Black ink problem 5520

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• 5180 printing black ink problems

  I have a c5180 printer.  I had a paper jam the other day, and after I got the paper on the printer started printing very light black ink and fuzzy when I printed anything. I aligned it, cleaned the print heads, installed a new HP ink cartridge and it still occurs. Help please!

  Hi mchouser,

  Looks like you've done everything correctly according to these two guides of troubleshooting here and here.  Then I start to wonder if there is always a place rather throw out of the paths of documents on the printer paper.

  Take a look at documents of transport and paper jam below, maybe you'll be able to look inside the printer and find what is the inclination of the paper like this...

  "Transport jam: open door, clear jam of transport and then press OK to continue ' Error Message is displayed on the control panel"

  "Remove paper jam, then press OK" Error Message is displayed on the control panel

• Photosmart 5520: HP photosmart 5520 - will not print black ink

  My Photosmart HP 5520 stopped printing the black cartridge. I just bought a new 3-pack true black ink cartridges. What a waste of money. The 'clean' running service printhead several times does not solve the problem. Any suggestions?

  This is the last HP printer, I'll buy.

  The message here is a troubleshooting document links for the Photosmart 5520.  If steps it do not solve the problem, Please contact the HP Support, even if the printer is no longer under warranty.   If the above does not give satisfactory results so please post back here after contact you HP.

  From a post of Sunshyn2005, contact technical support HP see the following link to create yourself a file number, then call and it can help to expedite the appeal process:

  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
   
  File number and phone number are displayed.

  .

• HP Photosmart 5520 - will not print black ink

  Photosmart HP 5520 - black ink does not print even with the new cartiage and I did the printhead, cleaning tools and still does not work.    My warranty expires and don't know what to do next.

  Hello heartieluvcatsand welcome to the Forums of HP.

  I understand that you have problems with your black print the result.  I recommend you to perform a power reset. Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

  After the reset, I would say using this document on fixing of the streaks of ink faded prints and other common Print quality problems

  I also suggest the steps described in this document printer does not print black ink or color ink or prints blank Pages.

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

• Photosmart 5520 cannot get black ink to print

  I have successfully install a new black ink cartridge 564 in the photosmart printer 5520. It will print no black ink. However when I print a report of diagnostic quality printing black ink will print the words and rectangle boxes.  On the report there are 4 boxes, one for each color boxes, cyan, magenta and yellow are filled in with each respective color, howerer the black box is empty or the color of the white paper. My estimated black ink gauge says it is almost full. Can some help me?

   I have down loaded new updates and now my ink as been solved problem.

• problem of black ink HP photosmart printer

  I have a printer HP photosmart B110a and the black ink cartridge will not print. I tried replacing, switching works etc, but cannot make it work. This looks like a common problem from what I see on the forums. I'm very fed up with this problem. Can anyone help?

  Did you get an improvement for all after letting soak the printhead? Have you checked the evacuation on the cartridge area to see if it is clogged?

  1. If the duct is blocked, use a straight pin to gently remove the excess glue from the vent.

• HP6520 - problem with black ink - no black ink on paper

  I have a 6520 All in One – this week the printer decided to stop printing in black ink - cartridges were installed a few weeks ago and level is higher than 50%

  What procedure I tried, the printer does not print with black more - also not a bit - paper stays white where black ink should be!

  Of course the printer is out of warranty (02-2012), but as I see it, this problem happens a lot on this type of printer - so there is certainly something wrong

  Please HP, it may be that I have to replace my printer after 2 years because he is not black print more or I have to pay more money to fix when I have to pay for a new printer.

