Performance monitor reports OS check failure

A few days ago Norton IS (to date) has reported that it had prevented a Trojan attack. I ran Norton Power Eraser and removed the Trojan horse. Also ran Malware Bytes it didn't report any problems.

However, since then, I noticed some strange things.

1. the performance reports monitor produces virus - anti but Norton is short. Have seen other posts of this topic and that it does not cause a problem, I'm happy wait for the fix fully tested in next SP.

2. performance monitor reports also under alltests OS checks failed, version OS check Failed.

3. I tried to run Fix IT for a similar sounding problem and get the message in case of problem cannot continue because an error has occurred. Download the utility for troubleshooting and enforcement it detects no problem.

4. Furthermore, in performance under traceptHeader monitor, I get this message "the WMI class data service is not available.

5. I tried to run restore but that crashes after it restarts.

6 folder Admin Tools proved to be empty, but which were fixed by downloading a new set of tools.

I presume that the Trojan horse did some damage before he was eliminated.

It is better to repair Windows running or is there something else I need to do?

Win 7 64 bit SP1 entirely up-to-date, Norton IS perfectly up-to-date.

Thank you

Derek

Hello DerekNB,

I thank you very much for the update on the question and sorry for delay acknowledgment.

I really appreciate your efforts to solve the problem. It is worth noting that you have been able to determine the root cause and solved the problem. The steps that you updated will help other members of the community to solve similar problems.

In addition to this, feel free to answer in the case where you are facing in the future other problems with Windows. We will be happy to help you again.

Kind regards.

Tags: Windows

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