Pavilion 23-q000na (touchsc: no sound on new Pavilion 23-q000na)

Why is there no Audio data (System or otherwise - iTunes / CD / DVD, etc.) on my brand new all in one touchscreen desktop?

During the initial installation, I upgraded the operating system to win 10.

The computer has B & O sound and I would really like to hear it!

If anyone can help I would be grateful.  I raised the issue with the help of HP and they told me it was a matter of winning 10 and they were waiting for Microsoft to release a patch

Greetings,

Features of HP for this PC show audio Realtek.

HP is now using audio O & B is a mystery.

Download software for your PC from HP site also has drivers Realtek audio to Win 8.1 and win 10. Once again, a mystery.

Uninstall the current driver and try the Realtek driver win 10, sp71569.exe. Go to control panel, device manage, Audio. What do you have? Realtek or O & B.

No solution? Go to: win 10 settings, update and security, recovery and return to 8.1 Win. Wait for a fix from Microsoft or HP.

You have a year to get to win 10 free.

Hemdani

Tags: HP Desktops

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