OfficeJet 5740: print

Similar Questions

• HP Officejet 5740: The Officejet 5740 printer is sending a document feeder of error message cannot read original documents

  HP Officejet 5740 printer sends an error message indicating that the document feeder could not recover the original document.

  Hi @angelahouser042,.

  Welcome to the Forums of HP Support!

  I see that you have problems in your ADF on your HP Officejet 5740 e-all-in-one printer. I will definitely do my best to help you and don't forget to come back to this thread and mark "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I recommend that you follow the steps in this guide:

  • "HP ENVY 7640, 5740 Officejet and Officejet 8040 e - all-in - One Printer Series - a Message ' Out of paper ' is displayed on the control panel and the printer doesn't pick up paper

  Please follow: step 3: clean the ADF rollers and separator (optional) buffer.

  Hope that answers your question. Please reply to this message with the results. Thank you for posting!

• 5740 HP Officejet printer: HP Officejet 5740 prints all lines of poor quality of black ink, a few lines thru

  New printer, getting the veins through every few lines of print black ink

  Hi @Badgermitt,

  Thanks for joining the Forums of HP Support for a solution to your printing problem.

  I understand that you use a HP Officejet 5740 e-all-in-one printer with a PC of Windows 8 and the printed text has black steaks through every few lines. I would like to help with that.

  Black lines through the text is usually due to present an accumulation of debris around of the cartridge that can usually be solved by cleaning cartridges or ink. This can be done in the control panel of the printer.

  Cleaning of the cartridges is discussed in this support material designed to be used with this problem - solve print quality problems.

  Please let me know if that solves the problem, or if you need assistance.

  In fact, if it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• OfficeJet 5740: Windows 7 Officejet 5740 prints multiple copies of Excel (2000)

  Nine Officejet 5740 e-all-in-one printer connected to the Acer PC under Windows 7 Pro (64 bit) SP1. Printer driver 17.59.00.6180

  Will not print multiple copies of a small document (2000) Excel (128kb)

  Print large files PDF and Word and several copies, but not from Excel (2000)

  It will be wound up to two (maybe three copies) but displays only the first and then fails with the Excel error message "your file could not be printed due to an error on HP Officejet 5740 Series (network) on Ne01...". »

  Followed by the HP error message «Unable to communicate with the printer...» »

  I think it must have something to do with the way Excel print multiple copies queued several unique copies that print spooler one by one. It feels as if the spooler is being overwhelmed by the simple copies repeated being pulled on her by the Excel print routine.

  Any advice appreciated

  Greetings @tessdesigns,

  Thank you access the Forums from HP Support for extra support! I see that you have problems printing multiple copies of Excel. I will do my best to help you with this problem.

  The application you are printing from, go to file, print, number of copies, select 2. Uncheck the Collate box. You can now change the number of copies. Collate should now stay disabled.  Try to reprint the document of several pages.

  If the problem persists, perform a clean boot on the computer and disable the Antivirus software. How to perform a clean boot in Windows. Then try to reprint the multiple documents.

  If this helps you to find a solution, please click on the button "accept as a Solution. If you wish, to say thank you for my effort to help, click on the 'Thumbs Up' to give me a Kudos. Please let me know the results. Good day!

• HP officejet 5740: HP officejet 5740 printer problem

  HP officejet 5740 - having problems printing.  Output is white pages with light smear.  However, when I run the diagnostic tests (step 3/level), information will print correctly.  Now, just keep using more and more ink on the different levels of test diagnoses but still cannot print or copy simple documents.  Suggestions?

  Hi Photoray002,

  Thanks for your reply.

  In fact, I found a video online that solved the problem for me.  Faulty ink!  Cartridges showed they were half full, but once I replaced the ink, the problem has been resolved.

  Never had this before so was quite a revelation.  Keep your answer on the record in case something pops up!

• HP Officejet 5740: HP Officejet 5740 printer for laptop connection problem: "cannot find a printer".

  I'm trying to set up my new printer Officejet 5740 and I got to the stage where I need to connect the printer to a laptop computer or mobile device. I went to 123.hp.com and follow-up stages. My printer is correctly connected to the internet, but when I tried to connect it with my laptop via wifi, I got a screen that says "cannot find a printer". Before that, he asked me to put the IP address that appears in the settings of the printer wireless.

  I have a dual band wireless router, and it seems that my printer can connect only to the 2.4 GHz frequency range. My laptop can connect to the scales of 2.4 GHz or 5 GHz. I made sure that the laptop was connected to 2.4 GHz when I did this step. I even Redid the same process on my sister's laptop (she has 10 Windows), but I came across the same problem. In addition, the screen with the error message says what must I make sure that the firewall has not been in the way of the connection. I tried to disable the Windows Firewall, but I still have the same result.

