Person called claiming to be taken in charge and took control of my computer

Original title: security

I was contacted by "windows supports" regarding the many error messages received by them from my computer. The representative went through several stages with me enter my management files and show me these errors. Then asked me to type in the Web site ww.ammyy.com on exploring where then it was possible for him to take control of my pc. is this legitimate or my pc was hacked. He ended by said me my safety to Mcaafee. I'm afraid that my details are now dangerous. All advice welcome please

Friday, November 26, 2010, 11:54:25 + 0000, derynmitchell wrote:
 
> I was contacted by "windows supports" regarding the many error messages received by them from my computer. The representative went through several stages with me enter my management files and show me these errors. Then asked me to type in the Web site ww.ammyy.com on exploring where then it was possible for him to take control of my pc. is this legitimate or my pc was hacked. He ended by said me my safety to Mcaafee. I'm afraid that my details are now dangerous. All advice welcome please
 
 
 
It was not legitimate and contact * are * now dangerous. You have
been scammed. My recommendation to the two, the following immediately:
 
1 reinstall Windows properly.
 
2. change your password of e-mail and other user IDs and passwords
(banking services, credit cards, Amazon.com, etc..) you are using on the
computer.
 

Ken Blake (MS-MVP)

Tags: Windows

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