Photos does not recognize the Sony Handycam

Until yesterday, when I connected my VCR (Sony Exmor R) on my Mac, photo open and offer to import new clips. Now, he does not even recognize the device contains clips. (She sees it as an external hard drive but I can't get my picture).

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Hello noemiebill,

Thank you for using communities of Apple Support.

I see that your Sony camera is not recognized in the Photos for Mac.  I would like that you perform the steps below for assistance.  Even if the title of the article is for iPhoto, the same steps apply to Photos.

  1. Make sure that the camera is compatible with iPhoto.
  2. See the documentation for your camera to see if there are several modes that the camera can use to communicate with the computer via USB. Some devices have a mass storage mode, and some devices include an option to place the camera in mode photo-transfert-Protocol (PTP). Try each mode to see if the camera can be recognized by iPhoto.
  3. Make sure that iPhoto and Mac OS X versions are updated. Mac OS X updates include additional camera support.
  4. Turn on the camera and connect it to the computer. Check system information (in the Utilities folder) if the camera is shown as connected by USB.
  5. Open Capture of Image (in the Applications folder) and see if the camera is recognized in this application. If your camera is still not recognized by iPhoto, check if the camera has a removable storage card, such as a Compact Flash (CF) or Secure Digital (SD) card. If so, you may be able to mount this card and read files photo from the Finder, if you have a USB or FireWire card reader connected to your computer.

iPhoto: Troubleshooting Camera connections

Take care.

Tags: Mac OS & System Software

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