  I am at a loss for what to do here. Any help would be greatly appreciated. I'm positive, I put the correct IP address, and I even tried to use the host name. Also, I know that my laptop and the printer are connected to the same wireless network. Everything I did for this step in the installation process has been with wifi (not ethernet, USB, etc.).

  Good news! I thought about it. I have all my wireless settings to reset to the default factory settings and that fixed the problem. Something about the State of the router must have been extinguished when I put in place the first time. Thank you for helping me!

• HP officejet 5740: printer will not accept to and numbers and say it often a paper tray is open when it is not

  My 5740 will not accept and to the numbers in the boxes provided, as I tried to print a PDF allaient17 to 27 pages and he kept going back and print pages from 16 down. Allso sometimes it stops printing a paper tray is open when it isn't.

  Any help will be most appreciated.

  mny TKS.

  Mant tks Dragon fur, I'll give that a try serious and get back to you with answers solved.

• HP OfficeJet 5740: printer connected to the internet

  Hello!

  So I recently got the Officejet printer and I was not able to connect it to my computer.

  I live in the dorms of my college and internet needs to go to a website and log as long as student.

  I don't know not to connect to the internet.

  Help?

  Hello

  Please contact your network administrator. In many dorm environments, administrators will not allow students install printers wireless on the uni/College networks. I myself would not install printers on this environment because people can use easy my printer to print their documents. Again, you have need to talk with your network admin how to connect (if you were smoking to) your printer safely.

  Good luck.

• E-all-in-one printer, HP Officejet 5740: duplexing for Officejet 5740

  I recently bought an all-in-one Officejet 5740 printer. I knew that duplex automatic was a defect and not an option. I can't find a way to change to 1-sided (there no selection in the properties). Is there an allowance for 1-sided printing to this printer model?

  Hello

  The application used to print, open the print dialog box, and then click Properties / Settings / preferences to access the Printing Preferences dialog box.

  In the Layout tab set duplex printing as Off, confirm the changes and try to print again.

  In addition, in Control Panel open components and Printersm click the right button the printer icon and select Printing Preferences.

  Make sure that the same thing as two-sided printing is disabled to ensure that it is disabled by default.

  Kind regards

  Shlomi

• Install HP Officejet 5740 & USB connection problems

  I recently bought a HP all-in-one OfficeJet 5740 printer for my desktop Dell XPS 8700-(Windows 8.1) and attempted to install, using the USB connection option. I was informed by the instructions of configuration to go online to a Dell website for the latest version of the installation software to download if I had access to the internet. I have DL'ed software and it apparently installed OK-(aucune erreur ou quoi que ce soit pour indiquer qu'il n'a pas abouti). Once finished with the installation of the software, I got to the window option connection-(wireless, usb cable ethernet cable). I chose the option of usb cable, however after having to then connect the USB cable to the printer and the computer via the usb cable, it tries to connect, but alerted me, stating; "Failed connection to printer, printer was not able to connect successfully via the usb cable. I tried this several times-(par moi-même et remote assist avec Support ordinateur Dell). I had the same problem last week when he tried with my old HP Officejet 6100, which I wanted to replace. I ran the program of doctor printing/scanning HP on the 5740 and it lists the printer and the software installed, however the HP printer install lists assistant the complete software package for the printer is not installed and some basic features drivers may be missing or damaged. Also when I go into Control Panel, then devices/printers, it displays the icon of 5740, however after rt - by clicking on the printer icon, instead of the regular menu that comes up to the top-(showing the complete properties, select this printer as the default printer, etc.), it displays a menu of smaller selections very-little (who don't understand not the "select as default printer"). I tried downloading the printer software two ways-(via the HP website on line 1, and then click the installation CD supplied with the printer, the same results. The printer was purchased 11/15/2014 and seems works very well-(tirages test-page, page d'alignement, etc.), but I can't print anything, and apparently it can not connect via the USB-(* j'ai acheté un nouveau câble usb 2.0 hier et, utilisé pour écarter la possibilité d'avoir un mauvais câble). My Dell computer is only 10 months old, and I upgraded to 8.1 Windows back on 25 October.  The USB ports on the computer all seem to work properly when connected to another USB device other than the 5740 printer.  What is the software apparently is not fully installed, with some missing drivers or, possibly, USB drivers should be updated? Any help would be appreciated. Thank you!!!

