P2715Q, unrecognized through DP (DisplayPort), enter PSM

I bought the P2715Q five months and until now everything worked well connected via DisplayPort on 3840 x 2160 60 Hz with my MiniPC NUC5i7RYH. Today, the monitor shows all of a sudden the Entering Power Save Mode message and immediately goes to sleep. When I remove the cable of DP, I tried to test via HDMI and everything works, but at 30 Hz, it is not comfortable for my eyes. To be sure that the cable NUC or RFP are not the problem, I tested it with another cable and NUC (D54250WYK) and the monitor is not yet recognised by DP. What are the causes of the power saving Mode entering all of a sudden, and how can I fix?

Sorry for the late reply, but your method works Chris, thanks!

The Dell monitor seems to be the 'problem '. Every now and them I "Entering power saving mode" message when I turn on the NUC. The exact procedure for this problem is:

  • Turn off the monitor and unplug the power cable
  • Hold button power 30 seconds
  • Reconnect the cable and turn on the monitor

Suddenly the CDM and DP ports are recognized with entry again. It is not necessary to disconnect the cables.

I have one last question and the statement about it: I think it is not normal to go through this process every month in order to have a functional monitor. This are hardware / firmware with the minitor Dell issue and can it be fixed somehow?

Tags: Dell Peripherals

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