Pavilion: battery

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• G7-1365dx Pavilion: Battery Recall and replacement program (c05166036)

  Has received a critical Customer Advisory - June 7, 2016 E-mail from HP Support alerts.  Is email refers to a dangerous battery problem and suggests that there is a voluntary recall of these batteries.  However, when I try to follow the link, or search for one keyword in the email, anything equal or can be found on the HP website.  Please send the correct link for me or explain what is happening so that I can check my battery for safety.  Thank you

  This is the alert correct with the link below the title:

  Commercial and consumer, HP laptops - Battery Recall and replacement program (c05166036)

  http://click.EmailInfo.HP.com/?QS=3b63cd364274bd451425078ebcf03892671d619fe862d8b13a42a9dd40816b35a9...

  Products: Laptops and hybrids

  Description: In collaboration with various regulatory agencies Government, HP announced a reminder of voluntary safety around the world and the replacement program for certain laptop batteries. Affected batteries were shipped with HP, Compaq, HP ProBook, HP ENVY, Compaq Presario and HP Pavilion Notebook computers sold worldwide in March 2013 to August 2015, or were sold as accessories or spare parts or provided as replacement through Support HP.

  It works now,

  Here is the link:

  https://h30686.www3.HP.com/?lang=en-us#tab=ID1

• laptop game Pavilion - battery DISCHARGE too fast

  After use, I unplug my computer from electricity.

  NEX day battery are less then 50% charged.

  Hi@sidlo64,

  Thanks for the reply.

  If the battery has passed the test, then it is not a battery problem.

  The only reason to find that level of load is the unit is put to sleep instead of shutdown.

  Also, try to reinstall the battery controller following the steps below.

  • Open the "Run" dialog box by pressing and hold the Windows key, and then press R ('Run').
  • Type devmgmt.msc. and press ENTER.
  • Once opened the Device Manager, look for an option named "Stacks" and click on it to decompress.
  • Look for the option "ACPI control method battery Microsoft". Right-click on the option and then uninstall it. Remove the multiple options of the same type.
  • Once done. Restart the PC and check if that helps.

  Note: Do not check the box that says to delete the driver. If done, the battery will never work on your PC again.

  Let me know if this helped.

  Resolv_S

  Happy to help you. I work for HP
  
  Please click on " ""Accept as Solution " " " if you feel my post solved your problem, it will help others find the solution.
  Click on the " Bravo Thumbs Up" " " to say 'Thank you' to help! "

• HP Pavilion: battery

  I am new to the possession of a laptop. I did pay the fine camera and all of a sudden I can only use it when it is plugged. He going off as soon as I unplug the unit. The light used to green when it is loaded and now it stays on red. I just bought and it is only 2 months old. Help, please!

  must be a faulty battery of terrible expedition cal just up to tell them about the warranty and hp

• HP Pavilion 15-e015tx: HP Pavilion 15-e015tx battery totally damage

  my 15-e015tx HP Pavilion battery was totally damaged during the period of 2 years and 2 months.

  Was this good performance of my battery for this period?

  can I buy battery over 4400 mah of any online shopping site?

  is there a use/benefit of my old battery replace the battery with a discount of you (HP)?

  Ashish94 wrote:

  my 15-e015tx HP Pavilion battery was totally damaged during the period of 2 years and 2 months.

  Was this good performance of my battery for this period?

  can I buy battery over 4400 mah of any online shopping site?

  is there a use/benefit of my old battery replace the battery with a discount of you (HP)?

  Two years and a bit of battery life is slightly better than the standard. If the battery has served you well.

  Search online and find a vendor that sells a compatible battery warranty for your laptop with a one year warranty.

  It is your choice to use a capacity of mtandard or higher capacity battery. The higher capacity batteries have generally a bit of a bulge on the botton.

  This is not a business unit of HP.

  This is the forum for Global support.

  We wouldn't have an idea on the rebate that HP might offer targeted at one of the many regional HP markets.

• PC Pavilion laptop: no sound on Pavilion g6 after installing the new battery CMOS

  I have a Pavilion g6z - 1 d 00 CTO Notebook PC, model A2F43AV number.  It came with Windows 7 Home Premium, and I upgraded the operating system to Windows 7 Pro (64 bit).

  The problem is that I did not sound, either through headphones or the speakers even if the Volume is set at 55. I first noticed the audio problem after replacing the CMOS battery, as the laptop is 4 years old and he gave me intermittent wireless connectivity problems.  After installing the new battery CMOS, I noticed the wireless driver was missing and downloaded/installed.  Everything was fine except the audio.  Then I reset the BIOS but nothing there as the BIOS version is v.49, and it is the most recent.

  I have also downloaded/installed the driver audio and rebooted the PC.  Still, there is no noise.

  Finally, I have checked the audio drivers and the reporting system they work without any problem.

  What should I do next?

