p6310t comes with bad HARD drive

The drive was DOA from HP. I did get a replacement drive rather than return the system. Pretty simple. 1 month later the new drive appears. The player was supposed to be imaged pre. It was not the case. They sent 4 recovery cd the problem is disk 1 of 4 is not bootable. The disk volume name is supportsent44, which is exactly the same as the disc 4 of 4. No much of the disc is classified. A call to HP and they send a new series. Disk 1 of 4 is 4 again. HP called once again, spent an hour trying to explain to an analyst in support in India. Finally, he agrees to send another set of disk. Low and behold the same thing. I don't know what to do at this point. HP does not recognize that they have a bad batch of cdroms of recovery. If that's important here is the disc number and generate the code.

HP 594264-001

Build ID: A1NAv6PCA1

Well, it's almost 16 h 00 PST and no case manager called again as promised. It has been 24 hours. I am very disappointed with HP for the moment. I believe that it is time to call my credit card company and explain the situation to them. Maybe they can dispute the charges and get a refund. I can say with certainty that this is the last HP product I will ever buy.

Called HP sales, they are ready to ship me a new system in Exchange for an extra $ 50. WTH? !! SO, I asked to return the system and make. They said I passed the recorded date. The system never worked on day 1, new WTH? !! Finally, they agreed to return for a refund system. FedEX is picking up the system today. My HP customer service God has really gone downhill. "Dell Hello, I would like to buy one of your systems now... »

Tags: HP Desktops

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