Pavilion m9340f crashes with a blue screen error. Windows 7 Ultimate 64

Running Windows 7 on my computer of Pavilion m9340f, I lived occasional crashes 'blue screen '. To try to solve the problem, I inserted carelessly the original Windows 7 DVD in the drive of the computer, thought could be used to repair the problem, or "reboot" of the software. What has resulted, it was that the newly installed Windows 7 was found to be "not a copy genuine Windows" and would not allow me to use the features of the operating system.  I was then told to format the hard drive of my computer, I did, and I did a clean install of Windows 7 Ultimate, which now has been accepted as authentic. Initially, the computer seems to work normally, but BlueScreen crashes became more frequent, occurring almost every time I used the computer. I run HP Diagnostics that shows no problem. I have eliminated most of the software programs that could cause a conflict. I am running, currently: Norton 360 first Edition, Microsoft Word 2010 and Google Chrome - one of them could be the cause of the conflict? Please advise on possible solutions. Thank you!

Steve N.

Hi Steve,.

Try to delete (see below) everything except a strip of Ram in the computer and then see if it will work normally.  If this is the case, add another stick in and try again - as soon as the blue screen events happen, you will know that the last stick of ram you have installed is the problem.

If the PC bluescreens yet with one stick of RAM, try the same stick, but in a different location - if it works OK now, this may indicate that the location of memory has failed.  If there's some bluescreens, remove the Ram and try the process above with a different memory module.

Guide for the addition or deletion of Ram.

Let me know the result of this.

Kind regards

DP - K

Tags: HP Desktops

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    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    How to install a device driver in Vista Device Manager
    http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    -------------------------------------------------------------------------

    How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
    quit unexpectedly
    http://support.Microsoft.com/kb/958233

    Troubleshooting, STOP error blue screen Vista
    http://www.chicagotech.NET/Vista/vistabluescreen.htm

    Understanding and decoding BSOD (blue screen of death) Messages
    http://www.Taranfx.com/blog/?p=692

    Windows - troubleshooting blue screen errors
    http://KB.wisc.edu/page.php?id=7033

    -------------------------------------------------------------------------

    In some cases, it may be necessary.

    The Options or Vista recovery disk Startup Repair

    How to do a startup repair
    http://www.Vistax64.com/tutorials/91467-startup-repair.html

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • Get the blue screen Error Message: 0x116_TdrBCR:2_Tdr:2_IMAGE_nvlddmkm.sys and Vista crashes

    Original title: crashing in Vista, something with the drivers I think

    At startup, I see a message that says: Media test failure.  I can sometimes to vista in normal mode, but then it's a matter of time (not too long usually) before the screen flickers and goes black.  I then turn off the power and restart.  Once it says graphics driver NVIDIA has stopped working properly, I've updated my driver and now it says it's working properly, but I still have the same problem.  My bucket of blue screen error is: 0x116_TdrBCR:2_Tdr:2_IMAGE_nvlddmkm.sys any help will be greatly appreciated

    Hi zambetti,.

    Bug VIDEO_TDR_ ERROR control has a value of 0 x 00000116. This error indicates that an attempt to reset display driver and recover a timeout failed.

    Check out the link:

    http://msdn.Microsoft.com/en-us/library/ff557263%28VS.85%29.aspx

    Since you've already tried to update the Nvidia drivers, you can try to uninstall and reinstall the same check.

    You can try to uninstall and reinstall all the programs and features Nvidia drivers and Device Manager.

    Step 1:

    Uninstall the audio drivers from programs and features

    a. click on start

    b. type appwiz.cpl in the start search

    c. search for all driver packages, Nvidia, right click and uninstall.

    Step 2:

    Uninstall the drivers from Device Manager.

    a. click on start

    b. type devmgmt.msc in search, and then press enter

    c. in find Manager device for the device, right-click on it and select the option uninstall.

    After you remove the drivers of these two places, you can try to remove the NVIDIA folder and restart to see if that solves the problem after I installed the generic drivers.

    Step 3:

    To delete the folder:

    one. Click on start and Type C:\windows\system32\drivers folder in start search

    b. click on drivers and select nvlddmkm.sys

    c. right click and rename nvlddmkm.sys in nvlddmkm.sys.old. or delete.

    d. restart the computer and check.

    You can also check the manufacturer's website and download the latest drivers from Nvidia:

    http://www.nvidia.com/download/index.aspx?lang=en-us

    Hope this information is useful.

    Jeremy K
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • Blue screen errors, hard disk crash and now the windows activation question

    These last six months, I had a problem of error frequent blue screen crash. Suddenly last month the drive crashed, hard my computer didn't load windows on several effors, finally the hard disk had to be changed. Reinstalled the operating system after copying the files of restoration for windows, now windows says is not a genuine copy. Now, today still crash blue screen error after from once again, he says that this window is not genuine. MT laptop is a sony vaio 3 years old and came with a preinstalled windows 7 licenses and the key that I use is one written behind the laptop on the microsoft certificate.

    He seems to have removed the incompatibility of CID at least.

    Please try activating suggestion of Andre now - the system is now simply say that it is out of time, require activation by telephone.

    activation by telephone (call of the operator)

    Click the Start button

    in the search box, type

    SLUI 4

    and press the Enter key

    Follow the instructions, but when asked what service you need the ansafone phone, don't answer - it should oblige the operator to answer, who can deal with you

  • My computer crashes from time to time, and sometimes I have the blue screen errors.

    I am running Win 7 on a 2 years old HP Pavilion. I started having occasional blue screen errors, and some applications are a little weird. I haven't added anything recently except the recommended Windows updates. Now when I try to stop, it just display the closing, and I pressed the power switch. I tried to restore to an earlier time a few times in the last 90 days. Suggestions, or I need to reload Windows? If a reload is correct, can I charge for the recovery through my recovery cd partition?  My processor is an AMD Phenom 2.90 GB with 4 GB of ram, Win Home Premium software. Thank you... Joe

    I think that your problem is related to your wireless network connection.

    Send a copy of your dumpfile as a shared folder on your drive of sky with a link here.
    http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

    To get tips on how to configure your system to create dump files please read:
     http://support.Microsoft.com/kb/254649

    The dumpfile will be created in c:\windows\minidump. You may need to change your settings in Windows to be able to view the file. To show hidden files type Folder Options in the search box above the Start button and select view advanced settings and check that the box "display files and folders" and 'Hide protected operating system files' are not checked. You may need to scroll down to see the second element. You should also make sure that the box before "Hide extensions of known file types" is not checked.

    Please download and run the display driver and download a copy of the report he produced on your sky player
    http://www.NirSoft.NET/utils/DriverView.html

    Please download copies of your system logs and Application of your event viewer on your sky drive and post a link here.

    To access the system log, select Start, Control Panel, administrative tools, Event Viewer, in the list on the left of the window select Windows and the system logs. Place the cursor on the system, select the Action in the Menu and record all events as and give the file a name. Do the same for the application log.

  • Computer stops with a blue screen with error fatal when the iPhone is connected

    I know it may not related to windows but I have tried other sites on this issue. My computer stops and a blue screen appears with the message saying fatal error when the iPhone is connected. I tried with or without iTunes installed.

    First without iTunes installed, windows will be asked to USB drivers for the iPhone, but I couldn't find anything on the Apple Web sites if I click No., a message appeared, saying that it might not work properly because he could not recognize my device. Second, I have the latest version of iTunes installed, windows began to recognize my iPhone but stop immediately after that with a blue screen fatal error and messeage saying updating the BIOS. Updated the BIOS of the computer, but nothing helped.

    My computer runs on Windows XP Home Edition SP3, processor Intel Core Duo 1'66 GHz, 2 GB Ram, Intel GMA 950, Intel 945 GM chipset.

    I thought that it requires no USB driver for iPhone on Windows or same iTunes unless I wanted to use it for synchronization or characteristics. Please forgive me if I'm wrong, because I tried it on other computers and it had no problem with the USB drivers and Windows can install by itself.

    Thank you.

    Hi 1980ckc,

    1. have you tried to connect the iPhone to a different USB port?

    You can check out the apple support link and check if it hleps:

    iPhone, iPad and iPod touch: Windows displays a blue screen message or stops when you try to connect to your device.

    http://support.Apple.com/kb/TS1502

    Also check out the apple discussion link:

    http://discussions.Apple.com/message.jspa?MessageID=10339681

    Hope this information is useful.

    Jeremy K
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • Blue screen error: 0x0000001a when using system to restore with new hard drive disk

    original title: blue screen error when you use the system disk to restore with new hard drive

    I bought a new hard drive to my computer because the old one gave me a bunch of error messages on screen blues. I installed in the tower and tried to use my restore and system recovery disks that the manufacturer has given me, the process has got to the last disk then asked for the system once again restore disc, and then began to load the last steps and went to blue screen error. I don't know what to do, I mean it's a whole new drive hard, so where could the error come, theres nothing on the hard drive because I have not yet used really, yet. Help, please

    I have finally fixed the problem myself. The problem was that one of the sticks three memory was bad and the only way I could test this error. I took two sticks a left, used disks I had and was able to restore my computer, then I put a stick, turned on the computer, had no errors so I let him, so I put the last stick in and com immediately on, I had the Disconnections: memory management and that's when I knew that the last stick of memory was bad I took it back and now my computer works well and I can't buy more memory for not too. So if someone gets this BOSD error on memory, I'd say 8/10 computers have bad memory (not a number). If youcannot run the tool of diagnosis of memory like me then I would suggest to do what I did with the trial and error, it was the only way to understand the problem. Thanks for your help

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