Pavilion 17: PC is not off - led continues to burn

As ive installed Windows 10 and I turned off, windows closes and the processor, but hd turning point guard and led keep activity stops burn them.

Every time that same error-log:

System:

(1) error "Service control manager".

Synchroniseren_Session1 service host is onverwacht gestopt. Said is 1 keer gebeurd. Of pages next herstelbewerking zal on 10000 milliseconden worden uitgevoerd: Service opnieuw starten.

2) 3 seconds later error "Distributed Com".

Server has zich niet binnen vereiste termijn DCOM geregistreerd bij CortanaUI.AppXd4tad4d57t4wtdbnnmb8v2xtzym8c1n8.mca.

Programs:

Error "Apps".

Het activeren van app Microsoft.Windows.Cortana_cw5n1h2txyewy! CortanaUI is mislukt door of laughing at app is gestart niet... Kijk in het logboek operational/Microsoft-Windows-TWinUI voor aanvullende information.

Tried all the updates from HP and Microsoft (including the BIOS), nothing works

Any help please?

  1. Download version 9 or 10 of the Intel Management Engine Interface (MEI) driver.
  2. Download the Package of troubleshooting Windows 10 "show or hide updates" (http://download.microsoft.com/download/F/2/2/F22D5FDB-59CD-4275-8C95-1BE17BF70B21/wushowhide.diagcab).
  3. Change the Windows Update Services automatic (delayed start) parameter to the manual.
    • In Control Panel, select administrative tools, and open Services.
    • Go to Windows Update and double-click it to view its properties.
    • Click on stop to stop the service to run.
    • Change the Startup Type to manual, and then click OK.
  4. Install version 9 or 10 of the Intel Management Engine Interface (MEI) driver.  If you receive a warning dialog box about the replacement of a newer version of the software, accept it.
    • NOTE: You have NO need to uninstall version 11 before installing version 9 or 10.  The presence of a version of the driver is required to 'upgrade' (or demote in this case).
  5. Run the Windows 10 Troubleshooting Package 'Show or hide updates' and hide the updates of the Intel Management Engine Interface (MEI) driver.  (This will block your system automatically reinstall or display of updates for version 11 of the pilot).
  6. Change back the setting of Windows Update Services to manual automatic (delayed start).
  7. Restart your computer.
  8. Rejoice!  You can finally sleep and stop again.

-DanG

Tags: Notebooks

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