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• I can't connect to my mac because the SHIFT key is down. Then he showed the top letter and can not connect... The mac is also overheating. I went to the apple store and they said that they cannot fix and need to send to the factory. Connection of same slo

  I just used my mac. I bought it on January 2014.

  A few months ago I couldn't connect to my mac more. There is nothing special on my mac to record.

  He was showing the wrong password when I tried to connect to my mac. It is overheating sometimes without help.

  So, I brought it to the apple store and they said that the shift key is down and therefore superior letter is all the time. and they could not help me open on the inside. Apple store guys suggested me to display somewhere or send it to the factory.

  My question is

  (1) what should I do

  (2) if I send to the factory or should go to the repair shop.

  you guys have an idea what the problem with my mac?

  I suggest you send to the factory, or if you have an apple authorized dealer / repair shop to fix the SHIFT key first, then a glance as to why the fan is still running hot.

  Maybe something has damaged the keyboard (shift key) area and also the fan internal.

  You can't have something special on the computer, but I'd always spend extra money to repair.

  The sooner, the better.

  If you need take photos or documents off the power the computer have you tried to connect an external keyboard to type your password?

• I have a macbook pro 2010 and already have updated twice.  Should I move a third time?  I was in the apple store some time ago and they told me not to upgrade a third time.  Can I update or not and why?

  I have a macbook pro 2010 and already have updated twice.  Should I move a third time?  I was in the apple store some time ago and I was told that I should not upgrade again.  Can I update or not and why?

  Upgrade what to what? We don't know what you're asking. Writing an effective communities of Apple Support question.

• Why always show that "there is a connection to the Apple store error."? It has been a month I am facing such a problem. How can I fix? Hope you have a solution to this...

  Why always show that "there is a connection to the Apple store error."? It has been a month I am facing such a problem. How can I fix? Hope you have a solution to this...

  I don't know if this is the problem, but it is something that must be correct establish a secure connection:

  Open Date and time preferences system, Date & time tab. Make sure that it is set to automatically set the time.

  Alternatively, make sure that your date/time is correctly set to the second.

  Another thing to try is to restart your modem and router.

• When did repopulate the Apple Store?

  No one knows how many times the apple store will be restock their 7 iphone? Im looking forward to buy a 7 more than 32 GB Black iPhone, but up here all carrier stores go for exhausting? Don't you think that they will have them in stock at an apple store? IM in Arizona. If so, please respond! Thank you!

  Ask at the Apple store. Nobody here could know as much as they know

• Why can I not find osx el capitan on the apple store

  I went to the apple store to get a version of installation of the el capitan and not found anywhere in the store. Can someone help me on how to find it in the apple store... Thank you

  always download from the App Store using this link:

  https://itunes.apple.com/app/os-x-el-capitan/id1147835434?mt=12.

• I need of a workaround to use the apple store with paypal on a non - explain us.

  I need to buy an app from the Apple Store and I want to use my paypal account.

  I don't live in the US so I have no option at first glance.

  I tried to buy a gift card, but on the payment screen it says "white card can buy using Paypal.

  I need a workaround solution.

  Thank you

  You will need to use something other than PayPal. You need a credit card to buy an iTunes gift card.

  The PayPal account must have a credit card which are related to him.

• I have a charger for the iPhone I'll be able to go to the Apple Store and trade it for a new?

  I have a charger for the iPhone I'll be able to go to the Apple Store and trade it for a new?

  A1yvng wrote:

  I have a charger for the iPhone I'll be able to go to the Apple Store and rare it for another?

  I'm sorry, but that 'rare' mean in this sentence? If you are having problems with a charger and the phone, he came up with that is still under warranty, the unit would be under warranty. It will have to be reviewed by Apple, they make determinations. If you have purchased separately the charger, then it must be aged less than 1 year, and the review itself would apply. I hope that's what you're referring to.

• What model of 7 Iphone at the apple store online? locked or unlocked?

  I plan to buy an iphone 7 on the apple store online to Singapore. I want the unlocked model. I want to know what model apple will deliver to my home? According to the website A1778 is the unlocked that works with my carrier. shows the GSM model. can someone tell me pls if apple will deliver the right model or is it possible that I can choose my model number?

