Parents need account to connect

When I sign on my xbox live account it asks me to accept the terms of service, so I do and then it asks for my email and password even if parents

I'm 18 years old. When my Dad tried to connect, it says that it was the wrong account and that he is not connected with mine, even if this is my only account of dads.

Hello Becca,

Thanks for posting your question in the Microsoft community forums.

I imagine the inconvenience that you are experiencing.

I suggest you to contact Xbox support for assistance on this issue.

Xbox support

http://forums.Xbox.com/xbox_forums/xbox_support/default.aspx

Xbox on Windows 8 FAQ

http://support.Xbox.com/en-us/apps/Windows-8/Windows-8-FAQ

See also the link given below.

http://support.Xbox.com/en-us/Xbox-Live/online-privacy-and-safety/online-safety

Hope that the information was useful. If you have questions related to Windows, please do not hesitate to post. We will be happy to help you.

Tags: Windows

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