Pavilion 17-f010na 100% disk usage

Hello
I recently bought the laptop mentioned in the title and it is unusable because the use of the disc seems randomly to 100% and the computer freezes, appears not to occur when it is started in safe mode.

I downloaded the latest drivers and windows updates, uninstalled McAfee, stopped and disabled the superfetch, windows search and services of BITS, but none of this solves the problem.

Help please.

Ben

Hello

Error code 24 characters for short drive Self Test (DST) would indicate that hard is defective and must be replaced.  It is also entirely consistent with the performance issues you describe.

If your laptop is still under warranty, contact HP and arrange for the disk replaced - you can check the status of your warranty here.

If you live in the United States, contact HP here.

If you are in another part of the world, begin here.

If you are out of warranty and would like a guide to replacing the hard drive yourself, let me know.

Kind regards

DP - K

Tags: Notebooks

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