payment gone, but the apps did isn't in my products menu

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  Any suggestions?

  Hi gkfuller,

  Have you followed the steps that I recommended above? If this isn't the case, please do and check the result.

  Step 1: Remove the game completely:

  If the above steps do not work, uninstall and reinstall the game should solve this problem.

  How to change or remove a program in Windows XP

  After you have uninstalled the game, check that all the game files have been removed from your computer. The remaining game files will be in one of the following locations (depending on the title of the game and your operating system):

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  For XP: Folder 'My Documents' (C:\Documents and Settings\nom_utilisateur\Mes Documents)

  For more details, see: Impossible to uninstall using Add/Remove Programs

  Step 2: Reinstall the game

   

  To install the game manually, see the steps in the article below.

  http://www.herinteractive.com/CMS/FAQ/install-does-not-start-when-i-put-my-disc

  Kind regards

  Shinmila H - Microsoft Support

  Visit our Microsoft answers feedback Forum and let us know what you think.

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  Hi EddySims,

  Thanks for posting your query in Microsoft Community!

  I understand that you are not able to download the app from the store Windows applications as it has the old email address.

  Please answer the question

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• Essbase server does not start: fatal error: security file created in the mode of Fusion, but the current environment isn't in merger mode.

  Hello

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