Philips SHB5600 Bluetooth can pair with Windows 7

Hello

I tried for hours to pair my headset with my Windows 7 Dell Desktop (Philips SHB5600). However, whenever I try to add the bluetooth device, it does not my headphones (which is couple-mode).

All the drivers are installed (see photo) and I have a Belkin bluetooth USB.

Can you help me? Because after the research on many sites and try different things, I can't find what I need to do.

Thank you!

Jessica

Hello, Jessica,.

Thanks for posting your query in Microsoft Community.

According to the description, I understand that you have problems with the Bluetooth headsets to the computer. We'll help you probably with the same.

  1. The computer detects the headset in the computer?
  2. You can use the headset in any other computer?

Please refer to the following suggestions to solve the problem.

If the headset is not detected in Windows, follow the link below to solve common problems with the hardware.

Hardware devices do not work or are not detected in Windows

http://Support2.Microsoft.com/mats/hardware_device_problems/en-us?WA=wsignin1.0

In addition, enter the number of correct product of the Atrium in the link below and download the drivers for the hardware, see if that helps.

Philips software & drivers

http://www.support.philips.com/support/catalog/downloads_catalog.jsp;jsessionid=745CFE29566021B9AD20AB2D7D3D9D2B.app107-drp1?userCountry=us&categoryid=SOUND_AND_VISION_GR_US_CARE&pageFrom=downloads&navCount=0&userLanguage=en

I hope this helps. Otherwise, feel free to write us again for more assistance, and we will be happy to help you come.

Tags: Windows

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