HP Envy 311na 700: HP Envy 700-311na - no monitor output work

Similar Questions

• HP ENVY laptop - 15-ae178ca: Second monitor stopped working after the automatic update of HP

  I use my laptop with a second monitor (HP Pavillion 22xw) connected by HDMI. It was working fine until yesterday (including yesterday it worked), when a message from automatic upgrade HP was shown to informing him that the system needs to be restarted. After that, my second monitor stopped working. The system will not identify it more. I tried another cable, I rebooted several times, I tried to update the specific Intel graphics driver, I tried to uninstall and install manually another (I can't get this one done, because when I run manually downloaded driver there is a message saying that I need to contact the manufacturer). Please notify that I need my second monitor is fully functional!

  Hello @MAlex_B,

  Thank you for visiting the Forums from the HP Support! The forums are a great place where you can find solutions for your problems, with the help of the community!

  I understand that you have a problem with the display and wanted to help you!  I see only after an update, the external monitor no longer works.

  Given that this problem happened recently, have you tried to perform a System Restore, to define the notebook to its previous working state?  If this does not work, have you tried to update the drivers of graphics Chipset and BIOS on the HP website directly?  You can find the drivers for you product here: drivers - HP's ENVY for laptop - 15-ae178ca

  Please post back with the results.  Let me know if this information helps you solve the problem by marking this message as 'accept as Solution', this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Have a great day!

• Window 8 HP Envy 700 error on monitor

  Hello

  I am a newbie to forums so hope I'm doing this correctly.  I received a HP Envy 700-074 office with Windows 8 for a Christmas gift.  I took my old computer xp shop pc to transfer data and everything was fine until this morning.  I received the following message appears on the display: scanning and no VGA or DVI signal found then goes to "sleep".

  Help, please.  I'm so frustrated right now.   Husband and I are retired now.  He tried to reset factory settings monitor has pulled the plug of monitor power and held the power button

  for 60 seconds and back plugged in to the bottom.

  Yesterday, I remember turning off... .unchecking "Restart automatically" because of the guarded pc restart all since I got this new pc.

  Thanking you in advance for your help.

  Kathy

  Hi Kathy,

  Can you please check the following;

  (1) make sure that the computer is connected to the display with a VGA, DVI or HDMI cable...

  (2) make sure that the monitor and computer are powered...

  (3) make sure that the monitor and the computer has been turned on... you should have a light on both.

  Any number of things may happen and I want to be sure the computer is not stop or go to sleep. If please report back with your findings and let us know if the problem is solved or not.

  If you have any other questions, feel free to ask.

  Please click the White Star of KUDOS to show your appreciation

• Product name: 700-010xt: HDMI does not work after upgrade to Windows 10 - product name: 700-010xt

  I upgraded my desktop HP ENVY 700 to Windows 10 computer and HDMI I used for the second monitor no longer works.

  It worked when I had windows 8.1.

  It has the graphic card NVIDIA Geforce GT 640 (as displayed in the list of devices)

  I tried HP Recovery Tool to restore the original driver, but it didn't work. Second monitor is not detected.

  Any HELP is greatly appreciated.

  Thanks in advance

  Product name: 700-010xt

  Hello

  Try this driver and see if that helps

  http://www.GeForce.com/drivers/results/96883

• HP Envy 17 j015eo: fingerprint reader not working after update

  So after I updateded Windows 10 in the last update, my fingerprint no longer works. I tried to download the original driver, it won't work. When I slide my finger over it just keep blinking but if I hold a finger on the flashing stops. But when I try to save a finger in Windows Hello or HP Simplepass, it does not recognize slide me my finger over it.

  @Nicolaj123dk

  System:

  HP ENVY 17-j015eo notebook PC

  Eagle Driver validity sensor:

  File name: sp63418.exe

  (26.2 MB)

  Program HP SimplePass current (up-to-date):

  sp76923 HP SimplePass V8.01.62has 32/64 bit W7 - W10

  Nicolaj123dk wrote:
  

  So after I updateded Windows 10 in the last update, my fingerprint no longer works. I tried to download the original driver, it won't work. When I slide my finger over it just keep blinking but if I hold a finger on the flashing stops. But when I try to save a finger in Windows Hello or HP Simplepass, it does not recognize slide me my finger over it.

