PC has finished start

Hello

My name is Scott and I'm having a problem with my desktop computer. The PC is a bit old yours, he sas is the mfg.date 22/12/2010. I bought it as soon as the Core I7 is out.

He says it's a Dell XPS CORE i7

My question is, the PC came with the Windows 7 operating system.

I was offered a full free upgrade for Windows 10 and I finished. The PC ran end after upgrade but I wanted to make a clean slate so I did a restore via the windows 10 options and I chose to delete all files and start again.

Everything seemed fine, but now the PC starts at just a blank black screen but I smiled but that's all.

Almost like it does not start in windows 10.

Any help if you please that it's a pain to type all this on my phone... lol

I'm not sure what other information I can give you because the PC will not boot so I can get it.

I did not update external, so everything is material from the factory.

A clean install is not a recovery to win 10. Should have downloaded the utility create a media and make a boot disk for windows 10 and made a new installation by starting the DVD after checking that windows 10 has been activated. You will most likely have to reinstall windows 7 and redo the upgrade - unless you have your activation key for windows 7 that you can enter when asked when you perform a clean installation with the dvd you made. This research on the MS Windows 10 site. Also look for the steps to a clean install.

Your model computer is important. This is very probably a XPS 8300 or 8500. Look for the serial number at the back of the tower. Do not post in the forum because it is not allowed, but go to the Dell Support and enter to find the name of model.

Create media site- www.microsoft.com/.../windows10

Tags: Dell Desktop

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