PC crashes at startup with 0% update message
turned on & automatic windows update has started & says do not turn off - 0% complete for 3 1/2 h can (cont/alt/del) & tried esc stop-off for several minutes in still works the same
* Title *.
turned on & automatic windows update has started & says do not turn off - 0% complete for 3 1/2 h can (cont/alt/del) & tried esc stop-off for several minutes in still works the same
phone1lady,
Please post with the information requested here: what to post in the Windows Update forum
Start with these troubleshooting steps and post returns with the requested info and arises from the troubleshooting.
http://support.Microsoft.com/kb/949358
Mike - Engineer Support Microsoft Answers
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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When I run Lightroom 4 (latest version of the App Store Mac OS 10.8.2), I have a LuaRunException immediately - before the application is loaded and I can communicate with her. I have no clue on how I could resolve this error. Anyone has any ideas how to solve my problem?
Complete problem report:
Process: Adobe Photoshop Lightroom 4 [1412]
Path: / Applications/Adobe Photoshop Lightroom 4.app/Contents/MacOS/Adobe Lightroom Photoshop 4
ID: com.adobe.Lightroom4
Version: 4.3 (4.3)
App item ID: 506734677
The external application ID: 12285085
Code type: X 86-64 (Native)
Parent process: launchd [151]
User ID: 501
Date/time: 2013-02-12 20:30:55.389 + 1100
OS version: Mac OS X 10.8.2 (12 c 60)
Report Version: 10
Interval since last report: 96445 sec
Crashes since last report: 17
Per-App interval since last report: 56123 sec
Per-App crashes since last report: 16
Anonymous UUID: 6CCA7A42-690A-B295-7EA3-FBA442FB18DF
Crashed thread: 0 dispatch queue: com.apple.main - wire
Exception type: EXC_CRASH (SIGABRT)
Exception codes: 0 x 0000000000000000, 0 x 0000000000000000
Request for clarification:
Reason for termination due to an untrapped exception 'LuaRunException' app,: ' pointer is null: sMainLuaUniverse'
terminate called throwing an exception
Abort() called
Specific application Backtrace 1:
0 CoreFoundation 0x00007fff89d0d0a6 __exceptionPreprocess + 198
1 libobjc. A.dylib 0x00007fff889a43f0 objc_exception_throw + 43
2 CoreFoundation 0x00007fff89da1229-[print revival] + 9
3 AgKernel 0x0000000100038dea AgLuaUniverse_createMainUniverse + 121
4 adobe Photoshop Lightroom 4 0x0000000100001ff0 main + 764
5 adobe Photoshop Lightroom 4 0x0000000100001cec start + 52
Thread 0 crashed: Dispatch queue: com.apple.main - wire
0 libsystem_kernel.dylib 0x00007fff8cc79212 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff8b994af4 pthread_kill + 90
2 libsystem_c.dylib 0x00007fff8b9d8dce demolition + 143
3 libc ++ abi.dylib 0x00007fff893dda17 abort_message + 257
4 libc ++ abi.dylib 0x00007fff893db3c6 default_terminate() + 28
libobjc 5. A.dylib 0x00007fff889a4873 + 91 _objc_terminate()
6 libc ++ abi.dylib 0x00007fff893db3f5 safe_handler_caller (void (*) ()) + 8
7 libc ++ abi.dylib 0x00007fff893db450 std::terminate() + 16
8 libc ++ abi.dylib 0x00007fff893dc5b7 __cxa_throw + 111
libobjc 9. A.dylib 0x00007fff889a450c objc_exception_throw + 327
10 com.apple.CoreFoundation 0x00007fff89da1229-[print revival] + 9
11 com.adobe.ag.kernel 0x0000000100038dea AgLuaUniverse_createMainUniverse + 121
12 com.adobe.Lightroom4 0x0000000100001ff0 main + 764
13 com.adobe.Lightroom4 0x0000000100001cec start + 52
Thread 1:
0 libsystem_kernel.dylib 0x00007fff8cc796d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8b995eec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8b995cb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8b980171 start_wqthread + 13
Thread 2: Dispatch queue: com.apple.libdispatch - Manager
0 libsystem_kernel.dylib 0x00007fff8cc79d16 kevent + 10
1 libdispatch.dylib 0x00007fff8d72adea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff8d72a9ee _dispatch_mgr_thread + 54
3 wire:
