Pavilion dv6 slow and non-responsive

Hello

I have a pavilion referbished with Windows 7 about 6 months ago and for most of the time it worked great. However, one day he gave me an error message during start-up by saying he could not start and that he should try again. I have yet to get this error, but since then he acted weird. It starts normally and the first first seems normal, if there might be a little slow. However, after about 10 to 20 minutes of use, it will start to slow down the hydro-huileuses gel and effectivly upward. I can still control slider, but most of the programs are no longer.

Three other things:

(1) Norton will not open, even if I try as soon as the computer starts when everything else works fine

2) unless I try immediately after start-up computor not restart or shut down. The icons will disappear, but it does not start to close. It also has problems going in the Task Manager after the first few minutes.

(3) it works perfectly in safe (at least relitive in safe mode) mode.

What I've done so far:

I did a full scan of malwarebytes: he found nothing but during the scan, a message saying poped windows is maybe damaged.

I called Norton:  I tried to figure out why it wouldn't boot up normally and it does not work in SafeMode (which is dumb). They had me run another program designed to run in safe mode, what did not and could not help me with another problem.

I did a system restore- it did nothing

I did a scan of the memory- he also found nothing

I called windows tech sup port - they were completely unhelpful and told me to talk to hp

I went to h p sup port: I did a scan of the missing drivers and found I was missing an update of the BIOS. I installed it and it seemed to help at first, but the probblem remains.

I think that there is a driver, or something on windows which is corruppted, or else I have a virus that is very well hidden. Unfortunettly my simptems aren't enough destinct for google - able. Is their no way to deal with this, without having to reinstall windows?

In addition, you seem to be able to pass Windows 7 ro 8 without losing data (or vista to 7), can do you a re - install any without losing files. If I have to reinstall some programs it is very good. I know it must be something that I ask micrcosoft, but as I said they were completely useless and told me to check with hp.

Hello Wigmy.  I understand that you are having problems related to slowdowns, ultimately makes the phone unusable.  Is this correct?

Honestly, it seems you did a very good job to go beyond the usual suspects.  You did a scan for viruses and malware, with no luck.  Make sure that all drivers are up to date, and who had no effect.  You also tested the memory, and it passed.

I see a little more possibilities here.  A possibility is that the hard disk contains errors, then you will want to check that as well.  Another possibility and one who seems more likely to me is that some of the system of the operating system files are damaged or that you are indeed infected with a stealth virus.  I think that this second option is the culprit, due to the fact that the laptop works very well when it is started in safe mode.

First, make sure that the disk hard past the built in hard drive test.

  1. Reboot the laptop.
  2. Until the BIOS loads, press F10.
  3. Under Diagnostic Tools Select Hard Drive Test and let it run.
  4. Display the result.

Once we exclude the corruption/problems with the hard disk, the next step will be to do a full recovery of the machine.  , You will lose all data that you do not back up.  The Recovery Manager will be an option allowing you to back up your files.  However, you can start in safe mode and save a USB key or external hard drive as well.

Here are the steps for recovery.

  1. Restart the PC.
  2. Press F11 during boot up until the Recovery Manager starts to load.
  3. Select "System Recovery" and follow the instructions.
  4. Allow the recovery complete and verify that this solves the problem.
  5. Display the result.

I hope you find this useful!

Tags: Notebooks

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