  Comment

  • The Eagle sensor recommended is actually suitable for Windows 8.1 (and 8); the driver works in Windows 10.
  • The program supported the series 8 HP SimplePass is evaluated from Windows 7 to Windows 10.

  

  IF you were using previously series 6 HP SimplePass (any version of HP SimplePass 6.x):

  • It is time to move as a result of program series 8 HP SimplePass supported.
  • Even if you have an export of your webcards (Web sites / passwords) of this older version of SimplePass, you can use file .tsd (import) series 6 in series 8 HP SimplePass.  The two sets of program are NOT compatible.  There is no program of conversion of encryption between the two programs.
  • When you switch to the supported HP SimplePass version, you must create a new database of your Web sites / passwords.   This means you must create all new connections to fingerprints.
  • The new export file "webcard" is called the vault to series 8 HP SimplePass program.  The suffix of the file is ".opi".  The export process is similar to the old SimplePass program; you export your vault entries from within the SimplePass program to the file .opi.  The file is encrypted - keep - the in a safe place.

  

  Help, suggestions and examples:

  HP SimplePass upgrade instructions

  Read the first page: Dragon Document guidelines

  Before performing any advice given here (or unfortunately), verify that you can connect to your computer using your password.

  

  Optional:

  Create a style admin with a password for the local account that you can use to connect to your computer if the need arise (everything happens on the side).

  See the Section:

  • Shelter account -Solutions for access, account administrative secondary

  

  In the document...

  Procedure - updated / (install HP SimplePass Re)

  Start by creating a Restore Point

  See Section

  1. Create Restore Point

  

  If you have installed any version 6 HP SimplePass

  • Uninstall the program from HP SimplePass version 6.x of programs and features >
  • Restart the computer and log in

  

  If the installed validity sensor driver is courses (as recommended):

  1. Uninstall your driver Validity Sensor in the Device Manager (do not remove) >
  2. Restart the computer to enable the driver to reinstall

  See Section

  1. Reinstall the existing fingerprint driver
     • Option 3 is to install the driver in Device Manager
       • Method 1: Reinstall the existing driver

  --------------   OR ----------------

  If the installed validity sensor driver is exceeded (old):

  1. Download driver validity Eagle
  2. Uninstall the existing driver from the Device Manager AND check the box to delete the driver >
  3. Close all programs >
  4. Shut down the computer > seconds >
  5. Start the computer and log on >
  6. Install the downloaded driver

  See Section

  1. Reinstall the fingerprint driver
     • Option 3D remove the driver from the Device Manager and install

  

  Then, check / adjust the settings to logon Windows 10 (fingerprints).

  See Section

  • Order of events is important
    • Logon Windows 10- Connection options

  

  If you have not already done after the Windows logon is (still) works, it's time to install HP SimplePass.

  See Section

  1. (Re) Install HP SimplePass software
     • Install the software Series 8 HP SimplePass

  When you see a post that helps, inspires, gives a cool idea.

  or you learn something new, click on the Thumbs Up on this Post.

  Fixed / responded? Click on the accept as Solution to help others find answers.

• Want to Phoenix h9: HP Envy H9 Phoenix - multiple monitors

  No Windows 10 option above, but it's a question that began with Windows 8 and continues with Windows 10.

  I have a h9 Phoenix envy that I am very satisfied, but have had trouble with multiple monitors.  I can't find any documentation on the adding more than two monitors.  I have one running on the HDMI connector and another through the DVI.  But the addition of a third monitor became a mystery.  There are two additional DVI connections, but both were covered and when the updated seem to be connected to anything internal.  They are somewhat obscured by the food, and I'd rather not shoot to see the back side, I don't have to.

  Then, there are two additional Minies connections on the same card that DVI and HDMI connectors that I use on the first two monitors.  However, I can't find any documentation on the mini type connectors (like maybe mini DVI) I can find no cable to adapt.

