Paid for creative cloud yet when go to download says download trial.  What I am doing wrong?

Similar Questions

• I paid for creative cloud, but the installer doesn't give an option of Trial

  I paid for creative cloud. When I use the installation program, my only option is to download versions of application of environmental assessment test.

  How can I fix it?

  Log, activation, or connection errors. CS5.5 and later versions

  Mylenium

• I paid for creative cloud photoshop & lightroom, but it won't let me download because of the incompatibility of the system. NA not ask before payment. I have mac os lion 10.7.5. What are my options?

  I have paid for creative cloud photoshop & lightroom, but can not download because of the incompatibility of the system. I have Mac OS Lion 10.7.5. What are my options?

  1 - upgrade your Mac OS to something compatible

  Requirements for programs of cloud... scroll down and check each program

  -http://helpx.adobe.com/creative-cloud/system-requirements.html

  2 - return to https://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

• I already paid for Creative cloud on my old mac. How can I transfer it to my new Mac?

  I already paid for Creative cloud on my old Mac computer. How can I transfer it to my new Mac?

  You do not transfer the programs... you disable and uninstall the old computer, if you aren't going to use it and then install it on the new computer

  Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html

  -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

  -Windows or Mac has no importance... 2 on the same operating system or 1 on each

  -Two activations may NOT be used at the same time (noted in the link above of the license)

• I have an adobe ID and I paid for creative cloud but I only have trialversions

  I have an adobe ID and I paid for creative cloud but I only have trialversions

  Help, please

  Hi Bram,

  If you updated to Creative Cloud 2015 and some or all of your CC applications show 'trial start or buy now' in the desktop app creative cloud, or if you launch any product of CC 2015 and the pop up displays a test message window, please check this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Guinot

• I paid for creative cloud 49 euros in the month, but applications are in trial version

  I paid for creative cloud 49 euros in the month, but applications are in trial version

  Log, activation, or connection errors. CS5.5 and later versions

  Mylenium

• I paid for creative cloud, photoshop works very well, but it won't let me register for lightroom

  I paid for creative cloud, photoshop works very well, but it won't let me register for Lightroom

  Lightroom must be installed through the creative Application of cloud.

  It seems that you have installed a perpetual license Version or a Trial Version of Lightroom. Uninstall versions you have installed Version 5, and then reinstall through the creative application of cloud.

• Paid for creative cloud, but still says Dreamweaver trial is expired?

  I bought the unique composition from month to month for Creative Cloud a few days before the expiration of my trial of Dreamweaver, now that the trial was over, that he won't let me, saying my trial happened to expiry and upgrade. That is what it is?

  Thanks, but it resolved. It was only delayed by validating my creative cloud membership.

• Paid for creative cloud, No Code redemption, still wonder about buying Apps

  Hey! So, I'm a design student who decided to take advantage of the free 30 day trial of Dreamweaver, InDesign, Photoshop and Illustrator. I downloaded and used all three for 30 days and then decided to buy the creative cloud. I bought the creative cloud under the price student $ 34.99 more tax last night. My order has been processed until one day or the other last night or this morning. So I paid for the creative cloud and he says I have, but all my office applications (Photoshop, Illustrator, InDesign, Dreamweaver and) always appear as before be bought... Am I wrong to buy the wrong thing? I received an email confirmation of payment and purchase. I never received a redemption code or anything beyond what I have mentioned. Please please help as I have finals in a week, it's why I download this software. Thank you thank you thank you for any help.

  Oh and I use a Mac.

  Log, activation, or connection errors. CS5.5 and later versions

  Mylenium

• I paid for creative cloud and I I have´t received the serial number. IM always working with the trial version

  I NEED HELP FROM ADOBE. 23 days waiting and still out of work.

  Thank you.

  Hi Mary,

  With Creative Cloud membership a serial number is required for activation.

  I would ask you to please follow the steps mentioned and let us know if problems.

  Kind regards

  Hervé Khare

• Failed password for creative cloud that keeps me from download photoshop trial.

  When I try to run the photoshop trial download, a box appears asking my password of creative cloud. Whenever I'm typing, it seems to be incorrect. Any thoughts?

  If you use Mac, try entry Mac password, if the pop up appears as below:

  Example screenshot:

  

• Cannot download creative cloud. Always displays the download trial"" button.

  I've already paid creative cloud membership (one year), but I can't download the full version. It's always the "download trial" button when I installed the application. What should you do? Please notify.

  supasiric96510798,

  If it please try to disconnect from the creative cloud and reconnect.

  You can see the below links:

  • https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html
  • https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

• Creative Cloud Acrobat requesting a serial number, saying my trial period has expired.

  I bought CS6 in 2013. Acrobat has never worked, so I subscribed to the creative cloud and downloaded a new version. It worked, but now tells me that my trial period has expired and requires a serial number which I did not?

  Hi Zeepa,

  Please, try the procedure described below and try to connect:

  1. Reset the hosts file:

     Windows

     1. Click Start > run, type % systemroot % \system32\drivers\etcand press enter.
     2. Right-click on the hosts file, and then select Open. Select the application Notepad open the hosts file.
     3. Save the hosts file: choose file > record under, save the file as hosts.backup, and then click OK.
     4. Look for the hosts file for entries referencing activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
     5. Save and close the file.

     Mac OS

     Log in as an administrator to change the hosts file in Mac OS.

     1. In a Finder window, choose go > go to folder.
     2. Type / etc.
     3. Select the hosts file and open it.
     4. Save the hosts file: choose file > record under, save the file as hosts.backup, and then click OK.
     5. Look for the hosts file for entries referencing activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
     6. Save and close the file.

  Kind regards

  Romit Sinha

• I get a 204 error when I try to download. What I am doing wrong?

  We want to download After Effects to use with our creative cloud subscription. But it does not work.  Any thoughts?

  Thank you!

  Error 204 https://forums.adobe.com/thread/1492846

• Hey! I paid for creative cloud as I usually do for a few hours but still my programs does not! HELLLLLLLPPPPPP

  I need to work! I paid many hours ago! but still, my programs does not

  I read that it will take as much as 24 hours for a purchase to show your Adobe account

  You should be able to install and use as a trial until your account is activated

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq