HP Advanced Photo paper is not accepted by all in one HP Photosmart C4380

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• I just bought a new top of the tower that has windows 7, but the program does not accept the all-in-one HP Officejet J4540. What can I do? It is says I need windows 2000, xp, vista.

  I don't want you download something useless. and I don't really know how to do what needs to be done. Help... Thank you!

  Windows Update has nothing to do with the upgrade of Windows. Or contact the HP support (i.e. get it specific drive Win7 & software updates) or republish your question here: http://social.answers.microsoft.com/Forums/en-US/w7hardware/threads ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Difficulty for eFax print on Photo paper and not ordinary paper

  If you have recently faced the issue where when you receive an eFax, it is print on photo paper and not ordinary paper, it is because your account is configured to receive jobs as a .tiff instead of .pdf files files. If you wish to have this resolved, send me a Message private with the following information:

  • Customer name:
  • EFax number:
  • New or old account:
  • When he started to question:

  This should solve the problem for you.

• All-in-one HP Photosmart C4150 says paper when it is not

  All-in-one HP Photosmart C4150 said paper when it is not. I reload paper and press ok and get the same answer

  In general, this is due because the rollers of the printer is dirty, or are not engage as they should. The document below should help you to solve the problem. If this does not work, you can have a sensor or other mechanism, out and need to replace the printer. Let me know what happens.

  http://goo.GL/US1fV

• HP Envy 5540: Photo paper will not be printed

  Just got this HP Envy 5540, and when I try to print a photo of 6 x 4 from the drawer special 6 x 4 photo, it shows just a printing 6 x 4 on the main under tray A4 size paper.

  What is the point of this special photo print bed if she does not?

  I tried to change the default paper size in the "set preferences" section in the HP Envy 5540 software but it makes no difference, it still shows from the main A4 size paper tray.

  Hello!
  Welcome to the HP community @pboo,

  I noticed your post about the problem you are having with photo printing 4 x 6 inch photo paper, to your craving 5540, and I wanted to stop sharing my own suggestions.

  1. run the print and scan the doctor for Windows in order to solve printer problems

  2. Uninstall and reinstall the printer if the first stage did not help. Run it set printer to install the Printer Wizard.

  3. try to print from different programs.

  Also here is a guide to help the printing: Printing Photos

  If you have trouble, let me know and I'll do my best to help.

  Click on the thumb to below testify my help!
  Click on the "accept as Solution" if I'm you guide to a solution!

  Best wishes

• Advanced Photo paper

  Just bought a HP Envy 5530 printer all-in-one.   Everything is set up, wireless works well.   You want to know which side of the shiny printing paper should I insert in the status bar for the photos?

  Wucta,

  Congratulations on your new printer!

  Photo paper: Face shining down, with the "hard to see" fold in the nearest photo of you paper.

  Don't forget to install the software of full functionality (of drivers), AND take a look at the pages of great support:

  HP ENVY 5530 e-all-in-One Printer series

  • There are videos on the driver page for help with the installation of the software.
  • Your user's Guide is under the tab "manuals".
  • Take a look at the Toubleshooting section for help and "How-to" pages

  + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +

  HP will never call on the phone and ask for money to 'secure your PC.

  Say "No, thank you," and hang up.

  Cybercriminals can call you on the phone and claim to be from Microsoft.

  See: Microsoft Security & Security Center

  Mark my answer "accept as Solution" when providing a solution or workaround!

  + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + +

  Click on the thumbs-up Bravo !

  It's a nice way of saying 'Thank you' for help.

  While I strive to reflect best practices of HP, I do not work for HP.

• HP C309g: Problems printing with photo paper and not A4 paper

  My HP 309 g perfectly print a picture on A4 paper without flaws. However, whenever it prints the exact image even on HP Premium Plus photo paper, the colors are weird - not black, but the yellow blues and roses. I removed the print head and carefully cleaned and aligned the printer nothing helps. Verification of diagnosis HP shows no failure at all. The obvious flaw must be with the photo paper, but I am not convinced that this is the real problem. Can someone help with this really weird problem please?

  Hi @Quackers,

  Welcome to the HP Forums!

  I'm happy to help with your PS C309g

  I would normally be with you that photo paper would be at fault, but as HP paper, it should be good. I realize, this may be irrelevant, but make sure that you load the face of photo paper (print side) down so that it prints on the right side of the paper.

  If you load it properly however, which I am sure you are, I suggest that you try the steps in this document to solve the problems of quality Print to the HP Photosmart Premium all-in-One Printer Series (C309) .

  Let me know how things are going for you!

  Happy holidays!

• Designjet Z3200 Photo: Designjet Z3200 Photo - paper will not load

  I got this plotter for less than a year (although it was purchased through a school and languished in receiving for a while before I was in fact, the guarantee is therefore).

  Today when I tried to load photo paper in it he refused to recognize that I inserted the end of a roll in the plotter. I went through the procedure of typical paper loading, but it seems that the sensor that records the fact that the document has been inserted is borked/don't normally work. He's always telling me to load paper.

  I tried to lift the locking lever to see if I could advance the paper and do recognize it, but had no luck.

  The plotter was sitting idle for several months during the summer.

  I can't find documentation on this problem. Is this typical? It's just a bad sensor? What?

  I used previous generations of this tracer a lot in the past and would call me as at least a moderate user in advanced. I've never had this problem

  Advice? Patches? What is it going to cost me, since I'm now out of warranty? It's a little irritating, as I ran less than 50 feet of paper through this thing - I don't expect that broke quickly.

  Thanks in advance!

  Problem solved thanks to another thread.

  OOP sensor has been disconnected. No doubt some students unplugged knucklehead.

  Thank you! Sorry!

• Photosmart 7510 - will not print black on any parameter of photo paper (does not print on plain paper setting)?

  HP Potosmart 7510, printing from a memory card.  Using premium photo paper (glossy), set printer to print on HP Premium Plus Photo), printing out with Black/Brown areas in the blue-green instead of black.  Printing using plain paper, set printer on regular paper, just fine.    Same thing happens when I tried Advanced Photo and a Photo paper - print comes out with a blue-greenish cast in areas that should be black/brown.

  Tried to print a black and white photo - identical to all other attempts - if the choice of the photo options paper, the dark areas are blue/green.

  Comment - then try printing from the computer (wireless), produced the same result - black areas are printed in blue-greenish.

  Tried cleaning the cartridges, alignment printer, print quality status report looks very good.

  Door on this forum and general web search.  Nothing has yet solved problem.

  What should I do?  Any ideas/suggestions?

  Yes, this is the case on a 7510.  I worked on the answer.  Although "ink" diagnostice demonstrates both the black and the cartridges 'photo black' as being low, the 'black photo' was apparently empty.  The black of the photo must be called only because when the print properties are defined for the "photo paper", and when it is empty the black dark areas print in blue-green.  I thought that the black photo cartridge was a gray, for most thin shades grey, but maybe it's an intensifier of some sort.  It's a shame that HP does publish no real information.

• OfficeJet Pro 8600 Premium e-All-in-One - N911n photo paper is not a choice of paper to Tray 1

  For the HP Officejet Pro 8600 Premium e-all-in-one - N911n

  I am running Windows 7 64 bit

  No error message

  New configuration of the printer

  I don't see as a choice of paper photo paper in Tray 1

  Hi FrancoArdito,

  Follow the steps below to print photo Tray 1

  1. Insert the photo paper 4 x 6, 5 x 7 or 8 x 10 Tray 1

  2 open the print application printer preferences

  3. click on the paper/quality tab

  4. Select the paper size, media Type and paper source

  5. click OK to save the settings, and print the application program.

  

• How to install a PHOTO HP 564XL ink cartridge in the printer all-in-one HP Photosmart 6525?

  I have a HP Photosmart 6525 all-in-one printer.  I buy original HP 564XL ink for my printer in a color combo-pack at my local Costco.  The package includes 3 color cartridges as well as a 4th label "Photo".  My printer has only the slots 3 color + a location for a larger black cartridge. I would use the photo cartridge, but my question is:

  How to install the Photo cartridge?

  Thank you in advance for your help!

  Hi l_john,

  I understand that, with the combo, pack of ink you bought came with a Photo black cartridge, and you're wanting to use it in your printer. In regards to your printer, it is not compatible with the black cartridge Photo, both black and Photo black cartridges are not interchangeable. I have included a document here for you that explains this in detail.

  Thank you.

• Photosmart e-All-in-One Printe: Photosmart e-all-in-one - D110a does not print text or Doc file

  Until that number today printing problems.

  Now can't print from Word or any text file.

  All other OK.

  Uninstalled and reinstalled SW.

  Problem remains.

  Word files and text printed in WHITE.

  All others are OK.

  Hey @Clark_Stillman,

  I understand that when you print from your Windows 8.1 computer to your HP Photosmart e-all-in-one printer D110a print jobs are coming in white. I would like to help you today with this printing problem. When you print from your computer, some files are sent to your printer as "image" files If your printer 'think' it prints an image, color ink may be used to enrich or to 'do' the dark. This can be misleading because your machine can really be confronted a black ink, problem of print, but you may think that your machine works great as always black appears in print. While in reality, it's just the ink to mix color to black. Therefore, at the beginning troubleshooting I'll have print you a standalone report diagnosis on the quality of your printer. This report will help us determine if this printing of the blank page problem is caused by your printers ink system or your computer. Can I please you follow the steps below.

  How to print a report of quality diagnostic:

  1. Load plain white paper in the input tray.
  2. Tap the button of the ATM () next to the icon of configuration () in the lower left corner of the control panel.
  3. Press arrow right () and select Tools, and then tap OK.
  4. Press arrow right () to select Print Quality Report, then tap OK. The printer prints the report.