0 libsystem_kernel.dylib 0x00007fff8cc796d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8b995eec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8b995cb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8b980171 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8cc796d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8b995eec _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8b995cb3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8b980171 start_wqthread + 13
Thread 0 crashed with X 86 State of Thread (64-bit):
Rax: 0 x 0000000000000000 rbx: 0000000000000006 rcx 0 x: 0x00007fff5fbfea18 rdx: 0 x 0000000000000000
RDI: 0x0000000000000c07 rsi: 0 x 0000000000000006 PBR: RER 0x00007fff5fbfea40: 0x00007fff5fbfea18
R8: 0x00007fff77bb4278 r9: 0x000000000000001b r10: 0 x 0000000020000000 r11: 0 x 0000000000000206
R12: 0x00007fff5fbfeba0 r13: 0 x 0000000000000000 r14: 0x00007fff77bb5180 r15: 0x00007fff5fbfea80
RIP: 0x00007fff8cc79212 rfl: 0 x 0000000000000206 cr2: 0x00007fff77badfe8
Logical CPU: 0
Binary images:
0 x 100000000 - 0x10000cfff + com.adobe.Lightroom4 (4.3 - 4.3) < 9412ED13-3077-3311-8779-30A4F6D7308F >/Applications/Adobe Photoshop Lightroom Photoshop Lightroom 4 4.app/Contents/MacOS/Adobe
0 x 100017000 - 0x100054ff7 + com.adobe.ag.kernel (AgKernel Version 1.0 - 1.0) < 3B4454ED-96E2-39D2-BE85-AB9F7CB9DCE0 >/Applications/Adobe Photoshop Lightroom 4.app/Contents/Frameworks/AgKernel.framework/Versions/A/AgKernel
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0x7fff6053a000 - 0x7fff6056e93f dyld (210.2.3) < 36CAA36E-72BC-3E48-96D9-B96A2DF77730 >/usr/lib/dyld
0x7fff87031000 - 0x7fff87052ff7 libCRFSuite.dylib (33) < 736ABE58-8DED-3289-A042-C25AF7AE5B23 > /usr/lib/libCRFSuite.dylib
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0x7fff87f6f000 - 0x7fff87f74fff libcompiler_rt.dylib (30) < 08F8731D-5961-39F1-AD00-4590321D24A9 > /usr/lib/system/libcompiler_rt.dylib
0x7fff8882a000 - 0x7fff8882cff7 com.apple.print.framework.Print (8.0 - 258) < 34666CC2-B86D-3313-B3B6-A9977AD593DA > /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
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0x7fff92a28000 - 0x7fff92d58ff7 com.apple.HIToolbox (2.0 - 625) < 317F75F7-4B0F-35F5-89A7-F20BA60AC944 > /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x7fff92dc2000 - 0x7fff92e19ff7 com.apple.AppleVAFramework (5.0.18 - 5.0.18) /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA < B75949DD-AC27-3848-8221-00D70D14C7E0 >
0x7fff92e1a000 - 0x7fff92e59ff7 com.apple.QD (3.42 - 285) < 8DF36FCA-C06B-30F4-A631-7BE2FF7E56D1 > /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
0x7fff92e5a000 - 0x7fff92e6ffff com.apple.ImageCapture (8.0 - 8, 0) < 17A45CE6-7DA3-36A5-B7EF-72BC136981AE > /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/ Versions/A/ImageCapture
0x7fff92e70000 - 0x7fff92ed9fff libstdc ++.6.dylib (56) < EAA2B53E-EADE-39CF-A0EF-FB9D4940672A > /usr/lib/libstdc++.6.dylib
0x7fff92eda000 - 0x7fff92ee0fff com.apple.DiskArbitration (2.5.1 - 2.5.1) < F7DAF7CC-5893-3F06-9168-3B0192B66D15 > /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff92f51000 - 0x7fff930d7fff libBLAS.dylib (1073.4) < C102C0F6-8CB6-3B49-BA6B-2EB61F0B2784 > /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libBLAS.dylib
0x7fff930d8000 - 0x7fff931f2fff com.apple.coreavchd (5.6.0 - 5600.4.16) /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD < 0CF2ABE5-B088-3B5D-9C04-47AE708ADAE3 >
0x7fff931f3000 - 0x7fff931f5fff libquarantine.dylib (52) < 4BE2E642-A14F-340A-B482-5BD2AEFD9C24 > /usr/lib/system/libquarantine.dylib
0x7fff931f6000 - 0x7fff932f3fff libsqlite3.dylib (138,1) < ADE9CB98-D77D-300C-A32A-556B7440769F > /usr/lib/libsqlite3.dylib
0x7fff932f4000 - 0x7fff9330efff com.apple.CoreMediaAuthoring (2.1 - 914) < 23F2B9D0-7B73-3C42-8EDC-8ADBF9C7B8C2 > /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreMediaAuthor ing
