Pavilion: scanning

My printer Canon Pixma MG5250 wireless is connected to my computer hp pavilion laptop and prints ok but will not scan. Why?

It was previously connected to a Packard Bell Windows 7 laptop.

Truffeni wrote:

My printer Canon Pixma MG5250 wireless is connected to my computer hp pavilion laptop and prints ok but will not scan. Why?

It was previously connected to a Packard Bell Windows 7 laptop.

You did make sure to install the right software/driver on your laptop to connect to the Canon? Also, since no one knows the history of the previous computer we have no way to fix it.

Tags: Notebooks

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