Smartphones blackBerry 8310 Software Update interrupted

Similar Questions

• Smartphones blackBerry for software update option is not available

  I bought a blackberry bold 9900 last year.  I want to update the software. When I go to options---> device I don't see an option like 'software update' which is there in other models. I want to know is - not just in my handsets or other "BOLD" 9900 s as well.

  I get what you're saying here. But what exactly my problem is that I don't have the option that checks for updates. In other models when you choose
  Menu--> options--> device there is a link/option that reads "software updates". I have that in my device. I think that it is incorporated and has nothing to with the carrier. Can you help me with this, please?

• Email of Smartphones blackBerry after software update issues

  First of all, I want to express my displeasure of RIM or AT & T to not notify me that all my settings, emails and messages text would be handed over to zero/erased with the software update.  I am more than now, but I still have an annoying problem.  I created my email account, once again, but I seem to be getting twice my messages.  Once in the folder of my personal e-mail address, and then also in the folder marked as messages.  The messages folder is where my text messages are placed.  Before the update, the files were exclusive to their own types of messages.  Y at - it a setting that I missed or what I can do so that I only have my back emails in a folder?  Thank you very much for your help in advance.

  Matthew

  It is the only way to work around the problem.

• Email of Smartphones blackBerry post software update problems

  Morning

  I'm having problems to make my mails to work as a result of the last update of software 6.0 Bundle 2949 - my passwords, which I enter correctly request the implementation of e-mail and all I get is sorry, unable to continue your session. Please log in again.

  I tried a hard reboot and still no joy.

  Thanks in advance for your help

  OK... so I suggest that the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your provider of wireless services for formal support.

  Good luck!

• Question of Smartphones blackBerry after software update

  Phone model: Curve 8530

  So, after weeks and weeks of terrible trouble with my phone spontaneously reset I finally upgrade my phone software.

  However, when he returned finally to the top and I had backed up my contacts and protect the texts of blackberry, I realized that I had to add my e-mails via email, set up. When I tried to connect with my information for blackberry app world / protect, he said

  "User namewhite." Type a valid user name. »

  I had used my blackberry ID / e-mail that was associated with my phone for two years and who came. When I put in place in shelb896 (which is the username associated with my blackberry ID..) and password and he said it was a combination not valid.

  .

  My question is this: why is it say that? Any tips?

  Hi all!

  So I solved the problem, hurrah!

  Here are the steps I took:

  1. I tried to open a session my Blackberry Internet service account, it says my name of user and password is incorrect.

  2. I tried to send the password to my phone, but because the e-mails did not come through I obviously couldn't do this.

  3. I called the technical support - the man told me that in this case, it is quite necessary that you must call in order to reset the pin code, it gave me my log in information and reset my emails. I was told to take out the battery while what was going on and then about 5 minutes later I put it in still on the phone, as everything reset.

  After a few minutes that I had put all my emails and my text messages, which had been in the queue have also crossed Hooray!

  Basically, if you have a problem of this kind give your service provider a call. I couldn't be happier with the service I received from them today!

• Activation of Smartphone blackBerry after software update

  I use a BB 9700 "BOLD". When I try to update the BB to BB Desktop Manager software, I am presented with a notice saying that after the update has been performed, that I need to activate my wireless handset to continue to receive e-mails, etc.

  I'm not using the Enterprise version.

  Does anyone know what it means this activation? I am likely to face problems because of a few details that are required (and that I might not know immediately)?

  Thank you

  Wolf

  Wolf, if you don't use BES, the company, the warning does not apply. Ignore it and continue.

• BlackBerry Smartphones Blackberry 8100 software update

  How to upgrade my 4.2.0.67 in the latest version 4.5.  I get the error message that says I'm company but I'm not.  Then go to download and enter my PIN, my carrier T-mobile will not refresh.  I just bought a 4 GB memory card, but my software version (4.2) supports only 2 GB.

  Thank you!!! Downloaded Eu, media card still works thanks.

• Curve Smartphones blackBerry 3G fail update

  Nice day

  Who can help me. I have a Blackberry Curve 3 G / 9300.

  I want to upgrade the software to OS6.

  When I'm trying to update, he caution me only active users can only update the software.

  How can I fix this thing

  Hi alexrusu,

  You get the message: "BlackBerry Device Software updates are only available for BlackBerry smartphone users with a subscription to the active BlackBerry service?

  Do you have a data service provider wireless plan?

  If this is not the case, this article should provide more information. http://bit.LY/geuN0Q

• BlackBerry Smartphones Software Update interrupted

  I have in my office the Desktop Manager 4.7.0 and I connected my device to the PC to do a sync and she came back with a software update, I started the process, and then I lost power on the PC, so the update was not completed and now blackberry led lights up 2 times on red and I can't turn it.

  It ia an easy way to solve this problem

  Hello!

  No.... There is no easy way to solve this problem. Settle in for some work. Here is a guide that can help you:

  http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck!

• Updated December 14, 2012 Smartphones blackBerry desktop software

  Just downloaded and installed the desktop software was last updated and now 'requests' listing does not show or list of the 9900's 'Core Applications' contained in my previous version of the Desktop software?

  I just finished a bad BBM 7 update, which addresses going back to BBM 6 and now this last gift from RIM has me scrambling to return to an earlier version of the Desktop software?

  What happens with RIM?

  Hello

  There are some possibilities... but why not try it to see if it clears things upwards:

  1) uninstall all the BB OS packages from your PC,

  (2) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/apps-software/desktop/?lid=us:BBsoftwareesktopSoftware & Cal = us: bbsoftware

  (3) download and install on your computer, the BB OS package that is currently running on your BB:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • KB23393 How to check the model number and the version of the BlackBerry device software on a BlackBerry smartphone

  (4) If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  (5) now run the Desktop software and connect your BB... the Basic apps should now be displayed.

