Output HDMI not working not not on G60 228

problem...

G60 laptop works very well with all the pilot news... all the updates of windows... Windows 7

except that when I plug the hdmi for my toshiba tv... or any other tv also... the screen image will not display on the tv... Yes its all hooked up right... but what happens is that the graphics card recognizes the tv... it will show she {TOSHIBA TV} on the menu drop-down...

When the cable is connected, you hear the sound 'Yes im connected' Windows default & when you remove the cable... the sound of "dissconnect" default is heard...

If the pc is grateful... but still no picture at all on television... cannot identify...

Ive tried 2 different cables & 3 different TV... all the same results...

any help or insight on this would be highly appreciated...

Thank you..

Neo

Hi @NeoMetalz

Sorry, I missed your reply on this thread. You did almost all the troubleshooting that can be done at this stage. One last thing checks to see if your BIOS needs to be updated or a note. This third party link will show you how to do this. If you have an earlier version then F.54A then install this BIOS update.

If this does not work then I would recommend to call our hotline, because they will be able to connect remotely to your computer to see what's happening.  You can reach HP Total Care at 1-800-474-6836 in North America or Start here outside of North America.

Tags: Notebooks

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