Outlook Express - cannot delete all emails

Cannot delete all emails.  irems deleted folder is empty. can still send and receive e-mail

Hi edaward68,

1. When did you start to question?

2. what exactly happens when you try to delete the mails?

3. do you get error messages or error codes?

You can try to rename delete point .dbx and check:

a. Click Start, point to find and then click files or folders.

b. in the named, box type deleted item.dbx

(c) in the area to look in, click on your main hard drive (usually drive C), and then click Find now.

d. right-click on the deleted item.dbx file and then click Rename.

e. type deleted item.dbxold, and then click ok.

f. launch Outlook Express. This creates new files. Try to delete e-mails and check.

Note: You can try to create a new folder and move all messages from the Inbox, and delete items before you rename files.

Hope this information is useful.

Jeremy K
Microsoft Answers Support Engineer
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Tags: Windows

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