payment failed while I have no problem with my credit card

Hello

Adobe sent me a message where they say that my payment has failed for this month. They ask me to pay with one card of another check with my Bank because they do not recognize the information of my credit card. I checked with my Bank and there is no problem with my credit card or my bank account. This disorder has happened twice, month last month. Last month I paid with one card of another but this month here I don't want to pay with another again, because my credit card works great! Is there anyone in this situation? If not, I would call Adobe, but I have not found the opportunity to call for this specific problem.

I need to use my creative cloud subscription to work then it is an emergency situation

Thanks in advance,

Perrine Gregy

Hello

Please contact our support here: contact customer service

Let us know if this helps!

Tags: Adobe

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