Photoshop crashes when launching on mac platform
It was working fine up until today. I did not any changes or updates with my computer. This is the version of CS4, I'm on Mac 10.5.8
I have tried installing and re - install, did the 11.1 update, does not always. It crashes before even the photoshop template appears.
Need help please, I'm on a deadline !
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Tags: Photoshop
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CC of Photoshop crash on launch on Mac
The software arise only during 3 sec and disappear completely
In order to get solution
Hello
Can you please
1. launch Adobe Creative Cloud
2. go in Preferences then signout
3 Restart Photoshop and resignin using the same Adobe ID.
Feel free to email me at [email protected] in the case where all the problems. We have a split screen to solve this problem.
Priyank
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Photoshop CS6 crashes when starting my Mac. Reset preferences does not help. Download CS6 again if I have my serial number? And what do I need to uninstall the version crashed everything first?
Hi christophp,
Yes, you can do this, please follow the steps.
Uninstall the existing version for Photoshop
Then use the Adobe CC cleaning tool to remove files left link: http://download.macromedia.com/SupportTools/Cleaner/mac/AdobeCreativeCloudCleanerTool.dmg
Restart the system
Follow the link and download Photoshop CS6: applications download Creative Suite 6
Enter the serial number to activate it.
Let us know if that helps.
Kind regards
~ Mohit
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Some Applications of 2015 CC Crash at launch on Mac OSX
Some Applications of 2015 CC Crash at launch on Mac OSX
This article refers to a problem where some applications CC 2015 crash when it is launched or just after its launch on Mac OSX. You can see the problem from the June 16 release of these applications.
- After Effects CC 2015
- Flash Pro CC 2015
- Illustrator CC 2015
- InDesign CC 2015
- InCopy CC 2015
- Photoshop CC 2015
- Prelude CC 2015
- First Pro CC 2015
Here are the solutions. Solution 1 should be able to solve the problem. In the case where it does not, try the solution 2 and 3.
Solution 1: Install Dreamweaver CC (2015)
- On your Mac, open Adobe Creative Cloud Desktop Application and go to applications.
- Install Dreamweaver CC (2015).
Solution 2: Install Muse CC 2014.3.2
- On your Mac, open Adobe Creative Cloud Desktop Application and go to applications.
- Scroll down to FIND ADDITIONAL APPS, click Previous Version > VIEW PREVIOUS VERSIONS.
- Click the Install of Muse, select CC 2014.3.2 (2014).
Solution 3: Install Acrobat Pro DC
- On your Mac, open Adobe Creative Cloud Desktop Application and go to applications.
- Install Acrobat Pro DC.
- You will be asked to uninstall old acrobat before you install Acrobat Pro DC.
More information
- When you upgrade an application CC 2014 2015 CC, you can choose to keep the 2014 version.
- After you upgrade an application for 2015 of CC, you can also reinstall the CC 2014 version. Please refer to the procedure described in solution 2.
Try disabling hide MenuBar in your system prefs - which seems to be a trigger for crash at startup in El Capitan...
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CC and CC 2014 Photoshop crashes when I open any file.
CC and CC 2014 Photoshop crashes when you open any file. I have to do a force quit. I hope I can solve this problem, I looked for answers for a week. Any help would be great!
Thank you
Jason
Mac 10.9.4
Presentation of the material:
Model name: MacBook Pro
Model identifier: MacBookPro6, 1
Processor name: Intel Core i5
Processor speed: 2.53 GHz
Number of processors: 1
Total number of cores: 2
(By heart) L2 Cache: 256 KB
L3 Cache: 3 MB
Memory: 8 GB
I thought about it, my Adobe Drive application had passed, I had to uninstall Adobe Drive 4 and then install Adobe Drive 5 - then open it and click on updates. It will update then you can have the Player Adobe enabled in your handling prefs file.
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Photoshop crashes when I use the tool of marquis.
Photoshop crashes when I use the marquee selection tool. As soon as I make a selection, it blocks my computer (every time!) by either on black screen or sometimes white. I have to force close down and restart. I use MacBook Pro OS 10.6.8 with Photoshop CS6. I am not able to update OS at this time. Is that what I can do to work around this problem? It is extremely time consuming and annoying.
Here is the crash report, if someone is able to give a sense of this, I'd appreciate it of course to know what the problem is.