  Apple will deliver the unlocked model that you can use with all networks mobile in Singapore and most mobile networks around the world. Do not worry.

• I forgot the Apple Store account security questions

  I forgot the Apple Store account security questions

  What follows has instructions: If you forgot your Apple ID - Apple Support security questions answered

• My wife 6 iPhone would not take a charge.  The Apple store in Raleigh NC replaced with what they said, it was a NEW pohone.  I suspect that it was not new, but handed to nine. Can I know the serial number if it is new or refurbished?

  Tooke, he calls to the Apple store in Raliegh NC.  They were replaced with what they said, it was a NEW phone for $299.  I suspect that the phone is not NEW but handed to nine.  I can top by the serial number if the new or refurbished?  Number of Sedrial is FD * 5MD

  < personal information under the direction of the host >

  In general the replacements are not new.  They can be given to nine units, which are like new, maybe better.

  Apple has no obligation to provide a new iPhone in replacement under warranty or out of warranty replacement.

• where can I find an email for the Apple Store? Carl

  Hello

  Where can I find an email for the Apple Store?

  Update was not available with this Apple ID either because it was bought by another user or the item has been refunded or cancelled. There was an error in the [[Store. I don't want to lose my money, which is more than 100 euros.

  Help, please.

  Carl

  Please test after each of the steps that you have not already tried it. Stop when the problem is resolved. Back up all data before making any changes. Remember, no one here is Apple or can help in problems of service the customer.

  Step 1

  If you have recently changed something in your Apple ID account (for example, the password), log out of the App Store and reconnect.

  Step 2

  A purchased app can only be updated by logging into the App Store with the same identifier Apple which was originally used to buy it. There is no way around this restriction, which applies also to the free applications. If you can not connect to help ID the buyer, remove the app and reinstall it. You will have to pay for it, once again, as appropriate.

  Step 3

  If you receive the alert when you try to update a grouped iLife application, select the shopping page in the App Store and find the application in your purchase history. If there is a button marked ACCEPT on the right, click on it.

  If you have a used Mac, bundled apps related to Apple ID of the original owner and may apply to you. Reportedly, customer service has published codes redemption to some owners of second who asked, but it is not guaranteed.

  Step 4

  If you try to update the iLife or iWork applications that were installed from a purchased DVD, or if you have a refurbished Mac purchased directly from Apple, contact App Store customer service for a redemption code. If necessary, you will be asked for the part number of the DVD.

  Step 5

  In the App Store menu bar, select

  Store ▹ view my account

  Enter your Apple ID to the command prompt. In the lower right corner of the window that opens, click the reset button. Close the window.

• Unable to connect to the Apple store

  My 64 GB iphone WILL connect to the Apple Store.

  Hello Boatman2416,

  Thank you for using communities of Apple Support.

  I understand that you are not able to connect to the Apple Store with your iPhone IS. Here are some suggestions on how to help solve this type of problem:

  You try to connect to the Apple Store using the Apple Store app or you try to connect to the iTunes Store using iTunes?

  If it's the app Store from Apple that you experience this issue with this article will help:

  If an application you have installed unexpectedly closes, unresponsive, or does not open

  If this is the iTunes store that you are not able to connect to this article will be beneficial:

  If you cannot connect to the iTunes Store

  Best regards

• Sharing won't apply to the Apple store? How fresh Spotify my sister by charging me by iCloud family shares?

  The sharing of family purchase don't apply to the Apple store? How fresh Spotify my sister by charging me by iCloud family shares? And without notification, or by e-mail.

  Say you that you be billed for the purchase of your sister? If it is then see the page that you have published since:

  After you set up your family, anytime a family member throws a new purchase, that it will be charged directly to your account, unless the family member has gift or store credit. First of all, their store credit will be used to pay the invoice total or partial. The rest will be billed to the card of the family of the Organizer. The family Organizer, the revenue generated by the transaction will be sent to you. Learn more about how are charged purchases made on iTunes Store.

• Why can I not use a fingerprint on my iphone 6 s to access the apple store?

  If it's good enough for my Bank, what is problem of apples with it?

  Open the Apple Store app on your iPhone.  Click 'Account' on the bottom.  Turn on 'Touch ID' he once you connect.