Photo 926 printer will not print.

'Detected Incorrect port' 'Printer works with USB cables only' "software current is not set to USB Port" are messages that arise; However, I checked these and here, everything seems OK.

Hi goweantgone,

1 when was the last time it was working fine?

2. did you of recent changes on the computer?

3. how the printer is connected to the computer? Is it using the USB cable?

Looks like the printer driver are corrupted or needs to be updated.

I suggest that you uninstall and reinstall the latest printer drivers, check if the problem persists.

If that does not solve the problem, then try the steps mentioned in thebasic printer troubleshooting steps from the Dell website and check if this may help.

I hope this helps!

Halima S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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