Photos screen pixelated and Offset

See all - screen capture below. Do not know why the photos in the monitor are pixelated and offset (echeloned right by strips).

The same as those in the slideshow viewer are very good.  The problem is when I saw it, I get the bad shots.  Need help!  Thank you...

Bruce

encore_ss.jpg.jpg

Details?

This is intended to Premiere Pro, but can help
Work through all the steps (ideas) at the http://ppro.wikia.com/wiki/Troubleshooting

If your problem is not resolved after following all the steps, report back with all THE OF THE DETAILS requested in the section FINALLY, the questions at the end of the troubleshooting link... especially the codec used... see Question 1

Tags: Encore

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