Photoshop CS6 unable to use due to display problems driver (Intel)

Hello

I have problems using Photoshop CS6 (don't no extended version). I recently installed the design standard and I'm not having this problem with Illustrator.

Whenever I run PS, I get a pop up with "display graphics drivers Intel HD for Windows 8 (R) stopped responding and has successfully recovered". PS opens but I don't use it and I have to force the end task in Task Manager.

I have an Asus laptop (i7) with Windows 8.1, Intel HD 4400 graphics card, there is also a NVIDIA Geoforce GT 740 M graphics card.

so far:

I installed the latest driver from Intel (10.18.10.3345).

I restarted mode safe and can open PS - I get the message "Photoshop has encountered a problem with the display driver and has temporarily disabled the improvements using graphics hardware. I use PS in safe mode. I then re-booting and can use PS normally, but after an another re-boot or awakening of sleep the problem reappears.

I tried to 'Basic' or "Normal 'in the advanced settings." The problem recurs.

I connect this laptop to VGA to an external monitor from Dell, but this does not happen only when it is connected externally.

Any help to fix this would be appreciated!

Here is my help > log info system (recovered when in safe mode after the warning message):

Adobe Photoshop Version: 13.0.1 (13.0.1.3 20131024.r.34, 2013/10 / 24:21:00:00) x 64

Operating system: Windows NT

Version: 6.3

System architecture: Intel CPU Family: 6, model: 5, Stepping: 1 with MMX, entire SSE, SSE, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading FP

Physical processor count: 2

Number of logical CPUs: 4

Processor speed: 2394 MHz

Built-in memory: 8075 MB

Free memory: 6625 MB

Memory available to Photoshop: 7128 MB

Memory used by Photoshop: 60%

Tile image size: 128K

Image cache level: 4

The sniffer of GPU crashed on 16-02-2014 to 13:31:01

Display: 1

View the limits: = top: 0, left: 0, bottom: 768, right: 1366

Video card not detected

Serial number:

The application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64-bit).

Temporary file path: C:\Users\Laura\AppData\Local\Temp\

Zero Photoshop has async I/O active

Scratch the volumes:

372.3 G, 316,8 G free starter

Required plugins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit) \Required\

Main Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit) \Plug-ins\

Additional Plug-ins folder: not defined

Installed components:

A3DLIBS.dll A3DLIB 9.2.0.112 dynamic link library

ACE.dll ACE 2012/06/05-15: 16: 32 66,507768 66.507768

adbeape.dll Adobe EPA 2012/01/25-10: 04:55 66.1025012 66.1025012

AdobeLinguistic.dll Adobe linguistic Library 6.0.0

AdobeOwl.dll Adobe Owl 2012/06/26-12: 17: 19 4.0.95 66.510504

AdobePDFL.dll PDFL 2011/12/12-16: 12: 37 66,419471 66.419471

Adobe AdobePIP.dll 6.0.0.1654 product improvement program

AdobeXMP.dll Adobe XMP Core 2012/02/06-14: 56:27 66,145661 66.145661

AdobeXMPFiles.dll Adobe XMP files 2012/02/06-14: 56:27 66,145661 66.145661

AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14: 56:27 66,145661 66.145661

adobe_caps.dll Adobe CAPS 6,0,29,0

AGM.dll AGA 2012/06/05-15: 16: 32 66,507768 66.507768

ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56

aif_core.dll AIF 3.0 62.490293

aif_ocl.dll AIF 3.0 62.490293

aif_ogl.dll AIF 3.0 62.490293

Amtlib.dll AMTLib (64-bit) 6.0.0.75 (BuildVersion: 6.0;) Brand: Monday, January 16, 2012 18:00) 1.000000