Interval since the last report of panic: 335913 sec
Panic since the last report: 3
Anonymous UUID: A9EE1760-D467-49BB-B2EC-A100E2095A2E
Mon Dec 30 15:09 2013
panic (cpu 0 0x9d4c9b appellant): NVRM [0 / 1:0:0]: Read Error 0x00000100: CFG 0xffffffff, 0xffffffff, 0xffffffff, BAR0 0xc0000000 0x7f494000 0x0a5480a2, D0, P3/4
Backtrace (CPU 0), Frame: return address (4 potential args on stack)
0x5c922188: 0x21b837 (0x5dd7fc 0x5c9221bc 0x223ce1 0x0)
0x5c9221d8: 0x9d4c9b (0xbea28c 0xc5a800 0xbf8e60 0x0)
0x5c922278: 0xaef608 (0x8f97c04 9338004 x 0 0 x 100 0xcb42b6)
0x5c9222c8: 0xae6601 (0 x 9338004 0 x 100 0x5c9222f8 0x9c4778)
0x5c9222f8: 0x16d49a6 (0 x 9338004 0 x 100 0x438004ee 0x5c922308)
0x5c922438: 0xb0e2b5 (0 9338004 x 9337004 x 0 0 x 0 0 x 0)
0x5c922478: 0x9dde7c (0 9338004 x 9337004 x 0 0 x 0 0 x 0)
0x5c922518: 0x9da55b (0 x 0 0 x 9 0 x 0 0 x 0)
0x5c9226c8: 0x9dc58f (0 x 0 0x600d600d 0x702b 0x5c9226f8)
0x5c922798: 0xc9feae (0xc1d0004d 0xbfef0033 0xbfef0034 0x857c)
0x5c922808: 0xcaf734 (0xa1a5a00 0x1473ec80 8 0 x 0 x 0)
0x5c922828: 0xcd4322 (0x1473ec80 0xb 0x5c922848 0x89e0)
0x5c922858: 0xcd4b3d (0x986c000 0 0 0x5c92287c x 0 x 0)
0x5c922888: 0xcb4d79 (0x986c000 77890080 x 0 0 x 0 0 x 33)
0x5c9228d8: 0xc76d0c (0x4651a000 0 x 0 0 x 0 0 x 3)
0x5c922948: 0xc7640f (0x4651a000 0 x 0 0 x 2 0 x 3)
0x5c922978: 0xc6c05f (0x4651a000 0 x 0 0 x 2 0 x 46255000)
0x5c922ab8: 0xca55d8 (0 46255000 x 0 x 1 0x5c922bcc 0x5c922bc8)
0x5c922b68: 0xc67fe1 (0 46255000 x 0 x 1 0x5c922bcc 0x5c922bc8)
0x5c922be8: 0x56da06 (0 46255000 x 0 x 0 0x5c922e3c 0x5c922c74)
0x5c922c38: 0x56e2a5 (0xcf6720 46255000 0x8981a88 x 0 0 x 1)
0x5c922c88: 0x56eb59 (0 x 46255000 10 0x5c922cd0 0 x 0 x 0)
0x5c922da8: 0 x 286638 (0 x 46255000 x 0 10 0x8981a88 0 x 1)
0x5c923e58: 0x21dbe5 (0x8981a60 0x1103d5a0 0x1fd7e8 0x5d43)
0x5c923e98: 0x210a86 (0x8981a00 0 x 0 0x954dc70 0x98d6620)
0x5c923ef8: 0x216f84 (0x8981a00 0 x 0 0 x 0 0 x 0)
0x5c923f78: 0x295c57 (0x8cc0188 0 x 0 0 x 0 0 x 0)
0x5c923fc8: 0x2a256d (0x8cc0184 0 x 1 0 x 10 0 x 0)
Extensions of kernel in trace (with dependencies):
com.apple.GeForce (6.4.0) @0xc5c000-> 0xd12fff
dependency: com.apple.NVDAResman (6.4.0) @0x96e000
dependency: com.apple.iokit.IONDRVSupport 2.2.1 @0 x 961000
dependency: com.apple.iokit.IOPCIFamily (2.6.5) @0 x 928000
dependency: com.apple.iokit.IOGraphicsFamily 2.2.1 @0x93f000
com Apple.NVIDIA.nv50hal (6.4.0) @0x159e000-> 0x19b2fff
dependency: com.apple.NVDAResman (6.4.0) @0x96e000
com.apple.NVDAResman (6.4.0) @0x96e000-> 0xc5bfff
dependency: com.apple.iokit.IOPCIFamily (2.6.5) @0 x 928000
dependency: com.apple.iokit.IONDRVSupport 2.2.1 @0 x 961000
dependency: com.apple.iokit.IOGraphicsFamily 2.2.1 @0x93f000
Corresponding to the current thread BSD process name: WindowServer
Mac OS version:
10K 549
Kernel version:
10.8.0 Darwin kernel version: kills Jun 7 16:33:36 PDT 2011; root:XNU-1504.15.3~1/RELEASE_I386
Name of system model: MacBookPro6, 2 (Mac-F22586C8)
Availability of the system in nanoseconds: 4671247742528
discharged kexts:
com.apple.driver.AppleUSBUHCI 4.2.0 (addr 0 x 1431000, 0 x 65536 size)-updated void 114471438805
kexts responsible:
com.apple.driver.AppleHWSensor 1.9.3d0 - last load 45127423025
