PC does not restart after the restart for the recent updates of windows

The other day after a windows update and restart my laptop is no longer starts.  It's a HP Pavillion Entertainment moidel with an I7 processor with windows 7 Home premium.  Initiually I see the HP logo, and then the welcome 'Please wait' screen - just like a normal restart onb - words but and the screen remains completely black and a rectangle appears which says "establishment of the custom settings for windows desktop update"-, then nothing happens for hours - nothing.

no icons-no possibility to any what - all was going well until the reboot for updates of windows.

Hello

Thanks for posting your query on the Microsoft Community.

According to the description, I understand that you are facing some problems using Windows.

Try the methods.

Method 1:

I suggest to disconnect all external devices except the keyboard, mouse and screen and check if the problem persists.

Method 2:

I suggest you do the startup repair using Windows 7 boot DVD/USB (Universal Serial Bus):

What are the system recovery options in Windows 7?

http://Windows.Microsoft.com/en-us/Windows7/what-are-the-system-recovery-options-in-Windows-7

Note: You can also create a system repair disc that contains the System Recovery Options menu. For more information, see create a system repair disc.

Method 3:

See the article and follow the steps if you are unable to perform a Startup Repair:

Windows 7 no longer starts, and the Startup Repair tool does not resolve the problem

http://support.Microsoft.com/kb/934540

Hope this information helps. Please let us know if you need any other help with Windows in the future. We will be happy to help you.

Tags: Windows

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