  

  • If this report prints perfectly: Only the blank page printing problem isn't be caused by your printer. On the contrary, there may be a driver or a conflicts between your computer and your HP Photosmart camera setting. Can I have it please click here to download and run the HP print and scan of the doctor tool. Once the tool downloads, please run the tool to the "difficulty of printing." If connection, software or driver conflicts turns out that the HP print and scan of the doctor tool will attempt to resolve these conflicts for you. Once the tool has completed please test printing from your computer.
  • If this report does not print correctly:  That the problem you are experiencing is caused by the printing of your printer system. To solve this problem of print quality can I please have you click here to access the appropriate troubleshooting steps. Once the support document opens please run through the Solution, one five, six Solution and seven. This includes all sub-steps under the listed Solutions. Once completed the print quality troubleshooting steps, please try to print to see if the problem is now resolved.

  Please reply to this message with the result of your troubleshooting. You can also click thethumbs up' ' icon below to say "thanks for the help!" I look forward to hear from you!

• All-in-one HP Photosmart C310a: "True HP" cartridges are NOT SUSTAINABLE

  I use a HP Photosmart Premium C310a series all-in - one.I also use ONLY HP #564 ink cartridges. I do basically all my printing in grayscale, which I suppose is only black ink. I don't have one of the other cartridges replaced since the receipt of alerts "low ink" on them, awhile ago, I never print in color.

  My problem is that the black ink cartridges are not sustainable. I recently replaced the larger of the 2 black inks in January. Since then, I have only printed perhaps 25 pages. Now, it's as if it is empty.

  It shows low on ink diagnosis, however, when I run a report of print quality, it shows full. I ran a report of alignment (failure) and cleaning cartridges (doesn't give me an option of 'yes' or 'no' as shown in the troubleshooting guide)

  Before replacing the cartridge in January, I cleaned the print head / contacts as the same thing happening.

  I REALLY want to replace the whole print head, but also can't keep replacing a new cartridge about 25 pages.

  ANY SUGGESTIONS?

  Hi orkaydl,

  You are welcome!

  Please consider marking 2 Message like "Accept as Solution" If you thought that my post has been useful in any case.

  Best regards!

• Computer Windows XP does not recognize new all-in-one printer.

  Improved a HP Officejet 7300 all-in-in-one (USB) on a HP Officejet Pro 8600 more all-in-one (wireless), because I had a router (Linksys, Cisco 3000) last year. Summer wireless except for the printer so far. There are not 3 weeks has obtained new 8600 more. Plugged into my desktop computer (Windows XP), but could not understand how to connect my laptop (Windows 7) work. When I finally did, would not work my office! I had deleted my old 7300 in my computer list because I was going to move somewhere else. Whenever I try to add a printer, screen recognizes the new 8600, but after 3-7 tests, it stops and I get: "installing network without success. Printer could not be installed on the network. Click Retry to try to reinstall the printer on the network... "I'm at the end of my mind. The work of COMPUTER technician could not help me - told me to get a gun (he says he knows how to connect those). Right. I really like HP and want to make this work. I have to: reinstall my 7300 to uninstall when I 'install' the 8600 - once AGAIN? (Really?) Please tell me there's something I missed it's look me right in the face. I need to print from my work laptop, and I am currently using the 7300 with a USB connection. Maddening. Thank you.

  Since the static IP address, make sure that the computer has the IP address of the printer.

  This can be done by clicking Start > all programs > HP > Officejet 8600 The folder > IP update.

  This should detect the network printer and enter the new IP address.

  Also, make sure that the firmware is up to date.  This can be done through two methods, but I recommend the update to the computer.  Click here to download the update of the firmware.  If the printer is already updated, the update tool indicates this.  If it is not updated, it will update the printer.  This should be done from a computer that is able to communicate with the printer.

  If you want to update directly from the printer, you can do so by pressing the icon of web services (paper with rings behind it at the top) > settings > printer update > check for update now.  If an update is available, it will update.  If this isn't the case, it will indicate that no update is available.

  The new firmware can solve existing problems and help keep the printer works best.

• All-in-one HP Photosmart C6280 not connected to the internet, and can not scan to computer

  My HP Photosmart C6280 all-in-one not connected to the internet, and can not scan to the computer.  I got it for a few years and must plugged into my Macbook to print, but now I want to use it to scan photos directly to my computer.  Can someone help me to do this?  Much appreciated!  (Not sure where are my original softward records!)

  Oh, OK, well this isn't probably the problem, but for good measure, you should get the latest version of the software for your printer from the "support & drivers" link at the top of this page.

  In the meantime, we will reset the printing system:

  -Go to System Preferences > Print & Fax
  -Right (or control) click in the rectangle listing your printers and select Reset Printing System.
  WARNING - This will remove ALL your printers!
  -Select the sign more to add a printer. Top of the window, Select the default tab . Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.