Pavilion dv6 charging problem

My Pavilion dv6 will not start or run on sector. The battery may charge while the computer is turned off but not while it is running. Any suggestions?

Hi Me53B,

You're right, it could be a hardware problem. I wanted to try to eliminate the software side first because the laptop does not seem to make the connection when the computer is turned off. I've included both links below that will show you how to test the material for chess.

Failure of Windows 8 material screening

Detection of failures of hardware Windows 7

Thank you

Tags: Notebooks

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