  Thanks, Terry

  @Terry57

  Thanks for the reply,

  I was under the impression that these links would take you to guide step by step, however, it seems that they do not work,

  However, I have provided details below:

  To perform a hard reset on a computer equipped with a removable battery, follow these steps:

  1. Turn off the computer.

  2. Remove the computer from the docking station or port replicator.

  3. Disconnect all external devices from devices such as USB, external displays storage devices and printers.

  4. Disconnect the power adapter from the computer.

  5. Remove the battery from the compartment to batteries.

  6. Press and hold button power for about 15 seconds, remove any residual electric charge capacitors that protect memory.

  7. Insert the battery and plug the power adapter into the laptop, but do not connect peripheral devices.

  8. Press the power button to turn on the computer.

  9. If a boot menu appears, use the arrow keys to select start Windows normally and then press the Enter key.

  10. After you have reconnected each peripheral device, run Windows Update and HP Support Assistant to update all device drivers.

  To perform a hard reset on a computer equipped with a sealed or non-removable battery, follow these steps:

  1. Turn off the computer.

  2. Remove the computer from the docking station or port replicator.

  3. Disconnect all external devices from devices such as USB, external displays storage devices and printers.

  4. Disconnect the power adapter from the computer.

  To perform a system recovery, this link should work: click here

  Keep me posted for any technical assistance,

  Kind regards

• Pavilion DV6: Laptop battery

  Hi there everyone

  I wonder if someone can help me here. I have my computer laptop battery die and I am looking for a replacement. Really not found on the market a battery with the same characteristics as follows:

  HP - Pavilion Dv6 laptop

  HP 593554-001 replacement spare part

  10.8V

  55Wh

  Can someone tell me please in the right direction to get a new battery?

  Thanks in advance.

  See you soon

  No, but understand this isn't a real HP battery. The working hypothesis is simply the ability of the cells. Watt hours. It does not affect the current quantity battery provides the laptop at all times.

  If it's 'the Answer' please click on 'Accept as Solution' to help others find it.

• 2305tx paviliong6 HP: hp pavilion g6 self-discharge of battery for laptop

  every night I loaded my hp pavilion g6, but when I turn on every morning it shows 58% and then charge a battery I charge it using my AC adapter / CC and loads up to 100%. This is my battery is defective? although it gives me full 3 hours after full load upward. Note that the option to get battery hp support assistance said that your battery is ok and have the load capacity of 98%. I am very confused about the problem and pls help me survive.
  Kind regards
  IMBAUD

  Hi @shuvo2014,

  Thank you for your update.

  As this started to happen after replacing the water of the power button, I guess that's the culprit.

  If a repair shop did the replacement I suggest you have them take a look at it again.  If you have replaced yourself, first I would check the connections.   If the connections appear OK, I'll try a different ribbon cable to see what is at the origin.

  Please let me know the results.

  Good luck!

• HP Pavilion 15: Battery not charging

  I have a HP Pavilion 15, who began to do not charge the battery. It flows from the power of thin battery, but the battery is not more. I have to run my computer off the AC charger because I need what is left in the battery to start the computer. I had already tried to go through the system diagnostics. It says that the charger is not detected. I tested it and it is turning off the right amount of power, however.

  This is the charge Jack or the motherboard, I'm sorry to say. Decision-making is not expensive but still a repair difficult. The motherboard is expensive and difficult.

• Pavilion G6 2302 ax battery cell no. 4 tension showing o mV even after charging is complete.

  Hi guys,.

  My Pavilion g6 2302ax cell no. 4 battery voltage showing o mV even after a full charge.

  I baught my laptop 2 months before and its hardware works very well so far, I've noticed this problem. I've attached a screenshot of the HP support assistant screen. Please take a look.

  

  If anyone has an idea about this help please.

  Hello dipuab,

  Your battery test shows 0 on the fourth cell.

  There is nothing wrong with the battery, the test is designed for only three of the battery cells, test one of the tests will display 0.

  Here is a link to another post that had the same problem. Message 7 of 7.

  Hope it will be useful.

• I3-b080sa Pavilion: pavilion i3-b080sa battery

  What battery do need me for the Pavilion i3-b080sa?

  (10) to the battery 3 cells, 43 Wh, 2, 83 - AHr, Li - ion (includes cable) 761230-005

  Your repair manuals

  See page 35 for "how to". This is an internal battery I'm sure you know and replacement could adversely affect the warranty.

  True:

  https://www.Amazon.com/761230-005-battery-NP03043XL-PR0-Li-ion-Pavilion/DP/B01EXAJ684/ref=sr_1_fkmr0_2?ie=UTF8 & qid = 1466356688 & SR = 8-2-fkmr0 & Keywords = 761230-005 + Genuine

  If it's 'the Answer' please click on 'Accept as Solution' to help others find it.

• Replacement of the original battery HP Pavilion g7-2240sb

  I bought my laptop 2 years ago and my original battery is heavily worn. She no longer charge that until ' 85% Kylian computer turns off after 30 minutes use (battery). There is a 'clac' inside and a full black screen (a bit greenish). Of course, about what we were doing loses... HP Support Assistant tells me also to replace my battery...

