My windows 8 not start and there is no administrator account

My windows will not start and I can't fix with restore point or safe mode because there is no found administrator account

Hello

Thanks for posting your query to the Microsoft forum.

I understand the inconvenience caused to you. I will certainly help you in this matter.

  1. You have the administrator password?
  2. Have you ever had the administrator account on this computer?

In order to fix your computer, we should have an administrator account through which we can perform the appropriate troubleshooting.

If you have the administrator password, boot the computer through DVD and enter safe mode with command prompt, this will require the administrator password, enter it.

Mode safe mode with command prompt

http://Windows.Microsoft.com/en-in/Windows-8/Windows-startup-settings-safe-mode

If you are able to access the prompt try to activate the hidden administrator account and create a new administrator account.

  1. At the command prompt, type net user administrator / Active: Yes , then press on ENTER.
  2. Type net user administrator , then press on ENTER. Note: Please replace the tag with your passwords you want to set for the administrator account.
  3. Type exitand press enter.
  4. Restart the computer.

Now, try to create a new Local Administrator account

Once done, you can now disable the build-in the administrator account.

Follow these steps:

1. click the button Start , and then type cmd in the search box.

2. in the list of research results, right click on cmd and then click on Run as Administrator.

3. at the command prompt, type net user administrator / active: no and then press ENTER.

4. type net user administrator , then press on ENTER.

Note: restart the computer to make the changes.

If you do not have the DVD of Windows 8.1, I suggest to download and create a bootable media and perform operations.

Refer to this link: create installation media for Windows 8.1

Please post back with the results and the information requested, we will be happy to help you further.

_____________________

Thank you best regards &,.

Isha Soni

Tags: Windows

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