ARE.dll ARE 2012/06/05-15: 16:32 66,507768 66.507768

Axe8sharedexpat.dll AXE8SharedExpat 2011/12/16-15: 10: 49 66,26830 66.26830

AXEDOMCore.dll AXEDOMCore 2011/12/16-15: 10: 49 66,26830 66.26830

Bib.dll BIB 2012/06/05-15: 16: 32 66,507768 66.507768

BIBUtils.dll BIBUtils 2012/06/05-15: 16: 32 66,507768 66.507768

boost_date_time.dll product DVA 6.0.0

boost_signals.dll product DVA 6.0.0

boost_system.dll product DVA 6.0.0

boost_threads.dll product DVA 6.0.0

CG.dll NVIDIA Cg Runtime 3.0.00007

cgGL.dll NVIDIA Cg Runtime 3.0.00007

Adobe CIT.dll CIT 2.0.5.19287 2.0.5.19287

CoolType.dll CoolType 2012/06/05-15: 16: 32 66,507768 66.507768

data_flow.dll AIF 3.0 62.490293

dvaaudiodevice.dll product DVA 6.0.0

dvacore.dll product DVA 6.0.0

dvamarshal.dll product DVA 6.0.0

dvamediatypes.dll product DVA 6.0.0

dvaplayer.dll product DVA 6.0.0

dvatransport.dll product DVA 6.0.0

dvaunittesting.dll product DVA 6.0.0

Dynamiclink.dll product DVA 6.0.0

ExtendScript.dll ExtendScript 2011/12/14-15: 08: 46 66,490082 66.490082

FileInfo.dll Adobe XMP FileInfo 2012/01/17-15: 11: 19 66,145433 66.145433

filter_graph.dll AIF 3.0 62.490293

hydra_filters.dll AIF 3.0 62.490293

icucnv40.dll International Components for Unicode 2011/11/15-16: 30:22 Build gtlib_3.0.16615

icudt40.dll International Components for Unicode 2011/11/15-16: 30:22 Build gtlib_3.0.16615

image_compiler.dll AIF 3.0 62.490293

image_flow.dll AIF 3.0 62.490293

image_runtime.dll AIF 3.0 62.490293

JP2KLib.dll JP2KLib 2011/12/12-16: 12: 37 66,236923 66.236923

libifcoremd.dll Intel Visual Fortran compiler 10.0 (A patch)

libmmd.dll Intel(r) C Compiler, Intel C++ Compiler, Intel Fortran compiler 10.0

LogSession.dll LogSession 2.1.2.1640

mediacoreif.dll product DVA 6.0.0

MPS.dll MPS-2012/02/03-10: 33: 13 66,495174 66.495174

msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.8428

msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1

MSVCP100.dll Microsoft® Visual Studio® 2010 10.00.40219.1

msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.8428

MSVCP90.dll Microsoft® Visual Studio® 2008 9.00.30729.1

msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1

MSVCR80.dll Microsoft® Visual Studio® 2005 8.00.50727.8428

Msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1

pdfsettings.dll Adobe PDFSettings 1.04

Adobe Photoshop CS6 CS6 Photoshop.dll

Adobe Photoshop CS6 CS6 plugin.dll

PlugPlug.dll Adobe CSXS branchezBranchez Dll Standard (64 bit) 3.0.0.383

Adobe Photoshop CS6 CS6 PSArt.dll

Adobe Photoshop CS6 CS6 PSViews.dll

SCCore.dll ScCore 2011/12/14-15: 08: 46 66,490082 66.490082

ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15: 08: 46 66,490082 66.490082

TBB.dll Intel Threading Building Blocks for Windows 3, 0, 2010, 0406

tbbmalloc.dll Intel Threading Building Blocks for Windows 3, 0, 2010, 0406

TfFontMgr.dll FontMgr 9.3.0.113

TfKernel.dll kernel 9.3.0.113

Geom TFKGEOM.dll kernel 9.3.0.113

Adobe TFUGEOM.dll, UGeom © 9.3.0.113

updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0;) Brand: BUILDDATETIME) 6.0.0.24

WRServices.dll WRServices Friday, January 27, 2012 13:22:12 build 0.17112 0,17112

U3D writer 9.3.0.113 wu3d.dll

Required plugins:

Accented edges 13.0

Adaptive wide-angle 13.0

SMA 3.11x01

Angular Strokes 13.0

Average 13.0.1 (13.0.1.3 x 001)

Bas-relief 13.0

BMP 13.0

Camera Raw 8.3

Camera Raw Filter 8.3

Chalk and charcoal 13.0

Charcoal 13.0

Chrome 13.0

Cineon 13.0.1 (13.0.1.3 x 001)