com.apple.driver.IOBluetoothA2DPAudioDriver 2.4.5f3
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AGPM 100.12.31
com.apple.driver.AppleHDA 2.0.5f14
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.driver.AppleMikeyDriver 2.0.5f14
com.apple.driver.AudioAUUC 1.57
com.apple.driver.AppleIntelHDGraphics 6.4.0
com.apple.driver.AppleIntelHDGraphicsFB 6.4.0
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.GeForce 6.4.0
com.apple.driver.AppleGraphicsControl 2.10.6
com.apple.driver.AppleLPC 1.5.1
com.apple.kext.AppleSMCLMU 1.5.2d10
com Apple.filesystems.autofs 2.1.0
com.apple.driver.AppleUSBTCButtons 201,6
com.apple.driver.AppleUSBCardReader 2.6.1
com.apple.driver.AppleUSBTCKeyboard 201,6
com.apple.driver.AppleIRController 303,8
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AppleUSBHub 4.2.4
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleSmartBatteryManager 160.0.0
2.1.7 com.apple.driver.AppleAHCIPort
com.apple.driver.AirPortBrcm43224 428.42.4
com.apple.iokit.AppleBCM5701Ethernet 3.0.5b8
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com Apple.Security.sandbox 1
com Apple.Security.Quarantine 0
com 2.1.14 Apple.NKE.applicationfirewall
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.driver.AppleSMC 3.1.0d5
com Apple.NVIDIA.nv50hal 6.4.0
com.apple.NVDAResman 6.4.0
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.driver.AppleUSBMultitouch 207,7
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0
I would first try resetting the preferences of photoshop by down Cmd + Option + shift keys at startup cs6.
Keep hold down the keys until you get a dialog box asking if you want to delete the adobe photoshop settings file and press Yes because you do.
If this makes no difference, see if unchecking CPU graph using in the Adobe Photoshop > preferences > Preformance then by restarting photoshop cs6 works.
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Nobody knows... including Adobe why Photoshop crashes when you try to print. I had Adobe take on my computer, they put it is good, and then as soon as I download an update off he goes again. ADOBE when are you going to fix this problem it is we makes everyone crazy.
I'm willing to take to social media, this problem will just on and so forth. Someone has found a permanent solution, if so can you let me know the answer.
Hey Abram,
What version of Photoshop are you using?
What operating system do you use?
~ UL
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Photoshop crashes when you try to open 3D
Why keep photoshop crashes when you try to open 3D?
Hi simonm
What version of Photoshop are you using and what is your OS?
Please check the requirements for Photoshop Photoshop system requirements depending on the version you have installed and your computer is satisfied.
Most of the time that Photoshop crashes when using 3D if your graphics card is not updated.
Update your graphics card, check the system requirements and if it still blocks post here to the crash report
Concerning
Assani
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Photoshop crashes when I use the blur tool
Photoshop crashes when I use the blur tool. I have Photoshop CS6 64-bit with Windows 7.
