Pavilion G6: Login limited with Win8.1 using Pavilion G6 but not another PC on network

I looked through several positions but can't find one that is same situation or the solution worked.

My situation:

  • Windows 8.1
  • Connect to the DLink wireless router
  • Using something called ISP of Communications to wide band Mediatti (for the military in Okinawa)
  • All other devices in the House connects to the internet just fine
  • The HP in question connects to the router
  • It can ping the router and other computers on the router
  • It can connect to other computers and view the content
  • It can not connect or ping to the internet (ping google.com)
  • It cannot connect to the router (http://dlinklocal.local) (cannot display page)
  • It will connect when I do a system restore
  • It will usually connect for a few days, or even weeks, and then it will stop working
  • deactivation and reactivation of the connection do not work.
  • All the problems are the same, whether it is connected via WiFi or CAT-5

I think that it is at least sufficient to get people started. I am totally frustrated and really want to throw the thing out the window and buy a Mac. (Just kidding--perhaps.) It has other problems, as I speak on this subject. For example, if you restart the computer, the WiFi doesn't. You must close it and start normally. What else... If you have anything else that a mouse - like saying an external drive or a card CAC reader, the computer will not start. If you update the driver, it won't work anymore. At low levels of light, the screen flashes. If you try to start a video on the internet or music on a music player, it takes several minutes to start. Etc. not very happy.

In any case, thanks for your suggestions.

Todd O'Brien

@PavillionG6User ,

Hello and thanks for the display on the HP support forums.  So, thank you for providing great information.

What you have is a problem with your router.

If you can connect and ping then the hardware works correctly.  Everything on the outside which belongs to the router or modem for the control connection.

I have dealt with the same question to the House and found the type of router I was using not will give me a speed the internet as more than 3 devices when connected and stream.

as soon as I got my brother-in-law to connect with his Ipad and phone to the router then boom my laptop will no longer go on the internet.  I can ping other devices without problem.

Try to update the firmware on the router or modem.

Here is a link to check out as well.

Troubleshooting wireless network and Internet (Windows 8)

If you still have problems then please contact the HP support by phone. Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number.

http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

Thanks again for posting and have a great day.

Tags: Notebooks

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