Pavilion 500-366: sata to esata support connection

On the motherboard sata port works fine with a sata drive (i.e. 3.5 "HD) connected, but does not work when I connect an esata bracket for use with an external hard drive. I tried two different sata ports.  I did not have this problem on other motherboards. Support connects to the motherboard via a regular sata cable port.  I'm sure it's a simple solution, but little aid is necessary and would be appreciated. Thank you.

Keep the external hard drive powered and connected eSata cable. Restart the system.

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Tags: HP Desktops

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