built into XP and previous versions. If you click on "help |" On... "in Outlook, it will tell you the version.
     
    I know almost nothing about other Outlook versions prior to the 2003 version are not compatible with Win7.
     
    Steve may have more to offer, but if not, you should try to ask experts Outlook here.
     
  • Outlook Express 'occasionally' lose all chronological periods of my emails.

    Outlook Express 'occasionally' lose all chronological periods of my emails.  For example, in 2010 a whole block of sequential emails missing covering more years ' worth of saved emails.  Today, April 4, 2011 all emails since last February has disappeared from my Inbox.  I use the family XP Edition version.

    The files are probably overloaded.

    Two reasons the most common for what you describe is disruption of the compacting process, (never touch anything until it's finished), or bloated folders. More about that below.

    Why OE insists on compacting folders when I close it? :
    http://www.insideoe.com/FAQs/why.htm#compact
     
    Why mail disappears:
    http://www.insideoe.com/problems/bugs.htm#mailgone
     
    About file Corruption:
    http://www.Microsoft.com/Windows/IE/community/columns/filecorruption.mspx

    Recovery methods:

    If you use XP/SP2 or SP3, and are fully patched, then you should have a backup of your dbx files in the Recycle Bin (or possibly the message store), copied as bak files.

    To restore a folder bak on the message store folder, first find the location of the message store.

    Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

    In Windows XP, the .dbx files are by default marked as hidden. To view these files in the Solution Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder options | View.

    Close OE and in Windows Explorer, click on the dbx to the file missing or empty file, then drag it to the desktop. It can be deleted later once you have successfully restored the bak file. Minimize the message store.

    Open OE and, if the folder is missing, create a folder with the * exact * same name as the bak file you want to restore but without the .bak. For example: If the file is Saved.bak, the new folder should be named saved. Open the new folder, and then close OE. If the folder is there, but just empty, continue to the next step.

    First of all, check if there is a bak file already in the message. If there is, and you have removed the dbx file, go ahead and rename it in dbx.

    If it is not already in the message, open the trash and do a right-click on the file bak for the folder in question and click on restore. Open the message store up and replace the .bak by .dbx file extension. Close the message store and open OE. Messages must be in the folder.

    If messages are restored successfully, you can go ahead and delete the old dbx file that you moved to the desktop.
     
    If you have not then bak copies of your dbx files in the Recycle Bin:

    DBXpress run in extract disc Mode is the best chance to recover messages:
    http://www.oehelp.com/DBXpress/default.aspx

    And see:
    http://www.oehelp.com/OETips.aspx#4

    A general warning to help avoid this in the future:

    Do not archive mail in default OE folders. They finally are damaged. Create your own folders defined by the user for mail storage and move your mail to them. Empty the deleted items folder regularly. Keep user created folders under 300 MB, and also empty as is possible to default folders.

    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
    http://www.oehelp.com/OETips.aspx#3

    And backup often.

    Outlook Express Quick Backup (OEQB Freeware)
    http://www.oehelp.com/OEBackup/default.aspx

  • Outlook Express was really a huge box of Inbox.dbx so not a lot of emails in the Inbox

    I'm trying to help manage professional XP my main parent with Service Pack 2. I found the box of Inbox.dbx is over 1 GB. But when I really entered in Outlook Express I saw only 5 emails it with text content very limited in the Inbox. I also checked the "Deleted" folder and it's empty. Nothing in other folders.

    1. how the file is so large, while there is no much in there? I know that there might be a lot of emails before, but I was told they were all deleted months back.

    2. How can I get the file compacted in its actual size (for 7 e-mail that she actually owns)? I tried to change the store to see if Outlook Express creates a new store with only 7 emails in this file. But the new created files were exactly the same size as the 'old'.

    Hope someone can give me advice. Thank you.

    Are you sure that you look at the correct storage folder?

    If you are not interested in the search for missing messages, and you just want to clean it, move the 7 messages to a user created folder. Close OE and delete the Inbox.dbx file. A new one will be created automatically when you open OE and IIRC, it should be 139KO in size for an empty Inbox.

    If you try to retrieve messages, post back before doing anything.

    General precautions for Outlook Express:

    Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.

    Information on the maximum size of the .dbx files that are used by Outlook Express:
    http://support.Microsoft.com/?kbid=903095

    After you're done, followed by compacting your folders manually while working * off * and do it often.

    Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the processors and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
    http://www.oehelp.com/OETips.aspx#3

    And backup often.

    Outlook Express Quick Backup (OEQB Freeware)
    http://www.oehelp.com/OEBackup/default.aspx

    Bruce Hagen ~ MS - MVP [Mail]

  • I'm going through webmail with cable cox to outlook or outlook express, but finds it difficult to get the emails to my wife separately from mine.

    Change outlook web mail

    I'm going through webmail with cable cox to outlook or outlook express, but finds it difficult to get the emails to my wife separately from mine.  Not sure how they get along with the different email address.  I tried setting up separate accounts and profiles in outlook 2003 and have also tried to separate identities and accounts in outlook express 6.  Any help would be appreciated. TKS Joe Novick

    I can't speak for Outlook, even if it is very similar, but if you have configured the real separate identity in OE, as in needing to switch identities with it, avoid a problem unless you use both the same e-mail address.

    If you use different addresses to your identity, go to tools | Accounts and remove its identity. Vice versa in its identity.

    I use Cox and were three addresses in the three identities without problem.

  • Outlook express does not error _ code download new emails 0x8007000E

    Outlook express does not error _ code download new emails 0x8007000E

    out of memory?  a lot of memory!

    Go to file | Identities and setup a new identity.  Then when it works very well, use a file | Import | Messages to bring them from the old identity.  This gives a basis for new and incompetent messages and should fix things.

    Steve

  • I have 2 email accounts in Outlook Express. I can't delete the emails in 1 accounts. I explore 8 and XP. How can I fix it?

    All other functions in the problem account seem to work well.

    In the account of problem:
     
    Spend most of your messages out of the Inbox and move the messages you want to record off deleted items, and sent items. Locate the OE message store and then close OE.
     
    Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.
     
    In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.
     
    With OE closed, find the Deleted Items.dbx and Sent Items.dbx files and delete them. New files will be created automatically when you open OE.
     
    Compact all folders as described below.
     
    To avoid this in the future:
     
    Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.
     
    Information on the maximum size of the .dbx files that are used by Outlook Express:
    http://support.Microsoft.com/?kbid=903095
     
    After you're done, followed by compacting your folders manually while working * off * and do it often.
     
    Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.
     
    Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the processors and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
    http://www.oehelp.com/OETips.aspx#3
     
  • where can I install outlook express for windows xp I deleted by mistake it.

    I do stupid things sometimes and this time I deleted outlook express with the Add/Remove programs. How can I get it back?

    Try to restore your computer to an earlier time, before the uninstall of Microsoft outlook express. Click Start, all programs, accessories, tools and system, then system restore.

    Good luck.

  • Outlook Express error message "unable to delete the message.

    I try to delete messages in Outlook Express 6 and I get the error message "Unable to delete Message" I tried to select all Messages, no response...

    I'm glad you had success.

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