Photoshop will not be installed because of the old version
Hello!
I m, having a few problems installing Photoshop on my Mac. It's the Mac version. But when I click on install a pop up according to theres already a version of Photoshop on my mac I have to delete.
6 months ago I got a photoshop test and decided to buy PS permanent, so I did. Before I downloaded permanent PS I deleted everything that relates to the trial version, but it still won't install my permanent PS it says theres a older version on my mac, and before its deleted, I can't install a new. I've tried everything, and when I get anything whatsoever with adobe or ps nothing appears. So, where can I fins whats left of the trial, and then install the permanent version?
1. you can install multiple versions of the ps without problem for an older version should not prevent the installation of a newer version that photoshop is running when you try to install.
Therefore, check your activity monitor to see if there is a process of ps running. If there is, end it.
2. you can clean your computer of ps using The Adobe Creative Cloud cleaning tool to solve problems of use installation
Restart your computer after using the cleaner and then try to install ps.
Tags: Adobe
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