Clouds 13.0.1 (13.0.1.3 x 001)

COLLADA 13.0.1 (13.0.1.3 x 001)

Halftone color 13.0

Color pencil 13.0

CompuServe GIF 13.0

Pencil tale 13.0

Craquelure 13.0

Crop and straighten Photos 13.0.1 (13.0.1.3 x 001)

Crop and straighten Photos filter 13.0

Hatch: 13.0

Crystallize 13.0

Cutting 13.0

Features dark 13.0

Deinterlacing 13.0

Difference clouds 13.0.1 (13.0.1.3 x 001)

Glow 13.0

Move 13.0

Dry brush 13.0

Eazel acquire 13.0.1 (13.0.1.3 x 001)

Embed watermark 4.0

Extrude 13.0

FastCore 13.0.1 routines (13.0.1.3 x 001)

Fiber 13.0

Film Grain 13.0

Gallery of filters 13.0

Fresco 13.0

Glass 13.0

Scarlet contours 13.0

Grain 13.0

Graphic pen 13.0

Halftone Pattern 13.0

HDRMergeUI 13.0

IFF Format 13.0

Outlines in ink 13.0

JPEG 2000 13.0

Blur of the lens 13.0

Correction of the lens 13.0

Lens Flare 13.0

Liquefy 13.0

Matlab 13.0.1 operation (13.0.1.3 x 001)

Measure Core 13.0.1 (13.0.1.3 x 001)

Mezzotint 13.0

MMXCore Routines 13.0.1 (13.0.1.3 x 001)

Mosaic tiles 13.0

Multiprocessor support 13.0.1 (13.0.1.3 x 001)

Neon 13.0

Paper notes 13.0

Color NTSC 13.0.1 (13.0.1.3 x 001)

Ocean Ripple 13.0

13.0 oil painting

OpenEXR 13.0

Paint Daubs 13.0

13.0 palette knife

Patchwork 13.0

Paths to Illustrator 13.0

PCX 13.0.1 (13.0.1.3 x 001)

Photocopy 13.0

3D Photoshop 13.0.1 engine (13.0.1.3 x 001)

Photo filter package 13.0.1 (13.0.1.3 x 001)

Pinch 13.0

Pixar 13.0.1 (13.0.1.3 x 001)

Plaster 13.0

Plastic wrap 13.0

PNG 13.0

Pointillism 13.0

Polar coordinates 13.0

Portable bitmap 13.0.1 (13.0.1.3 x 001)

Poster edges 13.0

Radial blur 13.0

Radiance 13.0.1 (13.0.1.3 x 001)

Read watermark 4.0

Crosslinking 13.0

Ripple 13.0

Rough Pastels 13.0

Save for the Web 13.0

ScriptingSupport 13.0.1

Shear 13.0

Smart Blur 13.0

Smudge Stick 13.0

Solarize 13.0.1 (13.0.1.3 x 001)

Splash 13.0

Spherize 13.0

Sponge 13.0

13.0 sprayed strokes

Stained glass 13.0

Stamp 13.0

Sumi-e 13.0

Targa 13.0

Texture veneer 13.0

13.0 tiles

Torn edges 13.0

Watch twirl 13.0

Draft of 13.0

Vanishing point 13.0

Variations 13.0.1 (13.0.1.3 x 001)

Water paper 13.0

Watercolor of 13.0

Wave 13.0

WIA support 13.0.1 (13.0.1.3 x 001)

Wind 13.0

Wireless Bitmap 13.0.1 (13.0.1.3 x 001)

Zig - zag 13.0

Plug-ins option and the third: NONE

Plug-ins that could not load: NONE

Flash:

Mini Bridge

Kuler

Install TWAIN devices: NONE

Thank you, Laura

Photoshop doesn't work well with 2 different gpu.  It should be an option to disable the Intel.  Saw a post in the last day or two any bug in the driver of 4400.  But darn do not remember what was the symption.

Google can probably how to disable the card for your specific computer.

Tags: Photoshop

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    It should be fast. Try resetting your preferences of the ID of user with all the tools of Photoshop Photoshop.  If you don't know what causes the problem your having with CS6.

  • Photoshop cs6 - scanning - how to find the version 32 bit - short cut?

