Pavilion dv6 3182ea: restoration Notebook back to Windows 7 Home

Hello Forum I've recently updated my original book of Win7Home to Win10 home after some initial problems related to that upgrade was in place. However when the update of November has been downloaded and installed a failure happened the 2nd boot (75%)  After trying several times I finally succeeded in using the MS download tool on USB and a clean install, wipe the HARD drive. However, I'd rather go back to Win7 Home, which I was very satisfied!  When I tried to use my system recovery disks would not start on the 1st disk (messgae can't find MBR) even if the normal startup works very well.

Any help would be appreciated (is it possible to go back to Win 7?)   Thank you JEFF.

Hello JeffreyWH ;

Let me welcome you on the HP forums!

I read your message want to restore to Win7 and wanted to help.

Most likely, any DVD of Win7 you acquire will be a commercial version, and if you do a reinstall using them, you will then encounter a serious problem - Activation!  Why? Because your PC came with an OEM from HP to Win7 version, and the product key printed on COA sticker will not work with THIS version of Win7.  If you substitute a commercial version, it will take a product key retail - which you won't unless you go out and buy a.

What will work restores your computer to its original factory state using HP recovery media.  It is a DVD and CD set that will erase the hard drive (removing all data, applications and settings, reinstall the original OS, drivers and utilities for HP.

You can look online for recovery from the paged media related: http://support.hp.com/us-en/drivers

Once there, enter your product name or number. On your software page and download the drivers, select your operating system and version. Click on "Update".  If the HP recovery support is available for your computer, down near the bottom of the page, you will see an entry for the command Recovery Media-CD/DVD/USB. Click on the symbol '+' to expand this entty and click on order to press for more details.

Or, if you prefer, you can do the same by contacting HP Customer Service:

If you live in the United States or the Canada, details are on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact details are on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

Note that if HP no longer provides a recovery media for your model, a few other sites, you can check are: http://www.computersurgeons.com/ and http://www.restoredisks.com/

Don't forget to read through the material in the linked thread before attempting the recovery: http://support.hp.com/us-en/document/c00707939

Good luck

I'm a volunteer and I do not work for, or represent, HP.
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Tags: Notebooks

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