Here are the accident report:
The failing application name: Photoshop.exe, version: 13.0.0.0, time stamp: 0x4f61c045
Name of the failed module: MMXCore.8BX, version: 13.0.0.0, time stamp: 0x4f61b92e
Exception code: 0xc0000005.
If anyone has an idea on how to solve this problem, I'd be really grateful the help!
You may be interested in this thread
Blur brush photoshop CS6 crashes
Seems to be a known issue with the CS6.
Terri
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The last update of Photoshop crashes when you try to save! and then there is not a version retrieved!
How to bring back the old version. It's HORRIBLE! I lose all my work.
Frustrated is not even close to what I am.
If none of the troubleshooting routines have led to a positive result?
Or have you been able to re - install one of the older versions?
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Illustrator and photoshop crashing when opening
Since the last update - every time I move my home - Illustrator and Photoshop crash when opening - Office it is very capricious and driving me crazy!
I tried out singing and back again - but does not
can anyone help?
Hi Eryl,
Please see the link below:
Photoshop CC 2015 release: FAQ
You can also see the thread below:
New installation of Photoshop CC (2015) crashes when opened
Kind regards
Sheena
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11 elements of Photoshop crashes when sending work for my Epson printer. Epson recommends the uninstallation and reinstallation of the elements. Is the simplest and the best thing to do?
I am pleased to be able to provide you with the right answer. It is amazing that Epson support was distraught.
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CS6 crash when launching inDesign
CS6 crash when launching inDesign
Please can someone advise?
Hi Peter,.
Thank you for your help. Apparently, I need to be an administrator to make the changes. I get my IT Department to look into this for me.
Katherine
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After the update, CC of Photoshop crashes after launch and can not be used. How can I fix it?
Please try the steps listed in the following Help article.
http://helpx.adobe.com/photoshop/kb/cc-applications-crash-immediately- launch.html
If is not working then try to reset the preferences of the Photoshop CC application.
Please check http://helpx.adobe.com/photoshop/kb/preference-file-functions-names-locations.html to reset the Photoshop preferences.
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Photoshop crashes when you select file / automate / batch
Photoshop users always need a fix for Photoshop crashing every time they choose batch.
I understand that Adobe staff has chosen drivers scanner to blame for the problem. And I have read the discussions through last year (very long and annoying when all you want is a fix). But I'm not set on several things that do not add to the top.
First of all, I'll go through the symptoms, for the sake of all readers. Photoshop users have reported Photoshop crashing when they select file / automate / lots on the menu for years. This problem has gotten a lot worse (widespread) since the release of version 12.0.4. The problem affects apparently only those whose Train compatible scanners and who installed optional Twain from Macromedia. I never read how someone came to this conclusion, but the drivers scanner are being blamed. The accepted workaround solution is to disable or remove Twain from Macromedia.
Secondly, I would like to point out that Photoshop works normally when you use the Twain plugin. I can scan pictures and they are imported directly into Photoshop without any problem. It was the case before the 12.0.4 updated and always is the case at present.
Thirdly, I want to ask my question most pressing. That by selecting 'Batch '.... "has he to do with the drivers scanner? In other words, what possibly could Photoshop do with drivers to scan when selecting 'Batch '.... "it does not when in fact uses the drivers?
Finally, I'll point out that I am a developer of software over 30 years. So I understand how it could somehow work in the details that the source of the problem is really drivers scanner buggy. However, as a programmer with a lot of experience dealing with common problems in device driver API, I know that good practice is to wait for something. If Photoshop starts a process that calls for someone to another software API, it should amortize this call with appropriate exception error handling. All processes must run with a claim "if all else fails.
> Whatever by selecting 'Batch '.... "has to do with drivers scanner?
When you run the actions for the Batch command, updates to Photoshop it's State control/menu to see what commands are enabled or disabled depending on the State of the document changed by actions. This update appealed at the interface of scanning to see what is available or not, and at that time, some drivers crash. Since the accident happens in the third-party code running in the context of Photoshop - it there was not much Photoshop can do to get it back (there are exceptions, but it could not work beyond the limits of the OS and DLLS).
In Photoshop CS6, we spent a little time to find out why they were crashing (apparently there was some assumption on the State of the GUI application) and how we could avoid if crush in these circumstances - and now CS6 avoids accidents in the Batch command even with the TWAIN plugin and drivers are loaded.
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