0x7fff93310000 - 0x7fff93314ff7 com.apple.CommonPanels (1.2.5 - 94) < AAC003DE-2D6E-38B7-B66B-1F3DA91E7245 > /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x7fff93315000 - 0x7fff933d2ff7 com.apple.ColorSync (4.8.0 - 4.8.0) < 6CE333AE-EDDB-3768-9598-9DB38041DC55 > System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x7fff933d3000 - 0x7fff933d9ff7 libunwind.dylib (35.1) < 21703D36-2DAB-3D8B-8442-EAAB23C060D3 > /usr/lib/system/libunwind.dylib
0x7fff933e6000 - 0x7fff933e6fff com.apple.ApplicationServices /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices < A3ABF20B-ED3A-32B5-830E-B37831A45A80 > (45-45)
0x7fff93548000 - 0x7fff9354afff libCVMSPluginSupport.dylib (8.6.1) < 7EFDA31E-E463-3897-A8DC-7FD266EB713E > /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dyl ib
0x7fff93dba000 - 0x7fff93e8cff7 com.apple.CoreText /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText < 5BFC1D67-6A6F-38BC-9D90-9C712684EDAC > (260, 0 - 275.16)
0x7fff93e8d000 - 0x7fff93f8bfff com.apple.QuickLookUIFramework (4.0 - 555, 4), /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.framework/V < 58EC2F30-0959-3586-A1DD-BDCAF589D2D3 > ersions/A/QuickLookUI
Summary of the external change:
Calls made by other processes for this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 633
thread_create: 1
thread_set_state: 0
Summary region VM:
ReadOnly part of libraries: Total = 178. 3 m resident=76.1M(43%) swapped_out_or_unallocated=102.2M(57%)
Regions in writing: Total = 52.4 M written = 2724 K (5%) resident = 3860 K (7%) = 0 K (0%) unallocated=48.7M(93% swapped_out)
VIRTUAL FIELD TYPE
=========== =======
MALLOC 41.9 M
Flyleaf MALLOC 48 K
BATTERY GUARD 56.0 M
Battery 10.0 M
VM_ALLOCATE 16K
__DATA 15.4M
__IMAGE 528K
__LINKEDIT 53.5 M
__TEXT 124.8 M
__UNICODE 544K
file mapped 18.6 M
shared memory 308K
=========== =======
TOTAL 321,7 M
Model: iMac11, 3, IM112.0057.B01 of BootROM, 2 processors, Intel Core i3 3.2 GHz, 8 GB, MSC 1.59f2
Graphics card: ATI Radeon HD 5670, ATI Radeon HD 5670, 512 MB PCIe
Memory module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
Memory module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
Memory module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0 x 0198, 0x393930353432382D3032382E4130314C4620
Memory module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0 x 0198, 0x393930353432382D3032382E4130314C4620
Airport: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.70.23 - P2P
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 aircraft, 1 ports series entrants
Service network: Ethernet, Ethernet, en0
Network service: Airport, AirPort, en1
Serial ATA Device: ST3000DM001-1CH166, 3 TB
Serial ATA Device: OPTIARC DVD RW AD - 5680H
USB device: hub_device, 0 x 0424 (SMSC), 0 x 2514, 0xfa100000 / 2
USB device: Desktop, 0x0bc2 (Seagate LLC), 0 x 3300, 0xfa140000 / 5
USB device: Internal card reader memory, apple_vendor_id, 0 x 8403, 0xfa120000 / 4
USB Device: Hub BRCM2046, 0x0a5c (Broadcom Corp.), 0 x 4500, 0xfa110000 / 3
USB device: Bluetooth USB Host Controller, apple_vendor_id, 0 x 8215, 0xfa111000 / 6
USB device: hub_device, 0 x 0424 (SMSC), 0 x 2514, 0xfd100000 / 2
USB device: iPad, apple_vendor_id, 0x12a4, 0xfd140000 / 5
USB device: Built-in ISight, apple_vendor_id, 0 x 8502, 0xfd110000 / 4
USB device: Receiver IR, apple_vendor_id, 0 x 8242, 0xfd120000 / 3
The team has recently studied this crash on launch issue and found that this is a bug in Mac OS x 10.7 and later. The symptom of the problem described in this Apple support forum https://discussions.apple.com/message/19326072#19326072 . Requests for work installed (Lightroom and many others) would have suddenly stopped working. Re-installation of applications provides a temporary cure, to see that they would have stopped working after a while. Some process system corrupted symlinks in the installed application package. In the case of Lightroom (no matter what version), when some critical framework for symbolic links were corrupted, Lightroom could not locate the program files needed, resulting from an accident at launch.
