Pavilion 15-n226tu: keyboard nd brightness not available.

I had a problem with the hard drive, so I replaced a new. Now, I have installed windows 8.1. The main problem is when I use windows + c, I get options on my side right and after that when I select settings, in the lower right I am confronted with the unavailability of brightness and keyboard selection options. Even my f2 & f3 keys do not work. This problem is to create a great damage to my eyes. I already browsed and tried all the current methods, even on youtube too. Update driver method showed no progress. So please help out of this edition with a new better solution. Thank you.

@Ravi_9595

Welcome to the HP Forums, it's a great place to get help, find answers and advice,
Thanks for posting your request, I'll be more than happy to help you

If I understand correctly the Fn keys to increase or decrease the brightness does not work and you need a way to solve this problem,

Don't worry because I have a few steps that should help you to solve this problem,

And here's the step by step guide for you:

Click the Start button, and then click Run.
2. in the run, window next to open it, type MSCONFIG.
3. press the ENTER key.
4. in the System Configuration Utility window, click the Startup tab.
5. on the Startup tab, in the title of the startup item, make sure that there is check the HKserv checkbox.

NOTE: If HKserv is missing, reinstall the HotKey Utility application by clicking here

For windows 10 drivers: click here

Let me know how that pans,.
I wish you a good day
And do not hesitate to ask questions that this forum has some of the best people in the world, available and ready to help.
Kind regards

Tags: Notebooks

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