persistent fault message on the printer to HP photosmart 7200

I get the message "0x6100004c general Printer Error, refer to the printer Documentation."

When I go into settings it is said, "there is a problem with the printer or the ink system.  "Turn the printer off, then on.  I did it several times without success.

The ink levels are fine.

I am able to fax.

Help.

Hi MillVally,

I am pleased that you have found a video to help you through the steps.

I recommend you to call HP.  If you are in the Canada, U.S. dial 800-474-6836 or you can Contact HP worldwide.

As mentioned, the HP printers usually have a warranty of 1 year from the date of purchase, you can check the warranty using the following if you wish; guarantee cheque.

Even if it is out of warranty, give them a call, it is always interesting to see if there is anything they can offer.

Tags: HP Printers

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