If your computer is running Mac OS x 10.7 or later and has a boot drive partition that is larger than 2 TB in size, it will greatly increase the chance to hit by this type of corruption. This message provides a good summary of the https://discussions.apple.com/message/21841090#21841090 question.
The good news is that Apple has made a fix in the 10.8.5 and 10.9. So please check the fix as soon as updates are available and report back if you can. In the meantime, you can try to reinstall Lightroom to correct the corruption when it arrives or work around this problem, you could make a separate boot partition which is< 2tb="" and="" migrate="" your="" system="" data="" from="" the="" old="">
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10.1.2 iMovie crashes on startup with error log Codec32BitTool
iMovie 10.1.2 on El Capitan crashed shortly after the start - I can get it to display the welcome message - and there are two diagnostic reports of the user in the Console. The corresponding message is displayed as follows:
Codec32BitTool_sb_2016... crash:
Dyld error message:
Library not loaded: @rpath/AECore.framework/Versions/A/AECore
Referenced from: /Applications/iMovie.app/Contents/PlugIns/Compressor/CompressorKit.bundle/Conte nts/Frameworks/AECore.framework/Resources/Codec32BitTool_sb
Reason: no suitable image found. Found:
/Applications/iMovie.app/Contents/plugins/compressor/CompressorKit.bundle/Conte nts/Frameworks/AECore.framework/Versions/A/Resources/... /... /.. /.. AECore.framewor k/Versions/A/AECore: mach-o, but wrong architecture
iMovie, used to work, so I don't really quite understand why it's not doing it now.
Research in the library package to find the file, the entry (aka...) was amended on 8 February 2016. I have no reason to suspect wrongdoing. But I don't know what to do to solve this problem.
In the error message, it seems that you are missing a low level library. Basic framework is part of the operating system. You say 'used to work iMovie', but that was with the version 10.1.2 and El Capitan or is that when you use an earlier version of iMovie or OS?
Geoff.
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Firefox crashes at startup (next software update)
Firefox has been made unusable after installing the latest updated software. It crashes immediately when you load, even in safe mode. (In safe mode, it crashes before I can disable plug-ins, etc.)
https://crash-stats.Mozilla.com/report/index/5ae622de-9f79-47dB-b878-0fdf72111109
Crash mainly near starting in [@ DebugBreak] [@ DbgBreakPoint] with RoboformInstall the last 7.6.2 version of Roboform.
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Adobe CC 2015 - Illustrator and In Design crash at startup (June 2015) - update
So I downloaded the latest update for illustrator, in Design, but all both crash on start up
Here is the error message I receive for Illustrator
I have uni-installed, reinstalled and connect disconnect in Creative cloud, nothing works.
Any help? Please
Signature of the problem:
Problem event name: APPCRASH
Application name: Illustrator.exe
Application version: 19.0.0.44
Application timestamp: 55677212
Fault Module name: MSVCR120.dll
Fault Module Version: 12.0.21005.1
Timestamp of Module error: 524f83ff
Exception code: c000001d
Exception offset: 0000000000099070
The system version: 6.1.7600.2.0.0.256.1
Locale ID: 2057
Additional information 1: 3f66
More information 2: 3f663dc3ef8078cfa9b965065df3fb9d
3 more information: dd41
Additional information 4: dd41df90247f1901dde2b73f627a3632
? or wait for the correction of a bug a
Restore earlier versions of CC so that it works
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Sims 3 crashes on startup with a script error
Im having problems with the sims 3 someone can help?
Hello someone can help me.
I have a computer laptop windows 7 and have tried to install the sims 3, which starts to play then goes down (well goes back to my desktop screen) it then comes up with a script error. any help is greatly received, because it seems that I can not play any sims on this laptop and im so angry.
Kay x
Hello
1 did you change on your computer?
2. What is the exact error message you received?
I suggest you to follow the links and check out them.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Note: After a repair, be sure to set the computer to start as usual as mentioned in step 7 in the above article.
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Captivate 5 crashes on startup with the error do capture
I've been using Captivate 5 months now. After knowledge how to deal with project cache, I have not had any major problems so far.
Whenever I try to start Captivate - it immediately crashes with this error - not Captivate logo - just this mistake instantly:
Clicking OK or cancel does nothing and the process of Captivate disappears immediately.
This has happened after that Captivate locked up during a file save operation and I had to recharge fully - could not not even bring up the Task Manager.
I am slot than Windows XP on a dual core 2.3 Ghz
I tried to re-setup to seduce, but the question still comes up nevertheless. What is capture font and how do I get rid of it or re - install so I can run Captivate get it again?
Welcome to our community
See if the thread below help you to.