  So, I want to buy a new battery. The HP Pavilion g7 (2240sb) reference is not found in the catalog of batteries hp, but sees a pavilion hp G70, G72. I wanted so to know if it was the herself chose that G7 and if it was compatible.

  Thank you for your answers...

  I finally found a PDF that compare with the compatible computer batteries... Here is the link:

  http://www.shopping.HP.com/shopping/PDF/HP_NB_Battery_Compatibility_Chart.PDF

• Pavilion x 360: computer laptop x 360 power mains or battery mode?

  Hi guys,.

  My question is to work on my pluged Pavilion x 360 with mains or battery.

  I read about this lately and I'm confused, I'll try to explain my dilemma!

  -Works on battery increse the number of cycles of the battery and it degraded.

  -Work with alternating current also degraded the battery because force him to be always 100%

  Which one to choose? I mean if I have to live with a natural degradation of my battery deteriorating more? Mains or battery power mode?

  Thank you

  Hello

  You are more than welcome

  All the best,

  DP - K

• Battery HP Pavilion 15-N214TX issue

  Hello

  Today, I bought a HP Pavilion N214TX 15 notebook brand new. When I got home, I unboxed it, inserted the battery, plugged into the wall and turn it on powered for the first time. Then, I saw this message:

  HP battery alert
  The system has detected the following battery storage capacity is very low.
  For optimal performance, this battery will need to be replaced.
  Battery (internal) (601)
  ENTER - continue starting
  For more information, please visit: www.hp.com \go\techcenter\startup

  Windows reports, plugged in and not charging.

  I removed and re - insert the battery, entry in the HP Support Assistant application conducted an audit of the battery (only to point out that it cannot find a battery!) and I ran diagnostics pre-boot, who also pointed out that there is no battery inserted. I saw somewhere that you should remove the power supply before running the tests. When I pressed the power button while the laptop was plugged in the AC, the charging light just blinked white three times. I could get at a certain point in the diagnoses of pre-boot on battery, but I always saw the message saying no battery has been found.

  This is a great laptop, it's super fast, software installs quickly, programs open quickly, it stops and starts quickly, but this battery issue is a huge disappointment. I do not expect this kind of problem a new ~ $1100 laptop.

  Help, please!

  -techhead287

  P.S. The battery supplied with the laptop being defective out of the box, can I get a new one for free through warranty? Only, I bought this mobile last night (at the time of writing this post).

  Hello techhead287,

  As the battery is not able to keep a load on your laptop, please contact our technical support at the 1-800-474-6836. If you do not live in the United States / Canada region please click the link below to get help from your region number.

  http://www.HP.com/cgi-bin/hpsupport/index.pl

  Best regards

• HP Pavilion X 2 battery is empty when it is in Standby Mode

  I have a HP Pavilion X 2 product number F5W70UA #ABA. I struggled because I bought this just a few months ago. The battery in an hour or 2 whenever I put the machine to sleep (the lid, put in mode 'sleep', etc). I've updated the BIOS and all the latest drivers. He helped to ensure that I could wake up the machine, but the battery keeps draining and I am at my wits end. I have also passed through many messages from the forum on this issue and have run the Test of battery HP but also checked all the power management settings and they seem to be correctly configured.

  Any help would be greatly appreciated.

  -Jim

  Hi DontLoveWindows,

  According to the information that you gave me, it is show that you have 2 installed anti-virus software. Avast and Norton, that run continuously when the printer is in "standby", which could be drain your power.

  It also shows that your printer has missing or misconfigured drivers who might be using power as well. Here is a download software HP Photosmart full feature and drivers for your printer.

  I suggest that you disable your startup software. To do this:

  Right click or tap and hold the lower left corner of the screen and select run.

  Type msconfig in the run box, and then press ENTER.

  The MSconfig window opens.

  If the user account control window opens with the message Windows needs your permission to continue, click or tap on continue to close the window.
  If the Normal startup is selected, follow these steps:
  
  Select Selective startup and clear the check box load startup items.
  
  Click and press Services tab, and then select the hide all Microsoft Services at the bottom of the screen check box.
  
  Click or tap on disable all.
  
  If selective startup is currently selected, follow these steps:
  
  Click and press Services tab, and then select the hide all Microsoft Services at the bottom of the screen check box.
  
  Make a list of the items that are selected. You will need this list to reset your computer startup items later.
  
  Click or tap on disable all.
  
  Click or tap Apply.
  
  Click or tap on OK. A new window will appear.
  
  Click or tap on Restart to continue.

  Once it reboots it put in mode 'sleep' and test to see if this solves the problem. If she then you must enable one of starting at a time until you find that one is causing the problem. Once you have found out what is causing the problem, then you can solve it.

  If you need help, then validate the results and I am happy to continue to help you.

  Kind regards.