  Awaiting your response

  Peter Boermans

  The Netherlands

  Hi Pandabeer,

  I understand your frustration, I see that you have completed all THE procedures listed here troubleshooting: printer does not print black ink or color of ink or prints blank Pages without success, I would like to contact you with our HP technical support. I understand the 6520 PS is longer under warranty but I am confident that they will be able to help you with this problem. You can contact our support at 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number.

  http://www.HP.com/cgi-bin/hpsupport/index.pl

  Thank you

• Photosmart 5520 black ink cartridge not working not

  I have the same problemwith Photosmart 5520, black ink, it's not working

  A few hours ago, I bought a new cartridge. Because the return, we were out of ink and... I changed (for the second time since I bought the printer) and after that... the printer does not print black ink more.  I bought the printer at ElGiganten, Copenhagen, Denmark. I wasn't expecting to find unwanted product on the market, the Danmark. I wasn't expecting HP to deceive people so much. I checked here on the site if the printer, it's still in warranty... not even an answer. So I spend almost 5 hours to check all the * solutions * I try, the printer still give me blank pages.

  The ink on the new cartridge is now... 45% or something. How his as possible! If the pages came out completely of white100 euro, in the trash, past time for anything on this site/forum... I do not understand how you are allowed to sell bad products on the market.

  For HP, you have deceived many people including me, I hope you will take away from the market, at least to the Danmark.

  I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly post information and series numbers.

  If you are not familiar with the operating function of private messages of the Forum, this post instructions of a..

• All-in-one Photosmart C310a: problem printing photosmart all-in-one C310a black ink

  Printer all-in-one Photosmart C310 just quit printing black ink cartridge.  I followed all the suggestions on help/support pages, including cleaning the contacts on the cartridge and print head (I do not soak the print head); making sure that nothing has been blocked; Unplug the printer for the moment came and reset; put in a new ink cartridge (the printer when it stopped printing in black, was still full of 1/3 to 1/2, according to the levels shown on the printer).

  It prints than a very altered, unreadable copy.

  I had this same problem about a year ago and find a solution on this web site, but cannot find anything about it now except for cleaning the heads, reset or to install a new cartridge.

  I tried to access this particular response from my old e-mail, but it is not related to whatever it is that has tackled the problem last year.  I desperately need this printer going again, please help.

  Thanks for CAhpUSER respondent

  I didn't really picture for help, but I will do my best to clarify what I can! This document 'Print head problem' or "Print head seems to be missing or corrupt" Message appears on the computer is some visuals that will make things clear with my explanation below!

  The part you are diving into the water is the ink nozzles. When the instructions say do not touch the ink nozzles, that means with the fingers/hands. It says to make sure that you use a fluffy towel/no paper to wipe the print head, so don't put fats from your contact with her skin. The electrical contacts are the part of the print faces head that looks like the back of the printer, just in some places grouped copper.

  I hope this helps clear things upwards a bit for you

• Re: HP Photosmart 6520 printer. Black ink will not print. Other OK. Tried the new cartridge and same problem

  I'm having the same problem. I ran the cleaning steps. I tried to lead the cartridges. I bought 2 black cartridges and both do not work. I've even used up my color ones do all the tests. Help please. I need my printer for school!

  Hi @ginim,

  Welcome to the HP Forums. I understand your printer is not printing black ink, and I would like to help. Please start with the procedure described in the following document; Printer prints a blank Page or do not print black or color ink for the HP Deskjet Ink Advantage year...

  If you have performed all the steps in the document above and the problem persists, not one of HPs, my personal recommendation is to use the solution put forward in the next video.  I suggest you only do this if the printer is out of warranty; How to fix an HP, not for printing black ink and lack of color printer

  In view of the comments, it seems that this will help you

  Even if the printer is maybe more under warranty, if the problem persists, HP may be able to offer something. Perhaps, they may offer you a discount on another model. What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:

  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number

  File number and phone number are displayed.

  Since you just bought the printer you need to know, HP printers usually have a warranty of 1 year from the date of purchase, you can check the warranty using the following if you wish; Guarantee cheque.

  I hope this helps.

  If this resolves the issue, please let me know if we can help others who may be faced with the same problem.

• HP Photosmart 5520 does not print in black ink.

  Black doesn't print not... except on the print quality diagnostics page where the text and black frames around boxes all print in black.  Inside of the 'Black' box is empty, however.  When I try to print a page of type, it is either totally empty or very indistinct.  How is that possible?