    I had to reinstall Photoshop CS6. I lost my cutting short 32 bit version, so I can plug my EPSON scanner. I downloaded the plugin from the ADOBE support TWAIN and managed to drag the TWAIN file in the plugins folder, I found that:

    C:\Program Files (x 86) \Adobe\Adobe Photoshop CS6\Plug-Ins\


    I downloaded the latest driver for my EPSON scanner and my scanner works perfectly.

    I opened my Photoshop, went to FILE-> IMPORT-> and connected to my Epson Scanner. His name was there and I clicked it.


    In respect of the IMPORT-> WIA scanner works but only as a generic scan.

    Previously, I also used the 32-bit version of my CS6, who, according to Adobe, the two versions are uploaded at the same time.

    However, I can't find the 32 bit version.

    Can someone help me, so I can scan with more options? Thank you.

    Because the 32-bit version seems to be installed right click on the Photoshop.exe and create shortcuts for it.  Copy to your office to your taskbar your startup programs file where you want a.

    The .exe is not displayed because you the settings of Windows has Windows hide known extensions...

  • 6 Lightroom will not Raw files open in Photoshop CS6 (Nikon d5 and d800)

    I recently bought a Nikon D5 and have nothing else had problems with reading and opening the files.  I have Photoshop cS6 and had 5 of Lightroom.  I contacted adobe when I couldn't even import my files even after doing all the updates.  They advised me to buy Lightroom 6 upgrade and I have more questions.  So I did and I was able to import my raw files from the D5 but still I can't open them in Photoshop anyway.

    After much research I found that I have to convert each file to a DNG (frustrating ONE - if he will in bulk.)  Believe me, I tried different ways).  Then, once it is converted, I can open it in photoshop.

    Still more frustrating is that now even my files between my d800 can't be opened in photoshop without first be converted to DNG one by one.  It wasn't a problem until I downloaded Lightroom 6.  Can someone help me please?  Why can't I simply open the raw between d800 and d5 as usual files.  I don't want to convert you to DNG.  I downloaded all the updates for both programs.  I have also uninstalled and reinstalled lightroom 6.  All advice is appreciated.  It is a puzzle.

    convert each file to a DNG (frustrating ONE - if he will in bulk.)

    The DNG Converter is designed to convert files in both folders in bulk.

    What is your workflow?

    Camera Raw: How to use Adobe DNG Converter - YouTube

    A conversion of files at once would be very laborious. I can understand your frustration if that's what you do.

    Devices supported by Adobe Camera Raw

    Camera Raw plugin and Adobe application compatibility

    D5 has been initially supported by Camera Raw 9.5 (= cloud Photoshop only) and Lightroom 6.5 (or the Cloud version)

    The D800 was first supported by Camera Raw 7.1 (CS6) and Lightroom 4.1.

    So you should have no problem with Raw D800 files in Photoshop CS6 or Lightroom 6 and you will be able to open D5 Raw with Lightroom (but), the files provided that you upgrade to version 6.5 (not previous versions).

    You will never be able to open Raw D5 with Photoshop CS6 files. Use Lightroom 6.5 for this then save as DNG. Then, open the DNG in CS6.

    Or join the Cloud and open Raw D5 files in Photoshop CC without converting them to DNG.

  • I can't open Photoshop CS6. Message error "disk zero is not available.

    After that I started to use a new WD My Passport Ultra, I can't open Photoshop CS6. I chose readers old and new passport like Scratch for Photoshop CS6 records. Maybe this caused the problem? The old passport drive has 5 GB only on the left. Now, when I try to run Photoshop, I get an error message that says: "the drive to work is not available."

    I use iMac OS X Yosemite: 10.10.5.

    I read that screw up a preference in Adobe Photoshop CS6 in host file > library > Preferences will not solve the problem, but I do not see a preference for Adobe Photoshop CS6 file.


    How can I start again Photoshop CS6?

    Hi alexm,.

    Follow the step to reset the Photoshop preferences below.

    To re-create the Photoshop preferences files, start the application while pressing Ctrl + Alt + Shift (Windows) or command + Option + shift (Mac OS). Then, click Yes to the message, "Delete the Adobe Photoshop settings file?"

    Let us know if that helps.

    Kind regards

    Mohit

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