  Note that you can also use this update of your BB to any specific OS package you want. When replace you in step 3 above, the BB OS package you want to install on your BB, then when you get to the end, the software should offer the operating system package you have installed on your PC. If, during the process, your BB votre BB a '507' error, simply unplug the power cord of the BB USB and reinsert it. do nothing else... This should allow the installation to continue.

  Good luck and let us know!

• Smartphones blackBerry blackberry 9220 software update fails now can't open my device. Help!

  Hello! iIm, trying to update my software blackberry 9220 however, during update, my computer does not recognize the device. I remove the usb cable then try to unlock my phone but just have an "App Eroor: 200 ' and an option to reset... I click Reset. then it just goes back to the app... error what should I do?

  Hello yhayen03

  Welcome to the Forums of the BlackBerry Support

  Please try this Knowledge Base to resolve your issue with this error:

  KB11320  : How to perform a reload own BlackBerry Device using BlackBerry desktop software for windows software

   

  I hope that you already have a backup of your device, or if the device initially allow you to make a backup.

   

  Additional information can be found here:

  KB30100 : "JVM 200" appears on the smart phone BlackBerry.

   

  Try it and tell us if you feel any problem.

  VIA | prince2012

  http://supportforums.BlackBerry.com/T5/BlackBerry-Curve/error-app-200/m-p/2484385#M200531

• BlackBerry Smartphones BlackBerry Desktop Software could not validate your update to the BlackBerry device...

  Hello. I had my blackberry for a little over a year. It's a Bold 9650. After I have updated to OS 6, everything was going fine except for the fact that I have lost password Mole and Brick Breaker. Small problems, I know. But when the day consists of a lot of waiting around, believe me, these two helps. in any case, I looked on various forum how to recover them and more expected to open the Fund Manager and go to the list of applications and simply check out these two games and to update. I did that, but when I went to update, I had to wait a while because he loaded [yes I use a mac], and then this message pop up would be "BlackBerry Desktop Software doesn't have to validate your device BlackBerry - abandonment update install due to failure of the validation.» Some packages contained unsatisfactory dependencies. "So now I can't update my phone at all with anything. What can I do to solve this problem without doing a full cleaning [which I don't know how do either, I see a lot of people talking about it]? I just want to be able to update my phone.

  Hey acabungc,

  Welcome to the community of BlackBerry Support Forums.

  This error is caused by a third-party application on the BlackBerry. This application will need to be removed and then you can re-installed games.

  To find out which application is causing the problem go to/Library/Application Support / BlackBerryDesktop / Logs and open the daily log on the Mac.

  And you will find a line in the newspaper that said: abandonment of the install because of unmet dependencies for packages: ((Application name))

  That lists the name of the application.  Then you can remove this application from BlackBerry.  Let me know if you have any other questions.

• BlackBerry Z10 software updating keep checking

  Z10 connected to WiFi and 2 new updates made.  Rebooted phone and when it starts up to the top of the screen shows the spinning wheel and what to check updates.  I tried to pull the battery for long periods of time.  I took the SIM card, as well as the battery. I can't do seems to pass the phone to another screen.  Can't go beyond that, very frustrated.  Any help would be greatly appreciated. Thank you

  Thank you for your support.  I have install the blackberry link and follow the instructions.  My installation of the new operating system was interrupted at 7% of the complete installation (loss of internet connection).  Tried to reinstall, once again, had some difficulties, reconnecting to the link to launch the re - install.  Has taken our battery, restart the computer.  Once I reinstalled the battery, the phone started to work.  The audit for the software update has disappeared and I was able to use the phone again.

  Anyway, the phone is on.

  Thanks again for your help.

• Smartphones blackBerry device software upgrade, does not (Bold 9930)

  Bold 9930, Verizon,.

  Everything was going well 5 hours ago. Backup and synchronization with Desktop Manager and everything was good. I clicked on the 'Device upgrade' link. He me everything first download and install the new Desktop Manager software. This seemed to work properly. Then it downloaded the new software device and conclusive to upgrade of the unit.

  7.1 bundle, 2705 (v7.1.0.991 platform 5.1.0.678)

  The Setup program indicates that the new software has been installed, and then it seems to want to reboot the device. The device never returns, ends with an App error 606.

  I loaded the cool device software, without change. Removed Software Desktop, loaded fresh, then loaded a fresh device software, without change.

  I tried to load my old device software but the Desktop Manager will not allow him.

  I reloaded software device 3 times, always the same behavior, always the same error at the end.

  I'm out of ideas.

  Any help?

  Hello and welcome to the community!

  brunostyle wrote:

  I tried to load my old device software but the Desktop Manager will not allow him.

  This bit is quite unusual... done correctly, you can force any OS on your BB package as long as it's your exact model number. So I'm not sure if you're really using all the good stuff... so, even if a lot of this will be redundant, please examine carefully for subtle tricks do you need to... done correctly, this can heal the situation. But any errors on the way (not ignored, stage not completed correctly, etc.) invalidates the whole process and translates the automatic process of support and limited to only the OS packages currently supported by your specific carrier.

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Smartphones blackBerry how to update or upgrade to os 6.0 bundle 2115?

  I have updated software bold 9780 to 6.0.0.863 and now I can't open excel, words, ppt, how can I back to previous os 6.0 bundle 2115? or what can I to open excel, etc even once? thnx; p

  Hello!

  At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for many models. If they understand your model, please use those as a reference as you go along. Otherwise, you will have to dig through the download portal official for packages of OS for your model:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try this procedure might limit the specific causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!