Partial access to the backup time machine

Hello

I tried to upgrade Yosemite to El Capitan, but failed. If the local bank staff did a clean install for me. Prior to this, internal hard drive for my Mac has been saved using Time Machine, on an encrypted external hard drive. However, Time Machine is unable to restore a back ups (shows the chronology of the previous backups, but the restore button is gray).

However, backups are visible in the structure of the external hd directories. However, only some, not all directories are available. For example, I was able to copy Documents mailed to the internal hd hd, but Google Drive are not available. More detail in the attachments.

My question is: How can I solve the problem just described and, in particular, to obtain access to directories that are blocked so far on the external hard drive?

Indeed, you have a 'new' Mac... from the hard drive of your Mac "old" has been erased and a new operating system has been installed.

Time Machine will allow you only to restore a backup, if you look at your current Mac made backups. Since you have a 'new' Mac... (who did not backup, Time Machine is concerned)... you can not use Time Machine to restore the data.

Instead, use the Migration Wizard on your Mac.  It is located Finder > Applications > utilities > Migration Wizard

Things could be a lot easier, however, if you take the Mac and your hard drive... with Time Machine backups... back to the Apple Store and let the 'genius' accomplish the task it should have done before.

In fact, when you first turned on the new 'Mac', installation wizard should have appeared and ask you if you want to restore from Time Machine backups.  That would be the best way, and easier to make your 'new' look Mac as your 'old' Mac but fortunately Migration Assistant can perform a similar function.

Tags: Wireless

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