Photo printing without borders on an Officejet 7612, since a Win 8.1 desktop

Just bought a new 7612 Officejet, was wanting to a printer with the ability to scan and print 11 x 17, which is what attracted me to this (as well as how much the prices sank on the printers large format in recent years).  This printer replaces an Officejet 7310, which eventually gave the soul.

I was setting the printer to the test this weekend to try to ensure that everything works and I found a problem.  I can't select borderless photo paper 4 x 6 when I try to print photos.  I'm running Windows 8.1 on my desk and always uses the same printing software photo that I used for the 7310, who is the Manager of Office 2010 photos.  When the 7310 worked, I could select 4 x 6 borderless paper from the menu of choices different paper drop-down.  Now with the 7612, I choose paper 4 x 6, but without the border is not an option.  This means that when I print pictures, I have a 1/8 "to 1/4" white border all about photography.  7612 driver isn't set up for printing without margins?  Yes, the selection of the type of paper is HP premium photo paper, since it's what I use, but I tried other selections of photo paper and still no selection for printing without margins.

DRM for your help,

Paul

Fixed.  I used the chat on this site feature to speak with a HP technician.  He took control remotely from my computer and re-installed the driver and went through the Setup and now its photo printer, at least for 4 x 6 borderless.

I think I have what he did differently from me is to change the Fax printer to printer in the 'print options', while in the printer and devices window.  I think that's maybe where I made my mistake, in even if he printed paper copies, he used the fax settings that apparently do not allow printing without margins.  So anyone who finds this problem with their 7612, I would try this first.

Paul

Tags: HP Printers

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