  I saw three other posters with this same problem, everything from 21/01/14 and no answers to the problem.  All the patches of troubleshooting on the Web page do no good.

  My warranty has expired also.  Is this a systemic problem?  How do we get fixed?
  

  Hi RAJP-52,.

  Welcome to the HP Forums, I hope you enjoy your experience!

  I understand that the black is not printing on the computer but prints partially on the diagnostics page.

  I'll be happy to help you.

  I don't know what you have tried so far the fix, but I included a few documents to go through the steps to see if we can solve this problem.

  This printer has a permanent print head. You can always run however of cleanups on the print head.

  This document is intended printer does not print black ink or color ink or prints blank Pages.

  Here is a document to clean the contacts of the cartridge.

  'Cartridge problem,' 'Cartridge missing or damaged', or 'Not compatible ink cartridges' Message is displayed on the control panel.

  Please let me know the results if you are still having problems.

  You use genuine HP cartridges?
  Check the date on the cartridge to make sure that they are still in warranty. (not old stock)
  What are the ink levels?

  If you like you can print a new diagnostic test page, scan it and include it in the post, I can take a look to try to find a way to solve this problem.

  Thanks for posting on the HP Forums.
  Good day!

• desckjet 2542: the problems of black ink

  I have a deckjet printer 2542 and I try to print the text and photo on HP 120 g/m2 glossy paper and black ink does not dry. Also, I try on paper HP photo, with the same results.

  I use hp61 cartridge, what can I do?

  Thank you, Walter

  Hi @waltherz,

  Welcome to the Forums of HP Support! I understand that the black ink is not dry when printing on glossy paper HP photo paper HP. I want to help you solve this problem. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  Make sure the 2542 Deskjet is set as the default printer and not the driver of Windows preinstalled.

  Make sure the printer driver is correctly selected for the media type, paper size, and quality.

  HP Deskjet 2540 and Deskjet Ink Advantage 2545 all-in-One Printer Series - print Photos stored on your computer (Windows).

  If you're still having problems, try the steps listed in this document, a "Incompatible cartridge or"lack of ink cartridges"Error Message appears for the all-in-one HP Deskjet 1510 and 2540. " Do not take into account the title. They should help this situation.

  Please let me know the results and if there is anything else I can help you. Thank you.

• Problem printing HP Photosmart series 4100 with black ink cartridge

  Although the two black ink cartridges indicate that they r at least 1/2 they full r impression as if they were empty. Pale color impossible to read. What is the problem?

  Hi Bialy,

  I found the troubleshooting guide for the issue of fading print.

  Please try and let us know the status.

• Solved my printing black ink not not problem

  I had the problem with the black being very low and broken text in the lines. I found if you use the screen of the printer on the printer itself and select the Setup Menu, then choose Tools, then the arrow down once on the down arrow and you should see an option clean printhead. I ran it about 3 times and my black ink is printing dark as it should. I would say that for those who do not receive any black ink may have to repeat this as many times more than me. Also, make sure that your black ink level is sufficient to repeat the process so that you don't miss. Good luck!

  I have a model B209A, this may not apply to all the print heads cleaning Interior, only most of the printers that have a touch screen on their printer.

  This post couldn't have come at a better time! I had just installed the new cartridge tonight and my black one was not working! Thanks for posting your results and I hope this helps a lot of people! I was stumped until I found this!

• Problem with black ink

  Hello there, I have a HP C6380 printer. I ran out of black ink small 564. I have a larger 564 black ink there how can I get the printer to use the largest cartiage of ink instead of replace ink 564 more small.

  Thank you

  Scott

  @yellowlabscott, Yes, you can use the cartridge of 564 more GRAND. It should be inserted directly into the slot and read it.

  Are you have problems with the larger cartridge is not suitable?

  New XL cartridges are made more small these days, but they are still considered as the largest and more ink. So it still needs work.

  @alexisgb, you may need to clean the black cartridge. Try to clean the print head and check the results.

  You also have the Photosmart C6380?