See you soon... Rick
Useful and practical links
Captivate wish form/Bug report form
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Firefox crashes on startup with a single user, but not another user on the same computer
Firefox crashes at the start.
UniBlue Registry Booster scan and repair has not corrected the problem.I'm happy to have helped.
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CC Illustrator crashes at startup (windows event viewer message included)
Windows Event Viewer shows like this...
- System - Provider of [ Nom] Application error - Event ID 1000 [ Qualification] 0 Level 2 Task 100 Keywords 0 x 80000000000000 - TimeCreated [ SystemTime] 2013-12 - 09T 06: 35:08.000000000Z EventRecordID 71639 Channel Application Computer HPNB-dhleeNB Security - EventData Illustrator.exe 17.0.0.260 52822426 ntdll.dll 6.1.7601.18247 521ea8e7 C0000374 000ce753 A690 01cef4a8afb2dd09 C:\Program Files (x 86) \Adobe\Adobe Illustrator CC\Support Files\Contents\Windows\Illustrator.exe C:\Windows\SysWOW64\ntdll.dll 0b8a3ab7-609c-11E3-8e0d-005056C00008 Help, please.
Problem solved. See below.
Maybe I was able to solve my problem. I held shift when opening Illustrator and open in a bare bones mode, and then closed and reopened without getting the error message. Good luck to you.
Was it useful? Yes No -
Adobe Muse crashes at startup.
Allways Muse crashes at startup with the following message: Adobe Muse hat ein problem cases und wird finished.
I uninstalled and reinstalled several times, but the problem persists. Muse does not start.
When will this problem be resolved? I paid for it and it doesn't work.
The old version before the last update worked.
I have rum Creative Cloud PSA to Windows - XP Professional with SP3 on an Intel Core2Duo processor and 4 GB of RAM.
Try to post on the forums of Muse
http://forums.Adobe.com/community/Muse/help_with_using_adobe_muse
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4.4 LR crashes on startup after update to 4.3
I upgraded from LR LR 4.4 4.3 and now I can't start lightroom. It crashes on startup with the mosaic of LR information superimposed on the main window. It's on Windows 7 64 bit. Windows also has a hard time killing the app/process. Is it possible to return safely to 4.3? Other suggestions welcome. Thank you!
Try to move your Lightroom preferences file side.
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I am able to use it in Windows safe mode but that is awkward. My computer works fine in normal mode as long as I do not open Thunderbird. Is it possible to go back to the old configuration of Thunderbird. I love the program but it is not very good like that. I tried running Thunderbird in its safe mode by pressing the SHIFT key, when I started to Thunderbird, but it came not in safe mode and the computer froze.
Wayne Mery said
rcharlie said
I had this problem too. He has not happened since I disabled the new message alerts (not only sounds, but the popup and tray icon). It was freezing at startup only when there are new messages so he could get when I started upward. At least one of the freezes have shown the popup in part drawn on the screen, until all of the computer does not meet all, but hold the power button.
rcharlie, I think your problem is different. I helped someone a few hours ago with similar symptoms where helped to disable alerts. And then, we determined that alerts could be activated IF we have disabled hardware acceleration to tools | options | Advanced | in general.
rcharlie, what it do work for you?
Yes. Or rather, the test message, I sent with hardware accel disabled and alert activated has not crashed the computer. Will update if it crashes again.
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Firefox worked on my Windows 7 desktop. One day he gave me a report of crash at startup, I went through the troubleshooting procedures suggested. I tried restarting, upgrade, uninstalled and reinstalled, uninstalled and cleaned the files and the registry and deleted the files module then resettled but nothing works. It keeps giving a crash report on startup. I remember that my Symantec software gave a message that FireFox has been stopped due to an attack on my system. Ever since then, it won't work and I can't seem to cross the screen to crash at startup of FireFox.
Thank you for the report crash IDs. If you open the error reports and click on the 'Modules' tab, you will see that the first on the list in each case is "FLVSrvLib.dll". This module installs with various programs of Applian Technologies including Freecorder and Replay Media Catcher.
This crash is closely related to have BOTH software Applian software of security AND Norton. As no doubt you don't want spend away from Norton, you can remove or disable the Applian software as follows:
(1) uninstall and restart
If you have either of these programs and it is not essential, try to uninstall it then restart Windows to ensure that none of its components are running.
Firefox will start normally after that?
(2) avoid auto-start
If you do not uninstall the program, a few others said using the msconfig program to stop execution at startup FlvSrvc.exe circumvented the problem.
See: http://windows.microsoft.com/en-us/windows/using-system-configuration
You may still need to restart to unload the software of your current Windows session.
Success?
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