Phone Samsung s6
I have a Verizon Samsung S6, but my computer does not recognize it as a phone,
say I need a driver, but it won't keep the driver on my computer. I am running Windows 7. My husband has 10 window on his computer and it does the same thing. Accept that he won't let him download driver Samsung it say that it is detrimental to his computer. Help, please
Hello
Welcome to the Microsoft community.
I would like to ask you:
- Did you receive a disk for the driver or application with the phone?
- You use a third-party security software?
I suggest you to install the software or driver you may have received with the phone and then try to connect to the phone.
If you have not received the application or software as well as the phone, you can consult the following Samsung link and check if it helps.
http://www.Samsung.com/in/support/usefulsoftware/Kies/index.html
Hope this information was useful.
Tags: Windows
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