Pavillion AMD does not start

I have a laptop that is does not start when turned on it says "automatic repair of prepaing", but goes no further, turns into a white screen and worked like that for hours with nothing to do.

According to the recent message that you have posted, I want to confirm that your laptop hard drive is defective

and needs a replacement. "Hard Disk Fail DST" confirms the hardware failure with the hard drive

Please Contact HP if your HP laptop is under warranty, HP could replace the hard drive and you provide the recovery media to restore the operating system to factory after the replacement (if you have not yet created recovery disks/USB support)

You can also check your warranty here to check the status of the guarantee

Hope this helps, for other queries in response to the post and feel free to join us again

* Click on the star of CONGRATULATIONS on the left to say thank you *.

Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

Thank you

K N R K

I work on behalf of HP

Tags: Notebooks

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    [File mismatch: C:\Windows\system32\comdlg32.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\printui.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\cfgmgr32.dll[6.0.6000.16609]
    [File mismatch: C:\Windows\system32\puiapi.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\hlink.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\imgutil.dll[7.0.6000.16386]
    [File mismatch: C:\Windows\system32\usp10.dll[1.626.6000.16386]
    [File mismatch: C:\Windows\system32\inetcomm.dll[6.0.6000.16669]
    [File mismatch: C:\Windows\system32\msoert2.dll[6.0.6000.16480]
    [File mismatch: C:\Windows\system32\ieui.dll[7.0.6000.16809]
    [File mismatch: C:\Windows\system32\efsadu.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\mfc42u.dll[6.6.8063.0]
    [File mismatch: C:\Windows\system32\odbc32.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\oledlg.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\linkinfo.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\query.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\clbcatq.dll[2001.12.6930.16386]
    [File mismatch: C:\Windows\system32\cabinet.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\scecli.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\w32topl.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\rpchttp.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\winhttp.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\fwpuclnt.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\ktmw32.dll[6.0.6000.16386]

    Other data-->
    Office details: {5FC29B42-80DC-4BE3-B5EA-37281853FA7D}1.9.0011.06.0.6000.2.00010300.0.0.002x 32*-*-*-*-44MV389572-OEM-7332166-000212S-1-5-21-3747016915-1105364745-1034703816Hewlett-Packardlaptop Presario V6500 Hewlett-PackardF.2A 20080222000000.000000 + 000A4313507018400EE40090409India Standard Time(GMT+05:30)03HPQOEMSLIC-MPC10310312C0A25836FDBE5ACFmDbcrRY1pTOcrz4ZUZRHhpUuc0 = Microsoft Office Enterprise 2007 89388 726-2958074-6564314100Microsoft Office home and Student 20071219

    Spsys.log Content: U1BMRwEAAAAAAQAABAAAAC58AgAAAAAAYWECADAgAADCBCA/81zKARhDs/4hWdo7Xkl9D+HKpni6Sfv7jmoHEBVqqW/xcrQYytms9RtRtLWsIPXcLJpmwOfDvX0zCybmDilyQLttVIyTRhimAiUiBLOYhz3eEQj3sEGnmR0ReJ9KlWCJouxq6PAIwHwHVMfvNauSbFvmaTCDPKtQZQFIQcDXIAwFGl6D9S/GUDYecePFRKM/leS97bxOVVm9fICZUkfHdDNbo72qUqYYmAlRJO05+WV1r70w2O6Pl99gqTnSYR4j0FashTOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAw=

    License data-->
    The software licensing service version: 6.0.6000.16509
    Name: Windows Vista HomeBasic edition
    Description: operating system Windows - Vista, channel OEM_SLP
    Activation ID: 199086aa-6cb8-4e5b-b698-f2be56f1e8ee
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89572-00146-321-600021-02-16393-6000.0000-0492008
    Installation ID: 234075993312598255872244522405847072649516093605215141
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkId=57201
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203
    Use license URL: http://go.microsoft.com/fwlink/?LinkId=57205
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkId=57204
    Partial product key: 44MV3
    License status: licensed

    --> HWID data
    Current Hash HWID: QAAAAAEABwABAAIAAgABAAAAAwABAAEAnJ9ERYTHdhu84yC + gASIzAaYmGC6ZEQsznDy9J4v6lrYfiqsrFZ4qg is

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20000
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC APIC PTLTD
    FACP NVIDIA MCP67-M
    SRAT AMD HAMMER
    HPET PTLTD HPETTBL
    START PTLTD $SBFTBL$
    MCFG MCFG PTLTD
    TCPA Phoenix x
    SSDT PTLTD POWERNOW
    SLIC SLIC-MPC HPQOEM

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    Thank you, and in what concerns:
    Swathi B - Microsoft technical support.
    Visit our Microsoft answers feedback Forum and let us know what you think.

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