  Is there something in the BIOS that must be returned to activate more ports?  Three monitors is not an option in the configuration current/components?  Can I add another video card supporting three monitors?  I have the AMD Radeon HD series 7900 graphics card.

  It seems a waste to throw away when it works so well otherwise!  He performmed flawlesly with the migration of Windows 10 and could last a little longer.

  @HawkeEye

  I suggest that you try an what AMD approved DP to HDMI adapter activewhich also works with AMD EyeFinity.

  There may be a ' I gottcha "If the AMD 7900 is an OEM HP card. HP in the past has used decorum for AMD graphics cards drivers so using a retail AMD driver could be a problem, or it might work.

• HP Envy 13 laptop: Bluetooth doesn't work is not on the HP Envy 13 laptop

  Good afternoon

  I recently bought a laptop from HP Envy 13-d004a and could not get working Bluetooth.

  Without wireless/bluetooth adapter is an Intel Dual Band Wireless-AC 7265.

  Bluetooth is not listed in the page menu settings/Windows device.

  There is no Bluetooth device listed in Device Manager.

  There is an unknown USB device (device descriptor request failed) listed under Bus USB controllers I think it is perhaps related to the problem. The State of this poster features 43 code.

  So far, I tried to uninstall and reinstall the USB devices and update drivers for USB devices. However, the USB device is unknown, with a warning on the icon symbol.

  I also downloaded the latest Intel Bluetooth driver update utility. When I run the installer, or the repair, I get the message

  "Intel Bluetooth Service (ibtsiva.exe) could not be installed. Make sure you have sufficient privileges. ». I am connected with administrator privileges when I run the installation program.

  So far all my attempts to solve the problem of Bluetooth failed, would be more appreciated all the help I get.

  Thank you

  John

  Bluetooth problem has now been resolved on my HP Envy 13-d004na notebook.

  Tonight a Synaptics SMBus driver has been downloaded and installed via Windows Update.

  After the installation of this driver, I restarted the computer.

  After restarting Bluetooth appeared in Device Manager and peripheral USB unknown displayed previously had disappeared from the Device Manager. I tested Bluetooth connectivity and am now able to pair with my Bluetooth mouse.

  Surprised, but very happy that the problem has been resolved and that the laptop now seems to be fully functional.

  Thanks again for your help.

  John

• envy laptop: function keys do not work

  I use macros / building blocks in Word, but can't use F3 to insert text on my new cell phone Envy.  All the function keys just turn the screen more or less clear.  Google and google and I just confused.  Any help would be appreciated, thanks.  (Windows 10)

  Hello

  You can override the default behavior of these keys as follows.

  Shut down the laptop.  Tap away at the esc you key start Notepad to open the Start Menu.  Select the Bios ( f10 ) option, and then change the figure in the document at the following link.

  http://support.HP.com/us-en/document/c02035108

  Kind regards

  DP - K

• Want to x 360 laptop: HP Envy x 360 dual monitor Setup

  I just bought a HP Envy x 360, specs are 6th generation Intel i5, 1 to 8 of ram. My goal is to use for businesses in several different places. At each location, I would use the laptop monitor and hook up to two additional monitors, keyboard, mouse, a printer, a scanner and network cable or wireless Internet network. I am using HP Pavilion monitors. My early research indicates that I may need a universal docking station like the Targus 3.0. Someone at - it does something similar, or can point me in the right direction? Thank you very much for your suggestions!

  Mdlgator wrote:
  Thanks for the info! The Port Replicator Usb 3.0 3005pr is the same unit

  Hello

  I don't know what you mean "the same unit". It is the following:

  http://WWW8.HP.com/us/en/products/OAS/product-detail.html?OID=5278439

  Kind regards.

• HP envy 4500 problems scanning - used to work, now, not so much

  I tried to solve this problem for over 3 hours now so apologies if shows my frustration.

  Equipment:

  MacBook pro under OS X 10.9.2

  Apple airport express router

  HP Envy 4500 all in one printer/scanner

  I can print without problem.

