Outlook Express stops when you select a particular email

I received two emails from Emirates on 12/13/2011. On the selection either of these messages, a blank page appears momentarily in the message window, and then I get an error window saying that Outlook Express has encountered a problem and needs to close. The Microsoft error window notification appears, I agree. I'm unable to remove these messages and they are constantly reported in the form of unread messages in the Inbox.

Check: File | Work offline and in: reviews | Layout: uncheck the preview pane. Can delete you it now? If this isn't the case, follow these steps.
 
Move all the messages you want to save to a local folder, you create without touching the corrupted message and then delete the Inbox as follows.
 
Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.
 
In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.
 
With OE closed, find the box of Inbox.dbx and delete it.  A new Inbox will be created automatically when you open OE.

Tags: Windows

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