Photoshop CS5 in Windows XP freezing, re-installed twice
Hello:
My Photoshop CS5 freezes the first time I try to open a JPEG file. As soon as I select the command open and try to be in a jpeg file it crashes.
I uninstalled and reinstalled the program twice now without change. My operating system is Windows XP Pro
All the suggestions I have try sghould?
Thank you
Rudy
Have you tried to reset the preferences? Uninstall and reinstall will not affect this file.
Launch PS and immediately hold down the keys Ctrl Alt Shift. If quick enough, you will get a window to reset. Say Yes. If you see the splash screen, you are too late.
Tags: Photoshop
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