  Thanks for responding, but I was able to get the printer installed with the help of diagnostic, remotely in line with my computer manufacturer support staff. He was determined to be a software problem because of a recent update of Windows 8.1. Thanks for the effort!

• OfficeJet 5740 e not install correctly

  I try to install via USB. The Fax installed but the printer and scanner will not. Have uninstalled and downloaded the drivers a few times. I tried 2 new and 2 old usb cables. 3 different tech support people couldn't understand it either. Last solution was to do a full restore, which would be impossible because I would lose a lot non-recoverable software. The drivers cannot recognize the part priner/scanner unit. I've tried 8 different usb ports (1.1, 2.0 4ea 2ea. 3.0 2ea.) does not. Today I borrowed a friends fully operational xp pc and get the same exact error message "the specified module is not found. I wonder if the drivers have never been tested with an xp system. My xp system runs on other all-in-one usb without problem.

  Has anyone reading this successfully installed one of them on a xp operating system? Any advice would be welcome.

  Hey @bob733!

  Thanks for getting back to me!

  Sorry to hear that you still have the problem!  I have another suggestion that might contribute to the addition of the printer!

  You should be able to add the printer using a different printer driver.  The best driver to use is the HP Deskjet 990c driver.

  To add the printer using the HP Deskjet 990c driver:

  1. Open fax machines and printers
  2. Click on add a printer
  3. Select "local printer attached to this computer" and click Next
  4. Select LPT:1 for the print port, and then click Next
  5. Choose HP on the left side
  6. Choose HP Deskjet 990c on the right side, and then click Next
  7. Name the Officejet 5740 printer, and then click Next
  8. You don't need to share the printer
  9. Click next and print a test page!

  Here is a link to a video to manually add the printer HP for Windows XP.  In the video, they do not choose the HP Deskjet 990c driver, but I recommend you do! Just follow the first part of the video at 01:40.

  If this does not remove the printer in printers and faxes.  Follow the steps above to add a printer again.  When you get to step 4, instead of using LPT:1 see if you can select USB because the printer is connected to USB.

  Let me know how it goes!

• OfficeJet 5740: OfficeJet connected Via USB and wireless?

  I just bought a HP OfficeJet 5740 printer.

  Currently, my printer is connected via USB to my PC. Could I also set up to be connected wireless at the same time so that I can print from a Tablet?

  Yes.

• OfficeJet 5740: impression e6 envlopes on a new 5740 OfficeJet using Windows 10 64 bit version

  I use Microsoft Office 365 under the Windows 10 64-bit operating system. Just bought a HP OfficeJet 5740 printer and the need to address an envlope size e6. I put the right settings, but the machine tells me that the format is incorrect and cancels the print job. For the years oder office aeroplane model having used, I know how to handle this and know that I'm doing things correctly. Any suggestions?

  @Gervas

  Inches millimeters

  E6 5.51 140 X 200 X 7.87

  Assuming you are using the full feature software (printing software):

  If the envelope size does not appear in your print as a standard size preferences, you can create a custom template for your envelope E6.

  In the How-to Section > Print > Instructions and settings >

  Creating custom paper sizes

  Reference:

  Printing options

  See the Section titled: custom paper sizes

  Once you create the custom model (custom form), it should appear in your preferences, and you can select it from inside your print settings in Word.

  When you see a post that will help you,

  Who inspires you, gives a cool idea,

  Or you learn something new.

  Click the 'Thumbs Up' on this post.

  My answer-click accept as Solution to help others find answers.

• HP Officejet 5740: I can not connect my printer firmware update site

  Like one time, I put a password on my site Admin for my printer. I tried a network definition reset to remove the password, but it's still there.

  What should I do to remove the password from the server web embeded?

  Welcome to the HP Forums @ConTho!

  I'd be happy to help you to get an update of the firmware and reset the password admin for Officejet 5740.

  We will need restore your default network settings to reset the admin password. You can access the Menu on the front panel of the printer wirelessly and locate the default network option here.

  Also, here is a link that you can use to download and install the latest firmware update if your printer is not already aware: series printer e-all-in-one HP Officejet 5740 Firmware.

  If this resolve your request, please click Accept as Solution button below. If you need help, let me know and I will do everything I can to help.

• where can I find my for Hp officejet 5740 WPS pin with printer setup problems.

  Where can I find the WPS Pin code on my printer? HP officejet 5740? Having problems connecting to printer.

  Here is your answer. The WPS pin code is located on a label on your router. Otherwise, you will need to access your routers administration pages and search to find the WPS PIN here.