Pavilion: continuous, starting problem

Hi I bought a computer hp pavilion laptop less than last year, Windows 8. It worked perfectly until 5 days ago. I put it the morning of Friday, March 20. It came as usual with the home screen. However I couldn't cursor th on the documents folder to allow j to reach in my computer (I intended to connect to a Wi - Fi signal). When I couldn't for get the machine that never leave like that before, I decided to drop-down menus.

I restarted and eventually the screen saying "Windows gets loan do not turn off your computer. It happened like that ALL day. That evening, I pressed the power button and it came out. When I powered up, he stood under the same thing. Let him Friday evening to Sunday evening and he always looked and has remained the same. Today is Wednesday, and there has been no change. I took out the battery today, twice and it powered on and it still showed the loading screen saying Windows is preparing. Please, please help!

@Cheen7 ,

Hello again.  Well at this point you have nothing to lose.

First ring diagnostics from the BIOS for your system.  If it comes with hard disk problems, then replace the hard drive.

If this isn't the case, perform a full recovery of the system and this will load everything back to the original configuration.

Laptops HP - diagnostic system (F2)

PC HP hardware diagnostics

So, as I said, run diagnostics and if they go up all clear then do the system recovery.

Performing a recovery of HP (Windows 8) system

Thanks again for posting and have a great day.

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