  Using the HP Scan application, I get this message:

  

  My camera looked good in regards to connectivity on my computer in system preferences, then I went to the screen of printer control in the menu 'Wireless' and I tried to redo the wireless configuration. I typed in my network name and the printer can't find my network. I have continued in any case, left the network name in and typed the wi - fi password, still no luck.

  So I tried the WPS in place. The screen just kept looking, and nothing connected.

  So, I tried to download the drivers from the HP site and guess what? The driver is installed on my hard drive, but then set it up the window of the HP utility can't find my device is:

  

  I tried to connect the printer directly to the computer with the USB cable, just so he could download the driver, he got as far as the next step, "Configuring device" and who doesn't work anymore:

  

  I tried to restore the default settings on the printer.

  I tried uninstall & reinstall - oh, but then we encounter the same problem.

  And during all this, the printer has frozen several times, so I had to unplug the power to restart.

  I restarted my computer and my router. I did everything listed to. The printer does not have the router in Setup Wizard, and in the HP utility, it does not find my printer, BUT I CAN PRINT.  Just doesn't scan.

  For some reason, I can PRINT wireless with no problems. But the scanner do not think that my router or my computer is. I can not open even the utilities EVEN when it is connected DIRECTLY with USB, I get this message:

  

  I am beyond frustrated, I'm about to throw it at the wall. Please if anyone has a solution, I'd like to hear it. This printer is not even 5 months old. I HATE when things are not working. I can understand if I did something to it, but I did nothing else until it turned off for a few days.

  Note: I WAS able to scan before without a problem. The only thing I can think is that I put my printer off for a few days because I was not using it.

  Ugh. OK, it's been 4 hours.

  Hi, if anyone else has this problem, read this post, it has solved the problem for me:

  http://h30434.www3.HP.com/T5/Mac-printing-and-scanning/HP-2610-scanner-does-not-work-with-Apple-Maverick-10-9/m-p/3867896/highlight/false#M50069

• PC laptop Envy 17: Envy 17 laptop PC fingerprint reader works only after the start

  The fingerprint on my Envy 17 reader reads only a fingerprint the first time that I connect once the system is booted (after shutdown or restart). From time to time, it will read once the system is locked, but that is extremely rare. I put the system in place using my MSN account and also configured SimplePass with default settings. SimplePass version is 8.00.57.

  I looked on several other issues in the forum and did not find something like this. Other issues reported when related to player doesn't work do not, for example. I found a few link in some messages describing such tasks that go back to a previous version of SimplePass.

  I don't know if it is related to my problem or not, but I noticed that the drive light sometimes flashes a sequence once the system is running. It seems that when the light flashes, it will not be read. It stops flashing when I placed my finger on the reader. (I think that the typical sequence is 3 flashes, pause, 1 flash. This cycle repeats.) This isn't always for that well, and I have found no correlation between the flashes and the measures taken after the initial logon.

  I made the fingerprint reader driver, rather than later.

  I uninstalled SimplePass (after update to the last with no luck) and the drive works fine now. I use RoboForm for my password management and it supports using the fingerprint so I'm covered there. I guess it should be renamed "SimplyNoPass."

• Envy 15 j139tx: fingerprint does not work after the upgrade to windows 10

  I have improved my ENVY 15 NoteBook Windows 8.1 for windows 10 j138tx. But after the upgrade of my fingerprint also does not work. I have updated software driver and it shows as follows.

  

  And the unit is also working (it is said ;-))

  

  But I can't add my fingerprint in sign in option. It does'nt allow me to set up.

  

  And when I open simple passage, it shows me after the error message.

  

  can someone please help me to reactivate it?

  Hello

  Open windows control panel, open programs and features, make entry for HP SimplePass right click and select uninstall.

  When this has completed, restart the laptop.

  When windows has reloaded, download the version of HP SimplePass on the following link and save it in your downloads folder.

  http://ftp.HP.com/pub/SoftPaq/sp71501-72000/sp71729.exe

  Once the download is complete, open your downloads folder, right click on the installer SimplePass and select "Run as Administrator" to launch the installation.

  Once again, when this has completed, restart the laptop.

  When windows has reloaded, open windows control panel and on the top right, next to the display by: select "large icons".  The new layout, select the HP SimplePass entry and see if you can set your footprint digital log - on.

  Kind regards

  DP - K

• HP envy 13: hp envy 13 QHD compatible monitor

  Hello

  I have a HP Envy 13 with Quad HD display + (3200 x 1800). I would like to be able from time to time to connect my laptop to a monitor. The laptop has the following ports:

  1 HDMI
  1 headset/microphone combo
  3 USB 3.0 (1 HP USB Boost)

  Is there a compatible monitor that I can connect my laptop that would display properly in the high resolution it supports?

  Thank you

  Emma

  Hi @emzyme20,

  Thank you for your clarification.

  If your laptop is running at a higher resolution, then it would support resolution up to and including your current bet.

  Here is a link to a superuser forum post that should help you in your decision.  with resolution of monitor and external display?.  Please note the number 4.  All the ads on the page are not endorsed by HP.

  To get higher on the external monitor resolution, it must also support this resolution.

  I hope this helps.

  Good luck!

• HP Envy 15 t-j100: keyboard NOT working on HP Envy 15 t-j100 computer laptop

  Hi all!

  I have a HP ENVY 15 t-j100 Quad Edition CTO Notebook PC (ENERGY STAR), and most recently updated Windows 10 Saturday (a set of recommended updates), and after parts of the update on my keyboard no longer works. The bottom three rows of keys work fine, but the top row is 1) keys do not work, or 2) keys randomly type other keys (ex. The 'P' key types';  5, 6, t and touch still works well, the rest do nothing). I have Windows 10 build 1511 and connecting an external keyboard (wired and wireless) and keyboards work fine. I ran a system restore to remove all applications, while preserving my files yesterday with success, no improvement. I also cleaned the keyboard with air compressed and removed the oil on the surface with alcohol isopropyl (to friction) (of use). In addition, my updates are currently blocked at 39%. I have uninstalled/reinstalled the drivers for the keyboard through the devices, and update manager different drivers through the HP Web site. I also have many resets have little hard done to solve this problem.

  Any help to fix this would be appreciated! I don't know what to do!

  15 t - j100 REPAIR:

  Manual

  See p. 92. Keyboard replacement is only a little trickier on this model, I'm sorry to say. If you need assistance.

  If it's 'the Answer' please click on 'Accept as Solution' to help others find it.

• HP Envy 15t: fingerprint login no longer works

  I upgraded my laptop HP Envy-15 t to 10 Windows recently and the functionality of fingerprint login worked fine for more than 3 months.

  Today, I tried to add an another fingerprint for my spouse, using the login under account settings options. The fingerprint option did not work for her. Then I tried to remove all traces of fingers and set up my fingerprint again.

  Now, the imprint does not at all. It comes up with the message "failure of authentication - please try again." I really liked the option of fingerprints to connect and restore this feature at the back. Help, please

  Hi @Raj_N,

  Welcome to the HP Forums!

  It's a great place to find answers and advice!

  You have the best experience in the HP forum, I would like to draw your attention to the Guide of the HP Forums.

  Learn how to post and more

  How can I find my model number or product number?

  I understand that you upgraded your system to Windows 10 and the fingerprint login feature worked great for more than 3 months.   When you tried to add your imprint of spouses for the sign in options, it has not worked. You then removed all traces of fingers and tried setting up again but it has no authentication and no longer works.

  Here is a link to HP Notebook PC - a (Windows 8) fingerprint reader troubleshooting that should help you.

  (This document is also valid for Windows 10).

  Please let me know if you have managed to overcome this difficulty.

  Thank you for your participation in the Forums of HP! We want to help you as well as others who may encounter a similar problem as you. Please consider tagging the post in order to solve your problem as "accept as Solution" to help other members of the community!

  To show recognition for my efforts please click the Thumbs Up icon